TiVo Premiere to add Xfinity on Demand

Discussion in 'TiVo Coffee House - TiVo Discussion' started by innocentfreak, May 9, 2011.

  1. aadam101

    aadam101 Tell me a joke

    Jul 14, 2002


    Interesting. It doesn't seem to be true. My Tivo was installed and activated on May 7.
  2. leiff

    leiff Active Member

    Aug 24, 2005
    SF Bay area
    tried chat they said they saw all troubleshooting had been done over phone already and all they could do was schedual truck roll. Mentioning AO code did not help. Then I tried calling in again. Rep said he was trying some kind of special flash to cable card. Now all my channels went out except SD local. He said to give them 10 minutes to come back. 10 minutes later I call comcast back and am told I need to wait 4 hrs. for channels to come back, not 10 minutes. So now I'm waiting for 4 hrs. to see if the channels come back which I doubt they will because I've never seen anything have to take that long before. At that time I'll have no choice but to initiate truck roll. They better not charge me. I'm at the outside of my 14 day return policy for this XL4 from E-expo and you can bet I'm returning this Tivo if I can't get On-demand working.
    I'm using one of my 2 m cards that I took out from my S3 Tivo. Maybe I'll try the other one before I call truck roll.

    (EDIT) Affter waiting 4 hrs no surprise still no channels. Called and asked Tivo about this and they said wait time for channels is max 1 hr., not four. Called Comcast back and re-read all the cable card info and 10 minutes later got my channels back. Still same freeze issue for On-Demand. Scheduling truck roll now..
  3. leiff

    leiff Active Member

    Aug 24, 2005
    SF Bay area
    Comcast tech couldn't figure out what the problem was. Then they swapped for the other cable card in my old S3 and everything including on-demand now works. It seems I could have tried this myself but when I called yesterday to ask if I should try this I was told there was no point. So if your swapping an old S3 with 2 cards make sure to try both your cards if the first one doesn't work! The installer didn't want to take my extra Cable card for some reason and I don't know if I'm being billed for it. Wondering if I should call to take it off my account but then I'll have to mail it back to comcast which will be a headache. Right now on my bill I see one cable card charge for $1.50 but that could just mean the first card is free? Seems I'll be selling my S3. Wonder if I should include extra cable card with sale?
  4. ajwees41

    ajwees41 Well-Known Member

    May 7, 2006
    cable cards need to be rented you should send the cable card back.
  5. drebbe

    drebbe Carbon Blob

    Apr 11, 2012
    Sector 7G


    Tom Rogers (CEO of TiVO) at this morning's NASDAQ OMX Investor conference made the following comment about the Xfinity OnDemand service on TiVo

    "We've started -- in the last couple of months rolled out in San Francisco,
    last week we started rolling out in Boston. They are going to roll us out
    throughout their 15 largest markets."

    I didn't see anything about timing, but nice to see a clearer statement on the size of the rollout.
  6. MichaelK

    MichaelK Active Member

    Jan 10, 2002
    Ok- so then who's got a list of the 15 largest comcast markets?
  7. sbiller

    sbiller Active Member

    May 10, 2002
    Tampa, FL
    I've never seen a solid list published but we could probably get pretty close by studying this --> http://www.comcastspotlight.com/markets
  8. morac

    morac Cat God TCF Club

    Mar 14, 2003
    Comcast's major markets are: Atlanta, Baltimore, Boston, Chicago, Denver, Detroit, Harrisburg (Pa.), Hartford, Houston, Indianapolis, Jacksonville, Miami, Nashville, state of New Jersey, Oakland, Philadelphia, Pittsburgh, Portland, Sacramento, Salt Lake City, San Francisco, San Jose, Seattle, Washington D.C. and western New England.

    That's more than 15, but it's probably safe to say the 15 are in that list though.
  9. Sep 4, 2012 #449 of 453

    d_anders Sr Legacy Member

    Oct 12, 2000
    Twin Cities...
    Comcast is in Minneapolis/St. Paul city markets, and they are larger than a number of ones noted below. Not sure where on the list they fall....

  10. Sep 4, 2012 #450 of 453

    jmpage2 Active Member

    Jan 20, 2004
    It's mentioned in another thread but it has gone live in the Comcast Denver suburbs system.

    We tried it out and it's pretty good, although puzzling that it's an SD interface. Also, we observed that with film based content the 3:2 pulldown judder (I'm guessing it's some kind of telecine issue) is pretty horrible, very noticeable on any camera pans, etc.
  11. Sep 4, 2012 #451 of 453

    d_anders Sr Legacy Member

    Oct 12, 2000
    Twin Cities...
    Thanks for the link! By clicking on the Mpls/St Paul market, I was able to click on market overview page and the get the below information. Minneapolis and St. Paul are noted as their #15 market....

    Market Info
    Market Cable Facts
    DMA: Minneapolis-St. Paul
    DMA Rank: 15
    System: Comcast Spotlight
    DMA TV HH: 1,721,940
    DMA Cable TV HH: 908,720
    DMA Cable Penetration: 52.8%
    Interconnect DMA Cable TV HH: 829,930
    Interconnect TSA Cable TV HH: 842,930
    13 County Metro Cable Pen (CBSA): 54.5%
    7-County Metro Cable Penetration: 56.6%
    Comcast Spotlight Penetration: 91.3% coverage of the market’s wired cable television households.
    DMA Digital Cable Penetration: 44.7%
    DMA ADS Penetration: 28.7%
  12. ghuido

    ghuido New Member

    May 8, 2007
    Just got it in the NorthEast, Greater Philadelphia Market Area.
  13. Nov 1, 2012 #453 of 453

    rfryar My Media, My Way

    Feb 15, 2008
    You should already be getting the ondemand. I am in the SE metro and have had it for about three weeks now. Works great.


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