Tivo rebooting after restarting TivoWeb

Discussion in 'TiVo Series 1 - UK' started by poissony, Apr 3, 2005.

  1. Apr 3, 2005 #1 of 12
    poissony

    poissony Member

    85
    0
    Feb 20, 2002
    UK

    Advertisements

    I've recently had a problem whereby if I restart Tivoweb (i.e Restart -> Quick reload or Restart -> Full Reload from within Tivoweb) then Tivo will reboot.

    Anybody had this problem or have any ideas why this is happening?

    Did a search but I didn't turn up anything useful.
     
  2. Apr 4, 2005 #2 of 12
    Fatbloke

    Fatbloke New Member

    620
    0
    Feb 26, 2002
    Deepest Barking
    This certainly shouldn't happen. You should just be restarting the Tivoweb application.
    Firstly, have a peek in the Tivo logs (go in via tivoweb) to see if anything there, either at the very end or at the start of the next boot.
    I'd personally do a reinstall of TW again, just in case something has somehow got corrupted.
     
  3. Apr 4, 2005 #3 of 12
    poissony

    poissony Member

    85
    0
    Feb 20, 2002
    UK
    Cheers,

    I think i've pinned it down to an old version of hackmanager that I had installed, I've removed it and Tivo is behaving itself :)
     
  4. Apr 4, 2005 #4 of 12
    gyre

    gyre Wookie

    382
    0
    Nov 22, 2003
    Bristol, UK
    I get a reboot often when I reboot tivoweb. I'm not, nor have ever used hackmanager.

    I'm wondering if the tivo runs out of some memory resource, cos I can also reboot the tivo by telling tivoweb to do a search that returns a huge number of results.

    Perhaps the initial memory size parameters in the tivoweb start up file are too low.

    -- gyre --
     
  5. Apr 4, 2005 #5 of 12
    scgf

    scgf New Member

    240
    0
    Oct 24, 2000
    Market...

    Advertisements

    It happened to me too, yesterday when TiVoWeb was showing the incorrect time after BST commenced. I opted to restart TiVoWeb and wondered why I was unable to access TiVoWeb again. Switched on the TV to find my TiVo was booting up.

    I have restarted TiVoWeb many times before and never had this happen.

    I am not running hackmanager either.
     
  6. Apr 4, 2005 #6 of 12
    poissony

    poissony Member

    85
    0
    Feb 20, 2002
    UK
    Interesting....I'm fairly certain that hackmanager was the cause of my problems since every time I restarted tivoweb Tivo would reboot, not random at all. Since removing restarting has caused no reboots.

    Perhaps try Fatblokes suggestions?
     
  7. Oct 7, 2005 #7 of 12
    ericd121

    ericd121 Crown Topper

    1,347
    0
    Dec 12, 2002
    Milton...
    I have just experienced the Reboot instead of Reload (using Full Reload from within Tivoweb).

    I have found the following entries in the tverr log:-
    (/var/log/tverr/)

    Oct 7 16:10:04 (none) tivosh[110]: Tmk Fatal Error: Thread died due to signal -2
    Oct 7 16:10:04 (none) tivosh[110]: Invoking rule 834: rebooting system
     
  8. Oct 7, 2005 #8 of 12
    sanderton

    sanderton TiVoer since 11/2000

    6,341
    0
    Jan 4, 2002
    Almost certainly a memory issue - you can kill TCL (force an AssertionFailure reboot) by running out of memory quite easily. On Restart TW loads a whole bunch of stuff into some huge variable arrays, and sometimes its a bit much for the poor dear. DailyMail hits the same problems sometimes, as does mfs_ftp.
     
  9. Ian_m

    Ian_m Active Member

    1,518
    0
    Jan 9, 2001
    Southampton,...
    Its memory issues.

    Edit the first line of the "tivoweb" file (in tivoweb-tcl) to :-

    export TIVOSH_POOLSIZE=3244032

    from (export TIVOSH_POOLSIZE=2916352) cures things for me. Also remove any surplus "modules" you are not using.

    There was a lot of experimentation with this value in the tivo underground when TiVoweb first appeared and people encountered signal -2.
     
  10. ekuns

    ekuns New Member

    10
    0
    Oct 10, 2005
    Chicagoland
    Since installing TivoWeb (now running TivoWebPlus), I frequently get reboots when using certain pages in the TWP. (As I did with TW) This is a series 1 DTivo which I modded three years ago to replace the original 40 Gig with two 80 Gig drives. (No other mods.) It recently started doing circular GSOD reboots. So I pulled the two 80 Gig drives, put the original 40 back in, bought the Cache Card and now have TWP up and running. I never get any random reboots -- only when doing certain things in TW or TWP.

    Restarting TWP will reboot my DTivo sometimes. If I restart TWP and immediately try to load the Tivo TWP home page, then my DTivo will reboot about 80% of the time. If I restart TWP and wait a few minutes before loading the home page, it will reboot about 20% of the time. (I have to wait minutes, not seconds, for the waiting to help.)

    I made the above change and so far it has not helped. What are the odds that this is a PSU problem vs a memory problem? If it's a marginal PSU, then how does one get a non-marginal one? One place that has PSUs for this DTivo (Phillips R6000) has pulls.

    Note: The two 80 Gig drives I pulled were tested with SpinRite and had no bad sectors, no ECC action during the test.

    Searching through other threads here, I have found that for each TWP-triggered reboot, I see the following in tvlog:

    Nov 5 06:38:25 (none) tivosh[121]: Tmk Fatal Error: Thread died due to signal -2
    Nov 5 06:38:25 (none) tivosh[121]: Invoking rule 834: rebooting system

    EDIT: Added later: I just fully removed hackman from the TWP modules directory and restarted TWP. Not only did TWP start up much faster, but my mysterious TWP-usage reboots appear to have stopped. The combination of increasing memory and removing hackman -- or maybe just removing hackman -- seems to have fixed my problem. Now I can use all TWP pages without reboots. Nice!
     
  11. ekuns

    ekuns New Member

    10
    0
    Oct 10, 2005
    Chicagoland
    A couple weeks after removing hackman and after increasing the memory pool, my TivoWebPlus has not once caused my Tivo to reboot. Of course, having said this, it'll probably happen today. :)

    It's possible that just removing hackman would have been enough, but I feel no need to reduce the memory pool and see if TWP starts causing problem again!

    Before these two changes, my TWP (and TW before that ... I switched to TWP to see if it would increase the stability at all, but it had no affect) usage would reboot my Tivo a couple times a day. Since these changes, not a single unexpected reboot from any cause.
     
  12. PyroMan

    PyroMan New Member

    13
    0
    Jun 5, 2002
    Just to update since it has been awhile. This seems to still be the standard fix to stop TiVo from rebooting when TiVoWebPlus (TWP) is restarted. I have also added it to TivoWeb (TW) just to be on the safe side, although I never previously had a problem with TW. Thanks to whomever was the first to figure this one out. Now my wife won't yell at me when the Tivo restarts because I needed to reload TWP!

    And just to make it easier for people to find this I am cross-referencing this post with another that discusses the fix at the "database of deals" thread /forum/showthread.php?t=37159&page=2.

    UPDATE: The reboot occured for me again after I loaded a bunch of modules into TWP. I ended up increasing the TIVOSH_POOLSIZE to 16777216 or 2^24. This gives me 16MB to work with. I haven't had any problems since. If you decide to use a different number, I highly suggest it be a power of 2 as this seems to be the common factor.
     

Share This Page

spam firewall

Advertisements