Tivo Screws Up New Channel Line Up

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Emacee, Sep 12, 2008.

  1. ZildjianB

    ZildjianB HD+TiVo = DVR Heaven

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    Oct 11, 2003
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    Thanks for the head's up.
     
  2. MD Tivo Guy

    MD Tivo Guy New Member

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    Jun 13, 2002
    You're correct on the season passes. Now I am having a problem with deleting channels (the channel list). I can't get the channels to stay unchecked. Anyone have any idea on this? By the way, I have an antenna and Fios.

    Update...Looks like the problem has worked itself out. The Tivo was probably indexing still.
     
  3. homecontrol1

    homecontrol1 New Member

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    Oct 25, 2006
    So I don’t know what their excuse is now as www.zap2it.com now has the correct lineup. Tribune owns that web site.

    Soooooooooooo. Tivo folks get off your ass and fix the situation.
     
  4. Budget_HT

    Budget_HT Heavy User (of TiVo)

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    Jan 2, 2001
    Renton, WA
    In the past I have had excellent responses from zap2it.com when I reported channel number and program guide/sub-channel number discrepancies. My last encounter with them was 3-4 years ago. Perhaps things have changed.
     
  5. homecontrol1

    homecontrol1 New Member

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    Oct 25, 2006

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    Guide back total down time 4 Days!
     
  6. Polar33

    Polar33 New Member

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    Sep 7, 2006
    You know...that may have been the case early on, but last week SoCal's updated lineup was forced out to the TiVos weeks ahead of schedule, and despite the problems it caused it does show that Verizon has sent out the updated lineup for at least that market. Granted there's no way to know for sure about the other markets, but since SoCal is last on the update list, I find it less plausible that the problems currently being experienced are due to Verizon.

    It could be either Tribune or TiVo that is at fault, maybe all the changes are just too much for them to handle all at once. We may never know who is truly to blame. One thing is for sure though, TiVo's customer service response to what is a MAJOR issue has been horrible.
     
  7. krbagman

    krbagman New Member

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    Jan 23, 2006
    Hey gang, I realize the "I paid for the service thing" and the inconvenience or frustration when things don't work as expected but.........it's only TV.

    I'm in Huntington Beach, CA and things were hosed last weekend but now all is good. No emails to Tivo, posts, freakin' out, etc....

    Don't mean to minimize everyone's point. Just suggesting everyone should relax a little. I've had Tivo for close to 4 years and this was the only time it went south and things cleared up quick. I wish all my other "services" were as efficient.

    Peace. <><
     
  8. ilh

    ilh New Member

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    Dec 21, 2007
    No freaking out on the internet? Blasphemy!
     
  9. moonscape

    moonscape Member

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    SF Bay Area
    gotta love comcast. last week a boatload of my season passes changed because of supposed lineup changes - switching them to QAM so i had to redo. problem was, the changes hadn't actually taken place yet.

    it took 5 calls to comcast to get someone who knew what was going on. local HD channels are changing, available QAM only, and changing to network stations further away. but - they have yet to roll it out in my area.

    so - comcast switches it all back in 4 days - i redo all those SPs and wait for the next comcast event.
     
  10. dslunceford

    dslunceford Well-Known Member

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    No. VA/D.C.
    Switch happened today and TiVo is recording wrong channels/has wrong lineup for Wash DC Metro Fios.

    I'm redoing guided setup on one of my boxes now to see if it will pull in the corrrect lineup.

    Edit: nope, redoing GS had no effect...

    This is premiere week for a number of shows and the network HD channels have moved. Will not be happy if this isn't fixed ASAP
     
  11. homecontrol1

    homecontrol1 New Member

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    Oct 25, 2006
    It will take 4 days for the update.
     
  12. Martin Tupper

    Martin Tupper Pontiff Emeritus

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    Dec 18, 2003
    Be prepared to set up manual recordings for the next few days.

    I've already set up manual recordings for Heroes, Terminator, and HIMYM, for tonight on 504, 505, and 509 respectively.
     
  13. wmcbrine

    wmcbrine Well-Known Mumbler

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    This is also a good time to have OTA as a backup.
     
  14. dslunceford

    dslunceford Well-Known Member

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    No. VA/D.C.
    yeah, but I shouldn't have to do this, especially when they were given a heads up.

    Depending on how long it takes, the kids shows will simply run out before long with incorrect recordings (they have SPs/WLs set up to record all, and are shows that run multiple episodes each day)
     
  15. wmcbrine

    wmcbrine Well-Known Mumbler

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    For Washington Metro users, someone on DSLReports suggested changing your zip to Columbia MD -- 21044. They were realigned last week and are now reportedly up-to-date; they have the same channels as us, plus Baltimore locals, which we can ignore. I haven't tried it yet.
     
  16. segadc

    segadc New Member

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    Nov 21, 2007
    I am going to hold off on changing the zip code. Just hope Tivo updates soon!
     
  17. dslunceford

    dslunceford Well-Known Member

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    No. VA/D.C.
    Well, while that's a PITA, it beats setting up a bunch of manuals, thanks.
     
  18. wdave

    wdave New Member

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    Jul 16, 2000
    Stevenson, MD
    I have the same lineup as Columbia (Howard County Fios), and can at least report that the lineup is correct now. It was fixed on Saturday morning.
     
  19. wmcbrine

    wmcbrine Well-Known Mumbler

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    Aug 2, 2003
    How long was it broken?
     
  20. wdave

    wdave New Member

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    Jul 16, 2000
    Stevenson, MD
    Wednesday through Friday
     

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