TiVo Premier + NetFlix = Reboot

Discussion in 'TiVo Premiere DVRs' started by SpookDeJur, Feb 15, 2011.

  1. bigislandbum

    bigislandbum New Member

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    Sep 24, 2010

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    I too have been experiencing problems with Netflix on my Tivo Premier, starting today. I keep getting "error connecting to Netflix" when it's trying to load my instant queue. If it makes it that far, I have gotten the error when trying to stream a show, then crashed and rebooted. The next time it got as far as streaming the show but then crashed and rebooted. My network is working fine and Netflix is streaming fine on my computer and DVD player just not on the Tivo. As a test, I streamed some YouTube vidoes on the Tivo and those worked just fine. Was there a software update that screwed up the Netflix app even worse?
     
  2. cr33p

    cr33p New Member

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    Jan 2, 2005
    Ann Arbor MI
    I too am having serious lock ups / reboots with my netflix on my Premiere, it has NEVER had these issues until a few weeks back, Tivo hasnt sent out any updates in like FOREVER so what gives? Should I call Tivo? Get a replacement?
     
  3. velouria00

    velouria00 New Member

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    May 5, 2011
    I believe that this is mostly a problem with Netflix. For the past week or so I've seen people complaining about getting the "Netflix encountered an internal error" or "Error connecting to netflix" on both Tivos and Roku streaming boxes. Since Tivos seem prone to rebooting if the connection to Netflix drops, the problem is a lot more annoying to us premiere owners.

    I myself got the error trying to stream on Saturday and my premiere rebooted. One thing that people have noticed on the Roku forums is that it seems more likely to happen when trying to stream an episode of a TV series since Netflix changed to listing all episodes under one heading. I was attempting to watch an episode of The Dead Zone when it happened to me.

    Either way, I've been reading enough complaints about this in the past week or two that I doubt all our Tivos/Roku boxes have decided to spontaneously break. Netflix is obviously having an issue that it needs to work out, and since different devices use different streams other devices may work perfectly.
     
  4. indychris

    indychris New Member

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    Jan 15, 2011
    Maybe it's a problem with the way Netflix is delivered via a third party box? I've been using my Mac Mini all week with my in-laws visiting. Watching all kinds of old 60's and 70's stuff without a single hiccup.
     
  5. b_scott

    b_scott TiVo Fan

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    Nov 27, 2006
    chicago, il

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    just got my first "Error" on Netflix with the Premier. I had just been watching Arrested Development and went for the next episode and immediately got this error message. hit Select to continue, so I did - then unending "Please Wait"

    had to reboot.
     
  6. upatoi15

    upatoi15 New Member

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    Jan 1, 2008
    My Premiere also froze tonight after trying to start netflix and rebooted. Is there a fix for this? This seems like a major bug.
     
  7. Joey Bagadonuts

    Joey Bagadonuts New Member

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    Mar 13, 2006
    Anaheim, CA...
    Well, you can add me to the list of those experiencing the same problem. I was just streaming Netflix and the TiVo suddenly rebooted. Not only that, but when it completed the reboot, I am only able to access "My Shows" and "Watch Live TV" in TiVo Central. When clicking on the other selections, nothing happens. Am starting to rethink this whole TiVo thing...
     
  8. Fofer

    Fofer Bo55man69

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    Did your internet go out by any chance? Yes, of course that will interrupt Netflix. But the Premiere, on HDUI, is also known to wig out when any internet problems arise. It's just dumb how they designed those HD menus to be so dependent on an active internet connection.

    I stick with the SDUI because of that (and because it's way faster.) I also avoid the Netflix app on TiVo and use AppleTV or Roku or my Blu-Ray instead. TiVo's, quite simply, is the worst of the bunch.

    I agree, these are ridiculous bugs. Just passing along what I've done to deal with it...
     
  9. richsadams

    richsadams Well-Known Member

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    Jan 4, 2003
    +1 and the same here on all counts. :up:
     
  10. dlfl

    dlfl Cranky old novice

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    Dayton OH
    Did you try the Live TV button?
     
  11. Joey Bagadonuts

    Joey Bagadonuts New Member

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    Mar 13, 2006
    Anaheim, CA...
    I can't know for sure whether or not my internet went out but I do know, it's been close to two years since I suffered any kind of internet outage. And that was severe enough to warrant a visit from a TWC Road Runner tech. So, I'd say it's highly unlikely an internet outage caused TiVo to have to reboot.

    Point taken on using a device other than TiVo to stream Netflix. Guess I'll use Google TV for my Netflix viewing needs.
     
  12. Fofer

    Fofer Bo55man69

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    Well, I'm not talking about a severe outage… all it takes is a momentary hiccup, and TiVo's HD UI (and Netflix) seriously wig out. That's all I'm saying. It's one of the reasons why everyone is really disappointed in TiVo for implementing their (incomplete) HD UI that way. It was a dumb decision on their part.

    I stick with the SD UI. And use the iPad app a lot to navigate/control it.
     
  13. Joey Bagadonuts

    Joey Bagadonuts New Member

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    Mar 13, 2006
    Anaheim, CA...
    Got it. Sorry for misunderstanding your question. I suppose a momentary hiccup in internet reception is always possible. Does it matter that I am using the SD UI and not HD UI? Anyway, thanks to your suggestion to use a receiver other than TiVo for Netflix, I should be OK.
     
  14. richsadams

    richsadams Well-Known Member

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    Jan 4, 2003
    FWIW, out of the multiple CE devices we have that offer Netflix, I've found our Apple TV2 does the best job when it comes to stability and video quality.

    EDIT: I should say "did"...we were one of the hundreds of thousands that canceled Netflix streaming after they doubled the subscription rate. :mad:
     

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