I'm a long time Tivo subscriber and have been looking forward to receiving my Roamio Plus tomorrow, especially after the announcement of Tivo Online for streaming to household Macs. But I've now read about TWC's copy once protection on almost everything, so I contacted Tivo, first by email and then by 2 phone calls to get the answer to this question: will I be able to use Tivo Online to send Time Warner programs to my Macs, i.e. is it streaming and thus not subject to the copy once limitation, or is Tivo's implementation of Tivo Online the equivalent of a second copy, meaning Tio Online would be virtually useless to me, since almost all Time Warner content would not be available? Tivo customer service replied by email that "You will not be able to stream to your Mac at all. We do not currently have any software that allows that." I stopped reading there and phoned Tivo, where the first rep agreed that was true, even after I read her Tivo's press release for Tivo Online. When she transferred me to a supervisor, the supervisor also was not initially aware of whether a Mac could use Tivo Online. Ultimately, she told me she "didn't see any reason why not". But, as for the answer to my original question: is Tivo's implementation of Tivo Online a stream, or a second copy, within the scope of TWC's copy protection - she had no answer. She also told me that I couldn't speak to someone at a higher level for 24-48 hours - after my Tivo is due to arrive. I even made another call, thinking I might get a more knowledgable rep - but no such luck - no clue either. And it's also interesting that when I ordered my Tivo, I got a customer survey before I received order conformation. Now, about an hour after my first call, no customer survey. Anyone have knowledge about this? Thanks!