Tivo Service number gone?

Discussion in 'TiVo Help Center' started by sytfion, Sep 8, 2007.

  1. sytfion

    sytfion New Member

    4
    0
    Aug 27, 2007

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    My hard drive has stopped working. After putting in a new one, I can no
    longer do the online scheduling through the Tivo website. After more
    investigation, I noticed in the setting, it said, "Tivo Service Number:
    Not Available: 00000000000000000"

    That's why I cannot see this Tivo on the website under my account
    anymore. Anyway to fix this?

    Thanks!
     
  2. GrondramB

    GrondramB New Member

    2,931
    0
    Sep 2, 2005

    I have not personally experienced this but I've read reports of it.

    They generally fall into to classes

    1. An image was restored to a hard drive that was not made on that Tivo

    or

    2. No good reason at all.

    The solution seems to be

    for #1 Select "Reset and clear everything" from the setup menu.
    for #2 Reset and clear everything and do something superstitious like leaving the machine unplugged and wiping the access card (if there is one) on a lucky shirt.

    If this doesn't help hopefully we'll get a better response from someone who has dealt with this first hand.

    Good Luck
    Paul
     
  3. sytfion

    sytfion New Member

    4
    0
    Aug 27, 2007
    That worked! You're a genius! Thank you so much!!
     
  4. GrondramB

    GrondramB New Member

    2,931
    0
    Sep 2, 2005

    I'm glad but if I know anything its becasue the earliest members stayed around and helped me. Good luck
     

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