TiVo Online is down

Discussion in 'TiVo Premiere DVRs' started by Sparky1234, Jul 20, 2016.

  1. Sparky1234

    Sparky1234 Well-Known Member

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    May 8, 2006

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    Anyone else have problems with TiVo Online? Fails to connect to TiVos and is currently offline.
     
  2. Chris Gerhard

    Chris Gerhard Well-Known Member

    6,239
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    Apr 27, 2002
    AR
    Won't connect here either.
     
  3. Sparky1234

    Sparky1234 Well-Known Member

    2,278
    336
    May 8, 2006
    Here's what I'm seeing:

    "Can't connect. Your request could not be completed because your TiVo box does not appear to be connected to the Internet. Please fix your connection, or try again later."

    Suggestions?
     
  4. Teeps

    Teeps Well-Known Member

    2,158
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    Aug 16, 2001
    Torrance,Cal...
    No problem here.
     
  5. justen_m

    justen_m Cheesehead TCF Club

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    Jan 14, 2004
    Boise, ID

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    Working for me at the moment. Looks like the problem was fixed. Maybe just down for maintenance over night.
     
  6. Sparky1234

    Sparky1234 Well-Known Member

    2,278
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    May 8, 2006
    It's working again but I still get a dropdown banner that says:

    "Can't connect. Your request could not be completed because your TiVo box does not appear to be connected to the Internet. Please fix your connection, or try again later."

    And the DVR name goes from white to red.

    Anyone know what this means for a Premiere TiVo?
     
  7. justen_m

    justen_m Cheesehead TCF Club

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    Jan 14, 2004
    Boise, ID
    I just tried again and it is working fine and can see my Roamio. Sparky, maybe try rebooting your TiVo and router? Can your Premiere connect to the TiVo service successfully? i.e. phone home to get guide data.
     
  8. Sparky1234

    Sparky1234 Well-Known Member

    2,278
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    May 8, 2006
    Connecting via iPad and internet TiVo online is still problematic.

    I can connect to TiVo via the Premiere, my issue is with iPad and TiVo online...

    Via online I still get:

    It's working again but I still get a dropdown banner that says:

    "Can't connect. Your request could not be completed because your TiVo box does not appear to be connected to the Internet. Please fix your connection, or try again later."

    And the DVR name goes from white to red.

    Anyone know what this means for a Premiere TiVo? Is TiVo aware? Is there a fix?
     
  9. Sparky1234

    Sparky1234 Well-Known Member

    2,278
    336
    May 8, 2006
    TiVo Online is a wreck.

    Anyone else having problems?
     
  10. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    Once is enough.
     
  11. LarryAtHome

    LarryAtHome Active Member

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    Feb 18, 2008
    Still some problems here, but I do get the main page to come up. The drop down list of all my TiVo's (5) is taking a few minutes to list all of them, but eventually does list them. Been acting like this for the last few days now.
     
  12. NorthAlabama

    NorthAlabama tabasco rules

    11,535
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    Apr 19, 2012
    sweet home, al
    troubles here, too. was going to check the tivo status page, and discovered they finally took it down and have it redirecting to the support home page (the app seems to be working fine, btw).
     
  13. bicker

    bicker bUU

    10,671
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    Nov 9, 2003
    Florida
    I've noticed recently that there's an item on the menus on my Roamio Plus that says something along the line of "Cme Down". It has been like that for a while. Is that related to this?
     
  14. Sparky1234

    Sparky1234 Well-Known Member

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    May 8, 2006
  15. JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,099
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    Dec 7, 2012
    Ashland, PA...
    Is it with a gold star? Also, check your Apps. Sometime near the end you get a box related to something in TiVo Central. Uncheck the box. It goes away after a few days or a week.
     
  16. Sparky1234

    Sparky1234 Well-Known Member

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    May 8, 2006
    New TiVo online web page. Looks and works much better!
     
  17. JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,099
    3,706
    Dec 7, 2012
    Ashland, PA...
    I noticed that the /start now gets directed to http://online.tivo.com/start/watch/JustForMeTVE which is ok since my cable feed has TVE.

    I think the correct guide and My Shows has been fixed, but don't quote me.
     
  18. NorthAlabama

    NorthAlabama tabasco rules

    11,535
    3,105
    Apr 19, 2012
    sweet home, al
    i checked yesterday following the website refresh, still no guide, missing for at least a week. today it appeared again... :confused:
     
  19. Sparky1234

    Sparky1234 Well-Known Member

    2,278
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    May 8, 2006
    Better but still not "fixed".
     
    NorthAlabama likes this.
  20. Sparky1234

    Sparky1234 Well-Known Member

    2,278
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    May 8, 2006
    Down again. Looks like a new log on page.
     

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