Tivo: Retail lifetime transfers are great, but some of us took you at your word...

Discussion in 'TiVo Series3 HDTV DVRs' started by jtbarrett, Sep 16, 2006.

  1. Sep 16, 2006 #61 of 134
    HDTiVo

    HDTiVo Not so Senior Member

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    Nov 27, 2002

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    No, this is TiVo's revenge against you Che@p Blood$ucking B@$t@rd$ bent on TiVo's destruction with your evil Lifetime subscriptions.
     
  2. Sep 17, 2006 #62 of 134
    jfh3

    jfh3 Active Member

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    Apr 15, 2004
    Denver area
    I'll take care of that for you - did a retail transfer. Worked as I expected the VIP offer to work - shows 1 year prepaid on the S3, lifetime on the old box, rep says they will switch status in 60 days.
     
  3. Sep 17, 2006 #63 of 134
    ldc3000

    ldc3000 Member

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    Jun 24, 2004
    NC


    UPS doesn't charge if the package has not been open and if it was driver released. Tivo should have a del conf on all these packages anyway. Leaving a $800 package at the front door is not a smart move.
     
  4. Sep 17, 2006 #64 of 134
    Deacon West

    Deacon West New Member

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    Yes, mine shows the same or something very similar less than 24 hrs after activating new S3. Which leads me to believe that anyone trying to get a lifetimed S1 or S2 on ebay should be very careful as someone could now show a current screenshot of their old unit showing lifetime when in reality the lifetime service on that unit will go away in less than two months. Just a word to the wise. I really like ebay, I just don't want anyone to get burned during this transition time.
     
  5. Sep 17, 2006 #65 of 134
    patmiller

    patmiller New Member

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    Dec 18, 2002
    California

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    I too am pretty pissed. I was sooo excited when I got the "VIP" offer email.
    I happily forked over the $800 + shipping so I could get my box and keep
    my lifetime. I am now sitting in a cesspool of non-information. I've gotten
    no follow-on emails (not even the "free shipping" email that others speak of).

    It's not that I begrudge the folk who managed to snap up an S3 on Tuesday
    AND get the "VIP" transfer option.

    It *is* that I feel like I've been played for a fool by TiVo. I don't feel like a "VIP"
    I feel like a sucker who forked over money to TiVo early and then they shipped
    my box to some retailer who sold it to someone else cheaper while I have to wait
    and wait. I hope it comes eventually. I hope I get an email saying that the
    box has a tracking number. I hope I will be able to use the network transfer option
    (please make it at least work *into* an S3 so I can put one of my boxes upstairs
    and one downstairs).
     
  6. Sep 17, 2006 #66 of 134
    ThreeSoFar

    ThreeSoFar FourNow...WaitFive

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    Baltimore
    Same boat here. Same miserable, slow-ass boat.
     
  7. Sep 17, 2006 #67 of 134
    Aiken

    Aiken Blah, blah, blah.

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    Redmond, WA
    I still think there IS no boat.
     
  8. Sep 17, 2006 #68 of 134
    MediaLivingRoom

    MediaLivingRoom New Member

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    Dec 10, 2002
    with a slow UI
     
  9. Sep 17, 2006 #69 of 134
    ingenue007

    ingenue007 UNLUCKY W/TW AUSTIN

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    i seriously regret being an early adopter. i should have waited. tivo has been a big dissapointment.
     
  10. Sep 17, 2006 #70 of 134
    jfh3

    jfh3 Active Member

    4,471
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    Apr 15, 2004
    Denver area
    I'm still an early adopter. I was going to get one from Circuit City early ship, saw the VIP offer, ordered day 1 from Tivo, didn't get my box Wednesday, Thursday or Friday and bought from retail anyway for less $ than tivo.com.

    The only difference is that I decided to get two S3's, rather than one, so Tivo ended up with another sub out of the deal than they would've otherwise had. :)
     
  11. Sep 18, 2006 #71 of 134
    Aiken

    Aiken Blah, blah, blah.

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    Feb 17, 2003
    Redmond, WA
    Yeah. I've actually stopped being an early adopter in most other parts of my life, but honest to goodness, I adore my existing TiVos so much that I had to have the S3 and get rid of the horrible Comcast 6412. Now, I'm severely soured on the company and the S3. Like a fool whose ex-girlfriend treats him like crap and yet he still longs for her, I'm still waiting for this stupid S3, but I'm not happy or excited anymore.
     
  12. Sep 18, 2006 #72 of 134
    lessd

    lessd Well-Known Member

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    CT
    A dishonest E-Bay seller could show you anything from a screen shot and ship you another TiVo or a 14lb of bricks...good feedback and PayPal is your only defence. OH if you purchase a lifetime TiVo as soon as you get switch it to your name, after that the original owner would be prevented from doing anything. TiVo can send a message to an individual TiVo to prove who has possession of the unit.
     
