Tivo Mini Vox remote will NOT pair in RF mode

Discussion in 'TiVo Coffee House - TiVo Discussion' started by jcthorne, Nov 3, 2017.

  1. Nov 20, 2017 #61 of 173
    idksmy

    idksmy Guest

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    If you are having trouble pairing, why wouldn't you try it?
     
  2. Nov 21, 2017 #62 of 173
    HerronScott

    HerronScott Well-Known Member

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    Now the hard part to get the programmers to figure out why this is happening...

    Scott
     
  3. Nov 21, 2017 #63 of 173
    James Stephens

    James Stephens New Member

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    Hello there, sorry to be the bearer of bad news but I followed every step of the procedure above carefully with the VOX Remote that came with my MINI VOX and it did not work for me. When I pressed the up arrow the remote did not go into pairing mode and so I held down the Tivo + BACK key as suggested and the remote did then go into pairing mode flashing slow yellow but after around 20 seconds the flashing stopped as opposed to blinking quickly first as I understand should happen. When I press buttons on the remote it continues to flash red instead of yellow as before.
     
  4. Nov 21, 2017 #64 of 173
    ScaryMike

    ScaryMike Member

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    I realize it was not suggested for TSN A92 folks, but I tried those Post #29 instructions, just in case. No go.
     
  5. Nov 21, 2017 #65 of 173
    clintavila

    clintavila New Member

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    I also have two A92 TiVo minis that will not pair with VOX remote/dongle. My ROAMIO Pro is working perfectly with VOX remote/voice commands. Should I call customer service to create a ticket or just wait patiently? I bought my Vox remotes/dongles from Amazon. I don't want to get stuck with a remote that doesn't work. o_O
     
  6. Nov 21, 2017 #66 of 173
    Diana Collins

    Diana Collins Well-Known Member TCF Club

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    There is an update coming (to RC9) that fixes the VOX pairing with an A92 mini. Some of us tested RC9 over the weekend and it does fix the pairing issue.

    The following bugs are fixed in RC9:
    • V66 errors when going to Live TV on a Mini
    • VOX remote will not pair with an A92 series Mini
    • Occasional empty guides on DVRs and Minis
    • Stuttering after trick play, 30 sec skip or commercial skip
    • 'Title not available' in the info bar
    • Lost live TV buffer when recording starts
    There may be more, but those are the issues I saw and which were fixed.
     
  7. Nov 21, 2017 #67 of 173
    TiVo_Ted

    TiVo_Ted Well-Known Member

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    If you PM me your TSN's (DVR & MINI's), I can get you RC9 soon. Full release probably won't be until next week.
     
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  8. Nov 21, 2017 #68 of 173
    southerndoc

    southerndoc TiVo Fanatic

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    @TiVo_Ted Sending you a PM now. I'm having an issue where when I start live TV on a Mini Vox (only 2 connected so far), the live TV stutters initially. No audio for about 10 seconds with maybe 5-10 frame changes during that period. Then live TV works. If I change channels, this doesn't occur again. It's only with the initial stream of live TV.
     
  9. Nov 21, 2017 #69 of 173
    RickNY

    RickNY Active Member

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    @TiVo_Ted -- sent TSN's earlier this morning... Will also likely have 3 more Mini-Vox TSNs to send tomorrow when I receive them. Thank you.
     
  10. Nov 21, 2017 #70 of 173
    James Stephens

    James Stephens New Member

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    Nov 10, 2017
    Success!!

    After providing the TSN for my MINI VOX to @TiVo_Ted earlier this afternoon the unit downloaded 21.R7.2.RC8-USH-11-A95 and after a reboot I was able to pair it in RF mode by holding down Tivo + BACK key.

    Thanks @TiVo_Ted !!!
     
    Last edited: Nov 21, 2017
  11. Nov 21, 2017 #71 of 173
    High Technology

    High Technology Member

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    Glad to be of service and thanks for the shout-out, Ted!

    I know you said that you thought the device-side reset of the remote pairing isn't necessary, but that's the difference between the original "remote control reset" procedure that you posted and the combined "remote control + remote receiver in the device reset" that I posted. Something appears to be askew on the device side on the Bolt/Bolt Vox/Mini Vox devices that ends up getting reset when you issue that command.
     
  12. Nov 21, 2017 #72 of 173
    clintavila

    clintavila New Member

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    Downloaded 21.R7.2.RC8-A92-6-A92 and rebooted. Still won't pair up with my A92 series mini when I push TiVo and back button. I cleared the remote and started fresh but still no luck. Am I missing something?

    Sent from my SM-G955U using Tapatalk
     
  13. Nov 22, 2017 #73 of 173
    TiVo_Ted

    TiVo_Ted Well-Known Member

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    You need RC9 to fix the A92 voice remote problem. I submitted your TSN’s so you should have it soon.


    Sent from my iPhone using Tapatalk
     
  14. Nov 22, 2017 #74 of 173
    clintavila

    clintavila New Member

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    I was thinking that might be the culprit. Thanks again, Ted.

    Sent from my SM-G955U using Tapatalk
     
  15. Nov 22, 2017 #75 of 173
    tvmaster2

    tvmaster2 Well-Known Member

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    I just read this on the VOX sale page:
    “and TiVo Mini when combined with Bluetooth® dongle (included)”
    Any idea if that’s a true statement, i.e. the new, VOX remote works with an old Mini?
     
  16. Nov 22, 2017 #76 of 173
    RibbitRibbit

    RibbitRibbit New Member

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    It's true. The VOX remote works with the original generation mini, but to get the voice-activated capability and non-line-of-sight you need both the TiVo Bluetooth dongle AND your mini must be running at least RC9. If either condition is not met, the remote will work only as an IR remote and no VOX.
     
  17. Nov 22, 2017 #77 of 173
    Diana Collins

    Diana Collins Well-Known Member TCF Club

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    I have RC9 and have successfully paired a Vox remote with an A92 (Original) Mini using the BT dongle.
     
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  18. Nov 23, 2017 #78 of 173
    HerronScott

    HerronScott Well-Known Member

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    And you know that you have to update to Hydra/gen 4 UI on your TiVo and Min to use it? (if you have not already)

    Scott
     
  19. Nov 23, 2017 #79 of 173
    RickNY

    RickNY Active Member

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    Is there a trick to get voice working on the new Mini Voxs? Just got 3 new Mini Voxs... They've been updated to RC9.. All 3 do not work with voice -- attempting to do so throws the microphone on the screen and after a few seconds I get a D402 error - Voice not currently available.

    All 3 are paired and working fully in RF mode -- at least I get yellow flashes for everything.
     
    Last edited: Nov 23, 2017
  20. Nov 23, 2017 #80 of 173
    southerndoc

    southerndoc TiVo Fanatic

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    Ted,

    I pretty much did all of this today (my wife and daughter are visiting my sister-in-law, who has terminal cancer; I had to work until an hour ago). Unfortunately, despite several days of trying AND having RC9 installed, I cannot get my remote to pair with my Mini Vox in my daughter's playroom. The TSN is:

    I've tried all above steps, taking out the battery and reinstalled it, rebooting the TiVo, clearing paired remotes, etc. etc. etc. No luck.
     

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