I used to have TiVo back in the day...Series 1 and all that, and never had a problem with billing and/or the equipment (except the hdd fried and I was such a complete noob back then that I didn't know you could swap out hdd's and stuff). I'm now having one problem with billing, and one with the actual equipment. The billing thing is that I bought the gift sub (yearly), activated it online in My Account, went to the Tivo box and everything was fine...except I got billed $12.95 this month. They did some "internal testing" for a week and removed the bill...and 7 days later the bill's back on, and everything's messed up again...it's really getting quite annoying. As for the equipment, I'm getting this...kinda whistling sound. While it's active, recording, or even idle. It whistles all the time, and without the stereo up it's VERY prominent. Anyone have a clue what it is?