TiVo Online problems anyone else?

Discussion in 'TiVo Help Center' started by Sparky1234, Feb 20, 2018.

  1. Sparky1234

    Sparky1234 Well-Known Member

    2,196
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    May 8, 2006
    Agreed. Just posting what I saw.
     
  2. Sparky1234

    Sparky1234 Well-Known Member

    2,196
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    May 8, 2006
    What's a tracert? And how does it apply here?
     
  3. JoeKustra

    JoeKustra in the other Alabama TCF Club

    18,225
    3,255
    Dec 7, 2012
    Ashland, PA...
    A view of the good and the bad ->Daily Guide Updates
     
  4. Sparky1234

    Sparky1234 Well-Known Member

    2,196
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    May 8, 2006
    Wow, my problems are easy in comparison, Thanks.
     
  5. Robin

    Robin Impolite arrogant woman

    33,814
    5,240
    Dec 6, 2001
    Southwestern...
    Are others still having trouble?

    I just tried to log on and got an error. Noticed it was a really old (and not particularly secure) password and figured that was the problem. Clicked "forgot password" but it won't accept the temp password they sent me. Eventually it locked me out for too many attempts and I had to call. After a long wait on hold I learned this is a known problem and to give it "36-48 hours". :mad:

    I explained how much I appreciated such lengthy downtime on a service I pay handsomely for and how very enjoyable it is to not receive a useful error message and instead to have to call. I tried initiating a support chat 15 minutes ago (while waiting on hold) and it still hasn't connected.

    Edit:
    :facepalm:
    My app was working before. Now that I've reset the password it's toast. Neither my old nor my temp password work.
     
  6. NorthAlabama

    NorthAlabama tabasco rules

    10,285
    2,374
    Apr 19, 2012
    sweet home, al
    not meaning to pile on anyone else's misery if they're still locked out, but i was able to log in, access my shows, tdl, 1p mgr, the guide, and recording history.

    maybe try it again?
     
  7. Sparky1234

    Sparky1234 Well-Known Member

    2,196
    316
    May 8, 2006
    Site was working a little better yesterday but still slow and would not refresh pages at times.
     
  8. JoeKustra

    JoeKustra in the other Alabama TCF Club

    18,225
    3,255
    Dec 7, 2012
    Ashland, PA...
    I just used it to transfer a program. Slow and when I went to logout it gave a 500 error. I get them a lot.
     
  9. NorthAlabama

    NorthAlabama tabasco rules

    10,285
    2,374
    Apr 19, 2012
    sweet home, al
    i've seen the 500 error once, a refresh loaded the page.
     
    JoeKustra likes this.
  10. Robin

    Robin Impolite arrogant woman

    33,814
    5,240
    Dec 6, 2001
    Southwestern...
    I tried "forgot password" again today and this time the temp password worked.
     
  11. Sparky1234

    Sparky1234 Well-Known Member

    2,196
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    May 8, 2006
    I have seen more and more 500 page errors in the last 2-3 weeks.
     
  12. bar22mike

    bar22mike New Member

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    Jan 2, 2014
    I've had non-loading issues with onlinetivo for the past week. Apparently, Tivo doesn't care about it.
     
  13. Buster

    Buster Member

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    Jul 17, 2002
    Down for me as well...super frustrating. Why bother offering this functionality if you're not going to bother to maintain it?
     
  14. Balzer

    Balzer Active Member

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    Nov 12, 2006
    Sioux Falls, SD
    This is ridiculous and frustrating..
    This page isn’t working
    online.tivo.com took too long to respond.

    HTTP ERROR 504
     
  15. clay.autery

    clay.autery Member

    154
    15
    Feb 2, 2018
    Northwest...
    This is precisely the error I am receiving.

    I have tried everything and reported it. Tech Support STILL has no notes, ideas, et al. They act like it's a NEW problem for every call.
     
  16. NorthAlabama

    NorthAlabama tabasco rules

    10,285
    2,374
    Apr 19, 2012
    sweet home, al
    you guys wait for the error? wow, i don't know how to feel about my lack of patience, when it doesn't load after a few seconds, i close the tab. :p
     
  17. Sparky1234

    Sparky1234 Well-Known Member

    2,196
    316
    May 8, 2006
    Not working again!
     
  18. Sparky1234

    Sparky1234 Well-Known Member

    2,196
    316
    May 8, 2006
    Any recourse? Suggestions?
     
  19. NorthAlabama

    NorthAlabama tabasco rules

    10,285
    2,374
    Apr 19, 2012
    sweet home, al
    it appears it's back...
     
    Balzer likes this.
  20. MaxH42

    MaxH42 New Member

    19
    1
    Apr 8, 2009
    And online.tivo.com is down again. First I was getting a 503 error, now it's loading the header but the rest of the screen is empty, with that spinning blue circle.

    This sucks, I want to set up a recording downstairs and I'm upstairs...more importantly, the rest of my family is asleep, so I'd rather not move around too much!
     

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