Tivo offering $99 lifetime upgrades to some users

Discussion in 'TiVo Coffee House - TiVo Discussion' started by innocentfreak, Feb 7, 2010.

  1. May 6, 2010 #261 of 401
    ChileHead

    ChileHead TiVo Addict

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    Feb 10, 2002

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    I purchased my HDTivo in July 2007 ... I did the 3 year prepaid thing because there wasn't product lifetime.

    I didn't see this thread until now, and I was never offered the $99 upgrade plan. I just sent an email in to tivo to see if I can get it.

    I hardly watch TV anymore due to having too many other things going on, and I only have over-the-air as I dropped cable as it got to be too expensive.

    Hoping I can get the $99 offer, as I'll probably be unlikely to resubscribe at the end of my prepaid service, and I'll just take an old PC and install some DVR software on it for the over the air shows I do watch.
     
  2. May 6, 2010 #262 of 401
    gweempose

    gweempose Well-Known Member TCF Club

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    Sounds to me like you would be the ideal candidate for this offer.
     
  3. May 7, 2010 #263 of 401
    Phantom Gremlin

    Phantom Gremlin Active Member

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    Maybe these offers from TiVo will re-appear as people don't renew their service. Or maybe if you call in to make sure you don't get auto-renewed, you will get offered a deal like this.
     
  4. May 7, 2010 #264 of 401
    ChileHead

    ChileHead TiVo Addict

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    Feb 10, 2002
    Amazing ... I sent a note in last night around 10pm EST, and I received a call from a nice woman about 10 hours later letting me know I could get the lifetime for $99. She sounded hot too. :D
     
  5. May 7, 2010 #265 of 401
    daveak

    daveak Series 3 Novice

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    Part of the new customer service initiative, hawt sounding women call back guys who leave voice mails and offer them special deals. :D
     
  6. May 7, 2010 #266 of 401
    jbernardis

    jbernardis Active Member

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    Count me among the satisfied customers for this promotion. My tivo, purchased on 6/5/2007, will reach the end of its 3 year prepaid contract in 1 month. I emailed Tivo about an hour ago, they just called me and changed me to PLS.
     
  7. nickels

    nickels opinionated dope

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    Give this deal to me (to update my S2 w/ Lifetime Service) for $99 and consider another Premiere unit sold!
     
  8. dgb99

    dgb99 New Member

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    Another satisfied customer. Bought Series 3 in June 2007 with 3 year prepay for 299. Emailed today at 2pm after reading this thread. Got a call on home number 30 minutes later. Called them back at 3pm and was told I qualified and got a reference number. The representative said it would take 3-10 days but I got an email 5 minutes later and checked tivo.com and it shows $99 Product Lifetime for my 'scheduled plan'.
     
  9. darkavich

    darkavich New Member

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    Dec 8, 2009
    I was charged again (month-to-month). This time I called the billing department who was finally able to credit me for the monthly fees and set me up for the $99 lifetime upgrade. I have no idea what the last managers problems was, but what I have found out that the only way to deal with Tivo is to hang up and call back.
     
  10. mrsean

    mrsean Active Member

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    I'm really disappointed that people who actually paid less for their Tivo service over the last 3 years by going the prepay route are getting the deal and not folks like me who could not afford to pay that out right and thus paid a lot more for the same service by going the month to month route.

    All I can say is Tivo better hope that the Ceton card gets terrible reviews on June 1st. Otherwise it's hasta-la vista Tivo!
     
  11. keenanSR

    keenanSR Well-Known Member

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    I'm disappointed that they screwed their early adopters out of this deal. If I had purchased my S3 2 months later, in Nov '06 instead of on the release date of Sept '06, I could have got the deal. That'll teach me about being an early adopter of TiVo equipment.
     
  12. orangeboy

    orangeboy yes, I AM orangeboy!

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    It sounds like your evaluation at the time of purchase was shortsighted, proven by you paying more in the long run.
     
  13. mrsean

    mrsean Active Member

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    New Jersey
    True. Just to clarify, I'm not saying that Tivo owes me something because as you pointed out I made the decision on how to pay (well my finances at the time did). :rolleyes:

    What I'm questioning is why there are making the offer so narrow in scope. In the other words, I had five options (the sixth would have been lifetime) at the time of activation. However, I would only be eligible for the $99PLS if I had to the foresight to choose one of the five options three years ago.

    Technically (and maybe ethically) there's nothing nothing wrong with Tivo deciding to make the deal available to limited amount of customers. However, if you're like me i.e. someone who will wind up paying >$500.00 for 3 years of service I'm sure you're not going to be happy to hear the some folks are getting lifetime for $400 because they made "best" choice out of five 3years ago.
     
  14. bicker

    bicker bUU

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    As many folks have pointed out, there is a difference between who TiVo targets its advertising promotions at, and who TiVo actually granted the $99 deal to.
     
  15. mikeyts

    mikeyts Stream Warrior

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    I personally see this as TiVo making it up to people who might have bought PLS if it'd been available 3 years ago when they activated their service plan. The $300 that I paid for a 3 year prepaid plan plus the $100 deal adds up to the $400 that I would have paid for PLS had it been on offer then. If you couldn't afford to pay for a 3 year prepaid back then I assume that you couldn't afford to pay $400 for PLS, had it been available.

    There was a 3-year month-to-month committed plan back then for $6.95/month. Had you chosen that, you'd have paid $250 over the past three years, $50 less than those who bought the prepaid plan.
     
  16. keenanSR

    keenanSR Well-Known Member

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    3 years effective from Nov 16 2006, if you bought your S3 from release date of Sept 16 to Nov 15 2006, when PLS wasn't available as well, you're SOL. I bought the 3-year prepaid in Sept 2006, when there was no PLS available, and I have yet to find anyone at TiVo explain why the difference in the 2 months time period, why the people who bought from Nov 16 onward get the deal, but those who bough it the 2 mos prior to that date do not get the deal. In this case, being an early adopter(2 mos) was definitely not the way to go.
     
  17. mikeyts

    mikeyts Stream Warrior

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    I agree that they're screwing you over for no apparent reason. I was responding to mrsean's complaint--your situation is much different.
     
  18. keenanSR

    keenanSR Well-Known Member

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    Santa Rosa CA
    Oh, I realized that, I was just adding some data from my own situation. Piggy-backing on your comments, basically being a general nuisance. :D:)

    I also realize that TiVo doesn't owe me any explanation, they can decide when and how they offer their promos, it's just that the logical part of me is looking for a "why", which it looks like I'll never get.
     
  19. turbobozz

    turbobozz New Member

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    The irony for me is that I genuinely would have bought PLS with my S3, but it wasn't available and I knew I would be moving with a distinct possibility that I wouldn't have cable for a while.
    That made getting the 3yr plan a gamble for me at the time... So I just went with normal month to month.

    The further irony is that I would probably actually spend more money on TiVo if my S3 had PLS and was available as an extender and additional ATSC tuners.
    But I'm not going to spend $400 on PLS for my S3 now.
     
  20. moolman

    moolman New Member

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    Dec 22, 2005
    I don't want to start a controversy but I should contribute since I learned of a great deal. I was on the MSD 6.95 plan on my series 3, about 5 months left on the 3 year contract. You get the idea.
     

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