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TiVo, MOCA, and Comcast XB3 Modem

Discussion in 'TiVo Coffee House - TiVo Discussion' started by PSU_Sudzi, Oct 24, 2015.

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  1. Nov 18, 2015 #21 of 65
    krkaufman

    krkaufman TDL shepherd

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    FYI... You're not alone in having issues, currently, with Comcast's "MoCA" gateways. See this thread.
     
  2. Nov 19, 2015 #22 of 65
    krkaufman

    krkaufman TDL shepherd

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    This guy's problem description is identical to your latest...
    Sadly, nobody's replied to him.

    (Just came across this post while trying to hunt down information on the XB3 MoCA specs.)
     
  3. Nov 19, 2015 #23 of 65
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    It's similar because he's me! :) Posted it this week as the problem keeps happening. Comcast had me do a factory reset thinking that would resolve it but no joy. Internet searches seem to show that Comcast had been disabling the feature with software flashes a year ago as the MOCA in the XB3 was interfering with the MOCA in their X1 DVRs and customers were calling with DVR sharing not working etc. What is unclear is that Comcast is not confirming they still do that but it seems to be the case. Their help desk stinks and last night I was cut off after an hour and didn't have the patience to call back again.
     
  4. Dec 3, 2015 #24 of 65
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    Comcast has confirmed that they flash the XB3 modem every few days to disable the MoCA if you have it turned on as it interferes with the MoCA setup in their X1 DVR. And lots of people complain and don't know how to turn it off. So it looks like I'll be buying a MoCA adapter.
     
  5. Dec 4, 2015 #25 of 65
    Bigg

    Bigg Cord Cutter

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    HAHAHAHA. Epic Comcast fail. That's pretty pathetic. I had a TiVo interfere with X1, but that's understandable, as Comcast didn't rent the TiVo to me.
     
  6. Dec 4, 2015 #26 of 65
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    I wish I could laugh but as a Comcast customer it's not funny but annoying. Love my +150 MBPS speed with the XB3 but wish this feature could be used.
     
  7. Dec 5, 2015 #27 of 65
    Bigg

    Bigg Cord Cutter

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    Well, you should be laughing at yourself for overpaying for their ****y router/modem instead of owning your own. You're way better off in the long run owning.
     
  8. Dec 5, 2015 #28 of 65
    krkaufman

    krkaufman TDL shepherd

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    I've been hedging on the "roll your own" recommendations for those not requiring much wireless bandwidth, given you're getting a modem, router, wireless access point and MoCA bridge all-in-one. It could easily take over 2 years to reach a break-even point to match that functionality -- and the customer would have to worry about hardware failures.

    That they don't let you leverage the MoCA has me shifting back in your direction for most cases.
     
  9. Dec 5, 2015 #29 of 65
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    It's all part of my triple play package, so cost is somewhat moot (would cost more to split my package up into parts).
     
  10. Dec 6, 2015 #30 of 65
    snerd

    snerd Well-Known Member

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    I don't believe you have to stick with Comcast equipment just because you have one of their bundles. I have a double play package and own my own equipment. Based on comparing Comcasts pricing for double play vs. triple play, I figure I'm saving $20-$30 per month by using Ooma for phone service.
     
  11. Dec 6, 2015 #31 of 65
    Bigg

    Bigg Cord Cutter

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    And their stuff would still suck compared to what you can buy on you own. The only way it makes sense is if you're renting and you think you'll move somewhere where someone already has their own modem or has FIOS/U-Verse or something in the future.

    Are you sure? It can vary market to market, so it's not impossible that they've dreamed up something crazy like that that I've never heard of, but in general, they only give out the DVR, not the crappy modem/router contraption with X1 Triple Play. They typically charge $8/mo for a modem, and $10/mo for the router/modem/eMTA combo, which also makes no sense, but hey, it's Comcastic! :rolleyes:

    Triple Play is often cheaper even than just internet/TV alone, but it usually doesn't include the internet/phone equipment. That's one of the way that they make money, as there is that hidden $10/mo, and most people don't bother buying their own eMTA. My parents own their TM822G Arris eMTA.
     
  12. Dec 6, 2015 #32 of 65
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    I can confirm the X1 triple play I have does not have line item charges for equipment rentals, DVR or modem. It's all baked into the package. I realize that I am still paying the cost of it, just not itemized.
     
  13. Dec 6, 2015 #33 of 65
    Bigg

    Bigg Cord Cutter

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    Wow. That's an interesting find. I wonder how many markets are doing that? Or maybe it is just part of the teaser rate, and they will get you after a year?
     
  14. Dec 6, 2015 #34 of 65
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    I am in the Philly suburbs and have had that package for a couple of years now. Whenever the intro rate goes up, I call them and threaten to cancel and they knock 40 bucks off per month (249 to 209). 150 MBPS download speed and all premium movie and sports channels. I think it's their highest package. I could have 1 X1 DVR and 2 outlet boxes included as well.
     
  15. Dec 6, 2015 #35 of 65
    Bigg

    Bigg Cord Cutter

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    Oooh, you must have the super-duper insane package to get that. That makes a little bit more sense. They're throwing you a bone for shoveling money at them to have 400 channels. :D
     
  16. Dec 6, 2015 #36 of 65
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    Yes I think it's the premium HD, all movie and sports channels.
     
  17. Dec 6, 2015 #37 of 65
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    See image below.
     

    Attached Files:

  18. Dec 7, 2015 #38 of 65
    Bigg

    Bigg Cord Cutter

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    Nice. That's spendy, but a good deal if you want most of what's in there.
     
  19. Mar 8, 2016 #39 of 65
    cellguy

    cellguy New Member

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    I have been on with Comcast at least once a week telling them that my MoCA network on my XB3 keeps turning itself off every 72 hours. They think I'm crazy. At least I have an answer. Sucks though as I have a Mini and need the MoCA. Guess I just need to keep turning it back on..every...3 ... days..ugh
     
  20. Mar 13, 2016 #40 of 65
    Bigg

    Bigg Cord Cutter

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    Get a MoCA adapter and be done with it.
     
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