Tivo not recognizing my ethernet connection - It's connected!

Discussion in 'TiVo Help Center' started by plantsower, Sep 14, 2020.

  1. dianebrat

    dianebrat wait.. I did what? TCF Club

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    Honestly after the OPs last post I'm not sure what they were doing, it almost sounds like they're describing hooking up powerline adapters but not connecting ethernet to them and mistakenly assuming that they were wifi.
    At least that's what I read it as.
     
  2. plantsower

    plantsower Member

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    As I said earlier, I don't know much about electronics. I hooked up the power adaptors because it was advised to here years ago. I wasn't using ethernet at the time. When I hooked up the ethernet a few months ago, it wasn't for the Tivo, it was to make my Amazon Firestick work a little faster. I had no idea it would negate the need for the power line adaptors. I didn't put two and two together until I talked to Tivo the last time and realized the Tivo worked without the power adaptor because I had to disconnect it to put the ethernet cable into the Tivo box to see if the would make it be able to recognize the router, which it did. The Tivo worked just fine before that so even Tivo CS can't explain why it quit recognizing my router. But now it does and that's all that matters.

     
  3. plantsower

    plantsower Member

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    Please see my response to dianebrat. And, yes, I am going to remove the power adaptors now that I know Tivo will work without them as long as I have ethernet connected. I don't need to start over because all I needed was to connect the ethernet cable to the Tivo. As I stated before, Tivo worked fine without the ethernet cable because I had the power adaptors. Then Tivo quit recognizing my router, etc.

    Thanks for your put.

     
  4. plantsower

    plantsower Member

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    I included what I thought I needed to. If more info was needed, all someone had to do was ask. If I knew all I needed to know, I would have to come here. Thanks for your input.


     
  5. dianebrat

    dianebrat wait.. I did what? TCF Club

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    You're explaining it, but you're not actually enlightening anything.
    A powerline adapter gives you an ethernet cable into the Tivo so when you say "and now I don't need them because I connect ethernet" it doesn't make sense.
    When you had the powerline adapters did you run the ethernet cable from them to the Tivo?
    Where does the ethernet cable you now have plugged into the Tivo that is working plug into?

    I'm even more confused after your explanation. :D
     
  6. plantsower

    plantsower Member

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    I thought I explained this. Before I used the ethernet cable not attached to then powerline adaptors, I only used the power line adaptors because I didn't want to use the wireless N device. I was told the powerline adaptors would be more stable. I have had no problem with them until now. But now the Tivo doesn't recognize my router when using the powerline adaptors. I disconnected the one attached to my Tivo and took the stand alone ethernet cable I was using for my Amazon Firestick and placed it into the Tivo instead of the powerline adaptor. Now it all works. So maybe the powerline adaptors went bad. I don't know. They still light up as usual.

    I think where the confusion is coming in is that I didn't think of powerline adaptors with ethernet cables. That may sound strange to you because you know a lot more about these things than I do. I hope I cleared that up.



     
  7. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    Powerline adapters need 1 at both ends, 1 at router, other at the device. If either should be powered off, locked up and needs to be power cycled, then you would not have a working connection. This is also true for a different type of connection called MoCa, which is networking using coax.

    A few other has gone as far as to replace 1 of the adapters and still will not work.

    Most of these fixes, is called total network shutdown. It means to power off everything on the network (modem, router, devices, adapters, etc.) Then starting with the modem, power it up and wait until its operational (some would have lights stop blinking and just stay on when ready.) Then, move to the next devices, router, etc.
     
  8. plantsower

    plantsower Member

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    Right. I know how to use powerline adaptors. I had one plugged into the wall and then into my Tivo. I also had one plugged into the wall and then into the router. The fix was easy by just using the plain ethernet cable and plugging it directly into the Tivo. If I didn't have the plain ethernet cable on hand, I would have gone though all those steps and hoped for the best. Thanks.

     
    Last edited: Sep 17, 2020
  9. dianebrat

    dianebrat wait.. I did what? TCF Club

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    Nope ;)
    You've never confirmed that when you used the powerline adapter you connected the powerline adapter to the Tivo with an ethernet cable.
    You've never said where the ethernet cable plugged into the Tivo currently that is working actually goes, i.e. what's on the other end.

    I know it doesn't matter now that it's working, but if you had that info somewhere it would help us help the next time you have an issue.
     
  10. plantsower

    plantsower Member

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    If I knew more about this of stuff, I would have known what all to say to make it easier on you. Usually, whenever I get on this forum, people ask me questions to clarify and I give them the answers I know. Then we go from there. I'm not sure why it wasn't like that this time, but I do appreciate everyone trying to help with what little info they had.

     
  11. kpeters59

    kpeters59 Well-Known Member

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    In that vein, instead of typing:

    in to the thread, type it in to Google...you'll get further faster...

    -KP
     
  12. plantsower

    plantsower Member

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    Apparently.


     

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