Tivo Mini "Startup Loop of Death"

Discussion in 'TiVo Mini' started by MannyE, Jul 19, 2020.

  1. pj1983

    pj1983 Active Member

    380
    127
    Dec 26, 2016
    BFE NoVa

    Advertisements

    I just had a Mini go bad over the weekend. Actually, I haven't turned on that TV in a couple of months so it might have been bad for a longer period of time. We did have a power outage here a week ago so I can't rule that out as a cause even though the Mini was on an UPS. A93-0011-90C0-xxxx, activated 23 June 2017 according to the record on the account.

    I don't think I'll even bother contacting customer service for a "deal". Like you, I'm coming to the end of my dealings with TiVo although it's only been 10 years for me.

    One other observation: when I logged into the account to check the status, an old Premiere 4 listed in "Inactive Devices" has the status "The device you are trying to re-activate, is no longer supported." Clearly TiVo wants the Premieres to be off the books, and I suspect the A92/A93 Minis and Roamios aren't far behind.
     
  2. dougdingle

    dougdingle HD Tech

    964
    84
    Jul 4, 2007
    West Coast
    It's inevitable. The current company owners were saddled with a lot of lifetime units that represent essentially zero revenue while continuing to take up their resources. While they may not want to reactivate older units, the death knell for older boxes will be when they stop sending guide updates to them. Without an up to date guide, a Roamio becomes just an offline content repository of whatever was already recorded.

    If my wife wasn't so used to our Roamio and Minis, I would have sold them and moved on a while ago. I have told her that sooner or later she's going to have to learn to control the various streaming devices. She's not thrilled by that prospect.
     
  3. krkaufman

    krkaufman TDL shepherd

    16,813
    3,216
    Nov 25, 2003
    Was this a Lifetime box, or an inactive subscription?

    Premieres can no longer be signed-up for Lifetime/All-In or new service subscriptions (link), but I’d seen comments that even Lifetime units not connecting at least every few months might be flagged as inactive and effectively lose their Lifetime status.
     
  4. pj1983

    pj1983 Active Member

    380
    127
    Dec 26, 2016
    BFE NoVa
    Zero revenue, but I would also claim nearly zero marginal support costs for Lifetime/AIP Premieres since TiVo won't replace them if broken. Heck, the revenue from monthly subscriptions on Premieres is practically free money for TiVo since I doubt they'd be willing to repair one. At this point, the writing appears to be on the wall for most Roamios, too.

    These were inactive subscription boxes. I missed that link back in December as I wasn't really looking to reactivate the boxes.

    Bottom line: unless I'm missing something, the value of non-Lifetime/AIP Premieres is little more than the scrap electronics value and the value of Lifetime/AIP Premieres and A92/A93 Minis is doubtful at best. Even the value of non-Lifetime/AIP Roamios seems to be in doubt.
     
  5. lhvetinari

    lhvetinari Ambassador to the City of Chicago TCF Club

    618
    191
    Jun 24, 2019
    Chicago

    Advertisements

    First part: I agree. The Premiere platform is probably not that much of a drag - it consumes the same guide data that the other TE3 boxes do, and there's probably still some out there with MSOs bringing in some money.

    Second part: Basically worthless, yeah. Non-lifetime Premieres are either scrap or parts donor units for Lifetime units (although I don't know why someone would do that, lifetime Roamio Pluses are cheap enough now that I'd rather upgrade than repair an old Premiere, even the XL4 I currently use in my bedroom). Non-Lifetime Roamios are getting dirt cheap now too, and Lifetime ones are coming down in price (good for first-time TiVo users in the modern TiVo era, I'd consider the Roamio plus/pro chassis to be the best TiVo). As for Minis, it seems like A92s aren't affected by this bug like 93s are, so I wouldn't be surprised if they actually reach price parity with the 93s since buying a 93 is a crapshoot, and the 95 is still overpriced for what it is.
     
  6. pj1983

    pj1983 Active Member

    380
    127
    Dec 26, 2016
    BFE NoVa
    Update on the above: just for grins and since I was already in the account anyway, I emailed TiVo CS to see if there was any possibility for a one-for-one swap on the A93 Mini. "Sorry, but we can make you a deal on a Mini Lux...". No thanks, into the recycle bin it goes.

    TiVo CS did, upon request, remove all of the inactive Premiere units from my account so at least it's a bit "cleaner" now.
     
  7. dougdingle

    dougdingle HD Tech

    964
    84
    Jul 4, 2007
    West Coast
    From what others have posted, that 'deal' on a refurb is not too far from just buying one new.

