Advertisements I'm not sure where this is going. If this matter is as egregious as you are indicating, it should be taken up in the courts. You mentioned "Most programming on cable channels more than four years old is required to be closed captioned". Is this an acceptable timeframe for coming up with a solution for these services? The five year window put forth by Netflix? On original implementation (before a market is even established)? There is a "convenience of immediacy", but it is a very young technology in terms of being a reasonable choice for many and while you may find the alternatives unacceptable (traditional B&M stores) they still vastly outsell these new services and are held as the standard. These are emerging technologies. Without the new features, bells and whistles there might not be a large enough market for them. While you use a Netflix projection, it's just a projection. We are not there yet. NA9D seems to be coming from a practical business perspective, whereas you are championing for the impaired. Two very, very different viewpoints. And just to weigh in, your analogy does not hold. Implementing handicap ramps in some architecture might be challenging, but there are a myriad of examples and standards to use and adhere to. There is no known solution for the closed captioning issue with the new technology and as laid out it is a difficult problem not yet solved. I think everyone here agrees these things should be implemented. We just have differing opinions on the pace. Some here find it reasonable to establish that the market is there, profitable and thriving first, whereas it appears you have the POV that these things should be established much quicker. Edit: also the title is totally misleading.