TiVo Program Guide Data Upgrade

Discussion in 'TiVo Help Center' started by TiVoSupport_Sarah, Aug 26, 2016.

  1. Oct 24, 2016 #561 of 1083
    V7Goose

    V7Goose OTA ONLY and Loving It!

    1,639
    531
    May 28, 2005
    New Mexico...

    Advertisements

    Your channel list will NEVER be cleared; in fact, it will continue to grow as they try to include every single remote low-power translator throughout the whole State of New Mexico. As far as we can tell, TiVo is now trying to maintain just one single channel lineup for all OTA users in any specific DMA, and EVERYBODY in that DMA has to suffer with it. New Mexico is primarily just one DMA, with a slight overlap to a couple of other DMAs around the eastern and southern borders (e.g. Amarillo and El Paso areas).

    Your only option is to go into the channel list and make sure only those channels you want to use and see in Guide have a check mark next to them, and none of the other channels. Then every time you get a TiVo message that another channel was added because somebody in Lordsburg, or Tucumcari, or even Drango asked to have their lineup fixed, you will have to go back to the channel list and UNCHECK the new bogus channel you will also have in your lineup.

    I have suggested a way for TiVo to fix this issue and go back to allowing the channel scans to find and add the actual channels that you can receive, but even if they find my ideas to have merit, I kind of doubt they will ever implement them. It is just too late; once they completed the Rovi change with the huge messed-up lineups containing the hundreds of bogus channels, the only way they can fix it is to gut the channel lineups and then tell all customers that they must re-do guided setup - I just do not see that ever happening.
     
    Last edited: Oct 24, 2016
    wish_bgr likes this.
  2. Oct 25, 2016 #562 of 1083
    satmaster

    satmaster Member

    82
    0
    Sep 11, 2004
    Louisiana
    NOt only has Alexandria la and Monroe la dish but you just deleted them from the OTA lineup canceling all my recordings.

    What gives? What do I have to do lie about my zip code to get back Alex? I live in between I need both 8 Monroe la and 5 Alex la.

    Why has the dish locals not been added back?

    Adding another lineup request to add them back. Who requested they be deleted???
     
  3. Oct 26, 2016 #563 of 1083
    dahacker

    dahacker Member

    303
    7
    Jan 14, 2004
    Same here in Anne Arundel County, MD (21114). Lost at least the 516, 517, and 518 DC channels in the guide. It even removed them from the channel list. I added them back in the channel list, but not guide data. Made me miss recording the Redskins game! Would love to hear when/how someone gets this fixed.
     
  4. Oct 26, 2016 #564 of 1083
    eriley99

    eriley99 New Member

    5
    0
    Oct 4, 2011
    I emailed Margret as suggested downthread. She told me the issue was fixed and to reconnect to tivo. Tried it early this AM w no luck. Tried it later this afternoon and now I have my DC channels back.
     
  5. Oct 26, 2016 #565 of 1083
    Rose4uKY

    Rose4uKY Member

    506
    11
    Mar 28, 2003
    Kentucky

    Advertisements

    I know my husband said he was getting repeats of these Nightly News programs that he records that he only had it setup for new only and he was getting two of the same shows.
     
  6. Oct 26, 2016 #566 of 1083
    gpejsa

    gpejsa Active Member

    637
    40
    Jan 27, 2002
    Hanover MD
    I live in Howard County MD and still are missing the channel guide information for the DC channels. The channels themselves work as in the same shows are there, they just don't show a guide and I can't record them. For example, Channel 519 shows as a Spanish channel when it used to be CBS as I recall...
     
    terpfan1980 likes this.
  7. Oct 26, 2016 #567 of 1083
    terpfan1980

    terpfan1980 It's Just TV TCF Club

    23,734
    1,630
    Jan 28, 2002
    Xbox Live:...
    Same boat gpejsa. Same boat. I e-mailed in to Tivo Margret, but no response and no update in this area. I really wish they'd get it fixed asap.
     
  8. Oct 27, 2016 #568 of 1083
    gpejsa

    gpejsa Active Member

    637
    40
    Jan 27, 2002
    Hanover MD
    My DC local channels are back. Thanks tivo Margret!
     
  9. Oct 27, 2016 #569 of 1083
    cwarsaw

    cwarsaw New Member

    5
    0
    Jun 7, 2003
    Received this message from Tivo which resolved my problem with the Howard County MD DC channel guide data.
    You will want to force two connections to the TiVo service.
    Messages & Settings > Settings > Network & Phone > Connect to the TiVo service now

    Then, once the second connection is complete, repeat the guided setup.
    TiVo Central > Messages & Settings > Help > Restart or Reset System > Repeat Guided Setup
     
  10. Oct 28, 2016 #570 of 1083
    sharkster

    sharkster Well-Known Member TCF Club

    12,837
    4,262
    Jul 3, 2004
    NV
    I wonder if they will ever get the actual programming data to be correct. I have to go through every day and check for things that should be recording but are not, etc. Furthermore, it seems like 90% of the programming is either non-episode-specific or it just says 'no information available'.

