My parents live 6 hours away; I see them only twice a year. Last week, I excitedly gave my Dad a brand new Series2 DT and set it up for him. Although I'm an old hand at TiVo (my old S1 has been purring for years), if I want to give him phone support, I'll need the exact terminology, remote key placement, and menu structure. This means I need to download manuals, but the tivo.com site is full of broken links and not-so-recent files like the "2006 service update". And TiVo doesn't do email support. Where can I download TiVo manuals? Thanks!