Tivo not recognizing new Tivo wireless NIC?

Discussion in 'TiVo Help Center' started by stingray72, Jan 10, 2006.

  1. stingray72

    stingray72 New Member

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    Nov 14, 2005
    I got a new Humax 300 hr unit from Tivo.com and purchased the Tivo brand wireless ethernet controller. I'm not a new tivo user but did the initial setup through the phone line and once it was complete plugged in the wireless ethernet card and went to set that up.

    I get into the phone and networking part of the setup and networking isn't an option?? What gives? Do I need to power off the tivo and power it back on so it recognized the NIC? Thanks
     
  2. pdhenry

    pdhenry Recumbent

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    Feb 27, 2005
    PA
    What's the firmware version? New units don't necessarily ship with the latest release of firmware.
     
  3. gtrogue

    gtrogue Mentally Hilarious

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    Jun 18, 2001
    Atlanta
    You have to be using 7.2.1 software.
    You might need to force a couple of calls after guided setup to get the latest software to download.
     
  4. stingray72

    stingray72 New Member

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    Nov 14, 2005
    5.3a is the software version. How do I request an upgrade??

    edit: nevermind. thanks for the info :D

    edit2: Wow, I'm slow
     
  5. gtrogue

    gtrogue Mentally Hilarious

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    Jun 18, 2001
    Atlanta
    Just force a call or two. You'll get it.
     

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