    My Tivos are connecting every day, so it's not like they aren't getting the guide data information that is made available. It's just that the guide info that is made available is seriously lacking. Plus, there are still blocks of TBA times that should have program info. Then, you go ahead and program that hour to record, because one of your shows should be there, but then the next day it changes and the show that has a Pass will not be scheduled to record for that hour.

    Can we just go back? ;) At least it was mostly right, before.
     
    dchesney likes this.
  11. Oct 28, 2016 #571 of 1083
    JoeKustra

    JoeKustra in the other Alabama TCF Club

    19,950
    3,670
    Dec 7, 2012
    Ashland, PA...
    It is sad. I had a normal connection at 9am. No indexing. I forced a connection at 1pm. Added one day and it was indexed. South Park now on To Do List. This is a daily thing now. :(
     
  12. Oct 28, 2016 #572 of 1083
    sharkster

    sharkster Well-Known Member TCF Club

    12,837
    4,262
    Jul 3, 2004
    NV
    Hey Joe! *sigh* It's frustrating. It's just been messed up for WAY too long, at this point.
     
  13. Oct 28, 2016 #573 of 1083
    TIVOGOODBAD

    TIVOGOODBAD New Member

    15
    1
    Oct 20, 2016
    Well, never heard anything from Margret. I sent her a couple of emails. I got guide info on the two channels that were TBA, but the one still has everything one hour off. As an example, whatever show is coming on at 7pm shows on the guide at 8pm. It's funny though, the sister station in another town nearby has the information all correct. Both stations have the same programming, yet the one I receive has to be the one that is all one hour off. 2 months and counting and still screwed up. Geeze....
     
  14. Oct 29, 2016 #574 of 1083
    slowbiscuit

    slowbiscuit FUBAR

    4,559
    567
    Sep 19, 2006
    In the ATL
    Yep, the sad truth now is that if you're not checking the ToDo list every day, you'll find that your box that used to work fine with the old data will now routinely miss recordings due to bad data from Rovi.
     
    dchesney likes this.
  15. Oct 29, 2016 #575 of 1083
    tvmaster2

    tvmaster2 Well-Known Member

    2,637
    111
    Sep 9, 2006
    Is this why, for example, tonight's listings for MTV Live (formerly Palladia), for Cox Orange County are totally wrong, but ONLY on TiVo? Cox's TV guide via their set top box is correct, and my SageTV system (Zap2it listings I think) is also correct. Only what the TiVo is being fed is incorrect.
    Any way to force a listings update, or us life with Rovi just bad....
     
  16. Oct 30, 2016 #576 of 1083
    sharkster

    sharkster Well-Known Member TCF Club

    12,837
    4,262
    Jul 3, 2004
    NV
    I tried that forcing a connection thing early on. It doesn't help because the guide info we're getting from Rovi is screwed up. I can't believe that after all these weeks it's still a hot mess. I can only conclude that it's just bad. :(

    I'm sad that Tivo is letting this stuff happen.
     
    dchesney likes this.
  17. Oct 31, 2016 #577 of 1083
    tvmaster2

    tvmaster2 Well-Known Member

    2,637
    111
    Sep 9, 2006
    who do you think the best person is, email, or place to send a complaint to, 1888-TiVo?
     
  18. Oct 31, 2016 #578 of 1083
    dlfl

    dlfl Cranky old novice

    8,965
    752
    Jul 6, 2006
    Dayton OH
    Zip code 45315, Time Warner (Spectrum) Dayton Standard Lineup,

    1. This morning (10/31/16) did not record "Washington Journal" on CSPAN-1, channel 359. History says it wasn't recorded because it was no longer in the guide. However it IS in the guide and is marked as "new"! This is not the first time this has happened.

    2. I keep getting multiple repeat recordings of "Air Disasters" and "Mighty Ships" on the Smithsonian channel (SMITHHD-E, 1145), apparently because they have only generic descriptions and are not properly marked as not being new.

    Well over two months since the transition to Rovi guide data and it's still way inferior to the previous source. Some "upgrade", eh? I usually laugh when people propose class-action suits against TiVo but this may be a case where I would join in. The basic functionality of my Tivo has been severely compromised and as a lifetime subscriber I have no other leverage.
     
    dchesney likes this.
  19. Nov 1, 2016 #579 of 1083
    tvmaster2

    tvmaster2 Well-Known Member

    2,637
    111
    Sep 9, 2006
    If all of us are having difficulties receiving correct listings, especially Lifetime customers, then a class-action may be the only reasonable solution. The sole purpose of a TiVo is to record via listings supplied by TiVo, then that would seem like a pretty easy case to win.
     
    dchesney likes this.
  20. Nov 1, 2016 #580 of 1083
    sharkster

    sharkster Well-Known Member TCF Club

    12,837
    4,262
    Jul 3, 2004
    NV
    One of my channels that Margret got fixed back to the right time zone (guide matching actual programming) - This stoopid Rovi guide data program changed back to the wrong configuration. :mad: ENOUGH ALREADY!
     

Share This Page

spam firewall

Advertisements