So I ordered the New Tivo Edge on Oct 1st. It sat for 2 days in the "Order Placed Status". I check it every day to see its progress. None. So I contact Tivo and they send me a response. "We apologize you did not receive your order and a Replacement Order has been processed". A replacement? How can you replace something never shipped? So I check it today and it is still in "Order has Been Placed" status. Either Tivo has the worst online ordering experience or they don't actually have the Edge in stock yet. But my card has been charged in full. Day 6 and no changed in status. This is why Tivo is such a mess. They can't even launch a product correctly.