    From what I've read here, I must have been one of the very last people to actually get a good deal on replacements. I had two A93's fail within days of each other (quite a coincidence, huh) and was offered two refurb Mini Vox's for a total of $40 shipped. No accessories, of course. They didn't want the A93's back, and I used their power supplies and remotes on the Mini Vox's (which continue to work). The A93 remotes only work in IR mode on the Mini Vox's, but that was OK. I have two more A93's here, and when they inevitably fail, they'll be replaced with some streaming device (but not TiVo's streaming device).
     
  8. J3ff

    J3ff New Member

    28
    9
    Nov 18, 2007
    Add two more minis to the list.

    #1 is stuck on the tivo guy, pushing tivo remote button doesn't do anything

    #2 says it can't see the main DVR, after years of working fine.. with the exact same hardware. Both the main dvr and this mini can do their call into tivo and download information... they are on the same network, same switch, hardwired. Sigh.
     
  9. krkaufman

    krkaufman TDL shepherd

    16,813
    3,216
    Nov 25, 2003
    Until it's in the loop of death, #2 Mini may not be dead.

    Have you tried: renaming the DVR, forcing a couple manual service connections on the DVR; force a service connection on the Mini and try to reconfigure the Mini's host DVR?
     
  10. slowbiscuit

    slowbiscuit FUBAR

    4,719
    645
    Sep 19, 2006
    In the ATL
    I'm guessing you already rebooted both of them, Tivo first? That's not a dead Mini in my book.
     
  11. J3ff

    J3ff New Member

    28
    9
    Nov 18, 2007
    Yeah, I've tried rebooting both the main tivo and this one, had the main one phone home twice, then reboot then turn on mini, no good. It just doesn't connect, although both mini and main tivo can sucessfully phone home.
     
  12. JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,538
    3,870
    Dec 7, 2012
    Ashland, PA...
    On each device there is a network status display:
    NetSet_LI.jpg

    The last numbers are blacked out for MAC and IP address, but the other items should be the same.
     
  13. J3ff

    J3ff New Member

    28
    9
    Nov 18, 2007
    Yup, both mini and main tivo are on the same network, I even plugged them into the same switch and then when that didnt work I brought a new switch. I'm in tech and have been dealing with ip routes since playing Quake with friends at LAN parties.. yet tivo stumps me.
     
  14. dougdingle

    dougdingle HD Tech

    964
    84
    Jul 4, 2007
    West Coast
    The older devices with lifetime service and TE3 are an albatross around TiVo's newer owner's neck. They consume some amount of resources while generating no income at all for the company. At least those who accepted the TE4 change get to see endless ads which should generate some revenue for TiVo.

    In the meantime, the cost of new TiVo hardware keeps rising, as does the cost of service, including 'lifetime' service.

    I wonder how many older TE3 devices with lifetime service have actually stopped working (the people here on this forum are a microcosm of the actual number of TiVo owners) and the people who owned them said "Oh, well..." and moved on to newer TiVos or just abandoned the concept and went with streaming services.

    I spend far less time watching live TV and recorded stuff than I used to. I would say 75% of the stuff we watch is now from streaming services.
     
  15. slowbiscuit

    slowbiscuit FUBAR

    4,719
    645
    Sep 19, 2006
    In the ATL
    Wow, strange. I had a problem with one Mini initially where it wouldn't see the host until they were on the same switch, but they've always been fine since.

    However, I did convert them to MoCA long ago with no issues (originally were Ethernet, but I used the ports for other stuff). Might be worth a try if you have RG6 run to where the Mini is, or just try it in a place where you do to see if it can find the host.
     
  16. Wattsline

    Wattsline Member

    70
    3
    Apr 27, 2015
    Does anybody have a clue what causes the loop of death? Would to have a Tivo tech tell me what component has usually failed.
     
    videobruce likes this.
  17. ericy

    ericy New Member

    15
    0
    Feb 10, 2016
    We just had a Mini die this morning. Stuck at the "starting up screen". I imagine that the thing is headed for the rubbish bin.

    We actually had a different one die a few months ago, but at the time I happened to have a spare (from combining two houses), so I was in good shape and could just swap the bad one out for the new(er) one. In the short term, I guess I need to buy a replacement mini.

    I have already told my wife that for a variety of reasons, that Tivo's days may be numbered. We had to get a Roku box to get the NHL package. But she is still old school - she still talks about calling Comcast to add one thing or another, but I would say the future is all in streaming, and we should be cutting back Comcast to the bare minimum.
     
  18. videobruce

    videobruce OTA is still alive

    516
    18
    Nov 30, 2012
    Buffalo NY
    Well, add me to the list. A92 w/ a 10 second loop of death. Led shows orange for 2 or 3 seconds, then nothing after a extended power off (overnight).
    Called TiVo and was told since this is just over 6 years old, the 5 year replacement doesn't stand. IOW's I'm SOOL. $130 paperweight. :mad:
     

Share This Page

spam firewall

Advertisements