TiVo Menu Problem

Discussion in 'TiVo Help Center' started by spatt, Oct 4, 2011.

  1. spatt

    spatt New Member

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    Oct 4, 2011
    I just got a TiVo Premiere and had it connected to my internet, but then got a new internet provider and router. For the past couple of days, I haven't had to switch it to the new router, but today I went from the SD display to the HD display and it's telling me that I'm no longer connected to the internet.

    I go to the TiVo menu to go to Settings to reset everything. However, when I go to the main menu and select Settings, all it does is bring me back to the main menu. And this happens when I select anything in the menu.

    Does that make sense? Any help would be much appreciated.
     
  2. jrtroo

    jrtroo Chill- its just TV

    5,093
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    Feb 4, 2008
    Chicagoland
    did you try a reboot of the TiVo?
     
  3. spatt

    spatt New Member

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    Oct 4, 2011
    Yeah. No change.
     
  4. wtkflhn

    wtkflhn Member

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    May 12, 2006
    Metairie, La
    Is the router password the same on the new router as it was the old router? And if there's no password on the new router after there was one on the old router, did you update this in TIVO?

    Don H.
     
  5. spatt

    spatt New Member

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    Oct 4, 2011
    The new password is different than the old one.
     
  6. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    11,706
    926
    Apr 6, 2000
    SF Bay Area
    Press :thumbsdown::up: Pause Pause to switch back from the HD menu.
     
  7. spatt

    spatt New Member

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    Oct 4, 2011
    Oh, thank you so much!
     

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