  13. Sep 18, 2006 #73 of 134
    btl-a4

    btl-a4 Man I must be bored.

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    Dec 28, 2005
    Here's a scary thought. I bought my S3 at BB yesterday. Just did the lifetime transfer. During the phone call she asked which TiVo I wanted to transfer from. My original series 1 that I had sold on ebay 10 months ago was still on my account. I don't go online that much and never transferred to the new owner. If I were an evil person I probably just could have told her to use the Series 1 TSN.

    Moral of the story: If you buy an Lifetimed TiVo on ebay make sure it gets switched to your account before you do the transfer.
     
  14. Sep 18, 2006 #74 of 134
    colleenp

    colleenp New Member

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    Jul 4, 2005
    I just got off the phone with Tivo. They say that they have only allowed the $199 transfer for retail purchases of the S3 for certain individuals that got stuck without an S3 (that they ordered via overnight shipping from Tivo) for their cable appointment. As of now, CS said that only those buying their S3's from Tivo will be eligible for the $199 lifetime transfer; retail buyers will not be eligible. Also, according to CS, Tivo-to-Go and Multi-room viewing will be added in a few months, at SD only for transfers to S2's and Tivo Desktops, but perhaps HD transfers between S3's. He said the reason they are allowing the extra free year of Tivo service on the older units after the subscription transfer is because all the S2 features are not yet supported on the S3's. The intention is that all the features of the S2 will be incorporated into the S3 within that year. He also said that no Tivo's are grand-fathered in for free lifetime subscription transfer; everyone pays $199. If anyone hears anything different, please let me know.
     
  15. Sep 18, 2006 #75 of 134
    SoBayJake

    SoBayJake Member

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    Feb 6, 2002
    Los Angeles, CA
    This seems like a stretch. They *hope* to have it available. Nothing is guaranteed.
    If a device is grandfathered, its grandfathered. You can transfer a S1 to an S3.
     
  16. Sep 18, 2006 #76 of 134
    cwoody222

    cwoody222 Well-Known Member

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    Buffalo, NY
    I must have missed an announcement.

    tivo.com/vip still says retail-purchased tivo's aren't eligible. It's different now?
     
  17. Sep 18, 2006 #77 of 134
    tgibbs

    tgibbs New Member

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    Sep 22, 2002
    Except, it doesn't affect them. They are still getting what they paid for; they are just eaten up with envy because they see somebody else getting a better deal than they are. There is a valid complaint that TiVo has been slow in shipping, but it seems like TiVo is going the extra mile by allowing customers to refuse delivery (in which case TiVo is out the shipping cost with nothing to show for it). I am a bit surprised to see this sort of anger from early adopters. Face it: early adopters almost never get a good deal. They are more likely to have hardware problems, encounter shipping problems, or see better deals offered to people who buy only a bit later, as the company figures out how best to market their product. If you don't have the temperament to deal with this, don't jump up to get one of the first units out the door. Remember, the lifetime trade-in option is good through the end of the year.
     
  18. Sep 18, 2006 #78 of 134
    greg_burns

    greg_burns Now in HD

    6,392
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    Slower...
    Something's different, cause Weakness is now offering it too.

    http://www.weaknees.com/series-3-hd-tivo.php
     
  19. Sep 18, 2006 #79 of 134
    RoanokeHokie

    RoanokeHokie 1 of the "Lucky" 200

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    Nov 16, 2000
    San Jose,...
    The fact that the lifetime transfer option is being honored on ANY retail-purchased unit bothers me. As an early adopter, I simply expect the company to be truthful in their communcation. TiVo's CSRs have been consistently caught in "making up the facts" if not lying to TiVo's customers. Why should I believe that the lifetime transfers on retails units are going to stop, or are only for "inconvenienced" customers?

    If we were all sitting here, waiting for TiVo to fix their shipping issues so we could take advantage of our exclusive lifetime transfer option, I wouldn't be as bothered. But the only reason I ordered from TiVo was so I could transfer a lifetime subscription, and that seems to have been pointless.

    "Allowing" people who have requested their legal right to cancel the delayed order to then refuse delivery because TiVo can't cancel the order isn't TiVo "going the extra mile", it's TiVo trying to do the one (and probably only) thing that could head off a class-action lawsuit.
     
  20. Sep 18, 2006 #80 of 134
    cwoody222

    cwoody222 Well-Known Member

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    Buffalo, NY
    Hence why I want to see it in writing.

    I'm really confused at why everyone thinks it changed when the VIP page said it didn't.

    And I saw that about Weakness on another blog this morning but figured it was wrong or premature or something.
     

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