Advertisements I've been searching the internet and on and off the phone with both Tivo and Charter for hours and not getting any answers or making any progress. I was hoping someone here might have some answers... We decided to upgrade to a Tivo Premier from our Series 2. We did a lot of research. We did two live chats and one telephone call to TiVo before we finally decided to upgrade because we believed we would be getting more capacity on our TiVo, we could dump some old tech, streamline, etc. Charter sent out a tech to install the cable M card. (Actually, he handed it to me and >I< installed it!) He called Charter and I heard him say, plainly "They are getting all the channels. Do they really need the Tuning Adapter?" The tech on the other end asked them which Series Tivo we had and he said "Its a Premier, a Series 4". The tech on the other end said "No. They do not need the adapter." Turns out that we DON'T have all the channels. We are missing most of them over Channel 100. Called Charter. New tech says "Yes, you need the adapter to get channels over 100." Charter is coming back Wednesday with the adapter. In the meantime I start setting up the Tivo Season Pass Manager and I noticed that all shows are recording "digital", I can't select the picture quality. *sigh* I record one half hour show in HD and transfer down a half hour show from my Series 2 and notice in my Tivo Desktop that the new show is FOUR TIMES THE SIZE of the one taped by my Series 2. I called Tivo and discussed the problem. Tivo had no solution. I found a suggestion on a board that I call Charter and tell them them to shut off the digital simulcast of analog stations, as stations are being broadcast through cable in both analog and digital, but the Tivo is selecting the digital over the analog. If they shut off the digital simulcast, the TiVo will then only find the analog stations in analog and the digital in digital and this will give me greater recording capability. I called Charter back and the guy on the other end just kept saying "I am sorry you are having problems taping in digital..." He couldn't follow what I wanted him to do. He told me to just wait for the tech on Wednesday and discuss the problem with him. So, Wednesday the tech comes with my adapter box, but I'm wondering if this is going to solve my problems. I like the Premier, but I watch very little in HD and like the smaller files of the analog (I transfer a lot to my laptop to watch...I travel quite a bit). The huge files of "digital" or "HD" will take longer to transfer and eat up more space. *sigh* It also means that I have spent $300 ($200 for the box, $100 for the proprietary adapter) to be little better off before I spent it. So, maybe those of you with Charter, a Tivo Premier and a Tuner Adapter can help me out, especially if you live in the Central Massachusetts or Eastern Connecticut area... 1) The Tuner Adapter should give me access to digital channels (Channel 100+) correct? 2) Will the Tuner Adapter give me access to On-Demand? I have heard that it WILL and that it WILL NOT...that with Tivo, you don't get Charter On-Demand Services. 3) Will the Tuner Adapter give me access to the ANALOG channels so that I can tape shows and adjust the quality, thereby adjusting the file size and the number of hours I can record? 4) If the answer to number three is "no", CAN Charter turn off the digital simulcast so that my Tivo will only access certain channels in analog? Thanks for any help anyone can give in advance. Russ F.