TiVo Login with Special Characters

Discussion in 'TiVo Coffee House - TiVo Discussion' started by tiv0_Shoop, Dec 6, 2018.

  1. tiv0_Shoop

    tiv0_Shoop New Member

    Jan 31, 2018


    It was brought to my attention through our Facebook Group (TiVo.Innovate) that some users have experienced issues when logging into TiVo.com, online.tivo.com or TiVo mobile apps if they have a special character in their email address; e.g. name+company@yourdomain.com. If the user had special characters in their email address they would not be able to log in rendering access impossible.

    I'm happy to report that we have resolved the issue. The update made yesterday now allows any of the following characters to be used before the "@domain.xx" to be used in the email address- abcdefg.hijklmnopqrstuvwxyz!#$%&'*/=?^_+-`{|}~0123456789

    Feel free to join our Facebook Innovation Group: TiVo.Innovate
    CloudAtlas, oscarfish and aristoBrat like this.

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