Tivo "lifetime" membership is a blatant lie

Discussion in 'TiVo Help Center' started by todwest, Jul 5, 2011.

  1. scandia101

    scandia101 Just the facts ma'am

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    When you buy a lifetime subscription (it's not a membership of any kind) on a Tivo and later give up your rights to that Tivo, the lifetime subscription goes with the box. Whoever bought that Tivo bought the lifetime subscription with it. If they had it transferred under the grandfather clause, they were well within their rights to do so.



    They have always been two separate companies, Directv never owned Tivo.

    ...and allow you to transfer service from a tivo that you don't even own? Exactly how is that the right thing?
     
  2. Chris Gerhard

    Chris Gerhard Well-Known Member

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    I paid for a lifetime subscription in 2000 and knew it wasn't for my lifetime but for the lifetime of the unit, it was preposterous to believe otherwise. The DirecTV lifetime attached to the account made sense because that required monthly payments to maintain the account, a motivation to structure the lifetime in that manner. A lifetime subscription of however many decades I live with no revenue ever again associated with the account, only expenses for TiVo to provide service, for a $200 payment would have been some stupid deal for a company to offer and TiVo never offered that deal.
     
  3. unitron

    unitron Well-Known Member

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    I'm pretty sure he did his one-time grandfathered transfer from his stand alone S1 to his first DirecTV TiVo, which apparently changed it from an "attached to the machine" lifetime to an "attached to the DTV account" lifetime, which evaporated when he discontinued his DTV account, and apparently the "serial number" he gave TiVo was either off of his DTV TiVo, or off of the box for his S1 SA from which he had already "one-time transferred".

    The moral of the story:

    Read all of the fine print on everything, and then go online to the forums and search to see in what kind of interpretations of the fine print the various companies have been indulging.
     
  4. todwest

    todwest New Member

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    I have a better moral: discontinue all your subscription services and read a book.
     
  5. Jonathan_S

    Jonathan_S Well-Known Member

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    The problem with that box was that its old enough it only had support for mpeg2, not mpeg4.

    To offset the increased bandwidth of adding a large number of HD channels DirecTV switched over to mpeg4. (Spending a lot of money replacing peoples existing HD DirecTV boxes and taking channels that had been mpeg2 and converting them to mpeg4).
    So by the time DirecTV had most of their HD channels the HD 10-250 could only see a handful of them. :(
     
  6. todwest

    todwest New Member

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    I was told by the Tivo sales person at the time that lifetime meant lifetime. Now, I'm being told something else.

    Screw the fine print. It's all weasel-words designed to pillage the bank accounts of the American worker.

    And screw Tivo. I never would have bought the damn service if I knew that the membership was attached to the stupid box. What's the point of a lifetime membership if you're going to need to upgrade every few years? That ain't lifetime, in fact it's nowhere near lifetime.
     
  7. todwest

    todwest New Member

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    Thanks for the info.

    I'm going to look into building a PC-based DVR with WMC. It'll be a lot cheaper than paying through the nose for Tivo machine and a new lifetime-that-isn't-really-lifetime subscription.
     
  8. stevel

    stevel Dumb Blond TCF Club

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    Sorry - I was using a client that didn't show me the OP and I thought you were the OP.
     
  9. Beryl

    Beryl Well-Known Member TCF Club

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    No problem. Could happen to anyone.
     
  10. WhiskeyTango

    WhiskeyTango New Member

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    The point of Lifetime is that you don't have to upgrade every few years and it's cheaper in the long run versus paying month to month. Again, it's a subscription to a service. No company could ever survive by providing you service for the rest of your natural days for a small one time payment.
     
  11. SpiritualPoet

    SpiritualPoet Member

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    TiVo never owned DirecTV and DirecTV never owned TiVo!!!!

    There was a working partnership or perhaps a "joint venture".

    TiVo has always been its own company. Thank goodness it didn't pair up with Replay because it lost its shirt when enabling commercial deletions and faced a series of expensive court cases that ate away all its financial ability to stay in business.
     
  12. steve614

    steve614 what ru lookin at?

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    Even if the OP hadn't used his one time lifetime transfer, TiVo would still deny him the transfer because he no longer has the S1.
    The TSN went with the S1 when the OP sold it/gave it away. When the OP recently gave TiVo the TSN they probably saw that it was on someone else's account.
    If TiVo saw it on another account, they would know the OP no longer has possession of the box and render the TSN "no longer valid" for the OP.

    I think the OP is still unclear on one thing...(IIRC) Lifetime NEVER applied to a person, it only applied to the hardware, which was later clarified to mean specific hardware. Hence why Tivo allowed one time transfers to customers who bought lifetime before the clarification.
     
  13. Resist

    Resist Well-Known Member

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    I understand the frustration of the OP, but at the same time people need to read the fine print and not rely solely on what a sales person tells them. If it's not in writing, it's not legal.

    However, lifetime is the lifetime of the box and doesn't matter who owns it. And a lifetime is only good as long the company stays in business. So then in that sense, then yes the lifetime service is a blatant lie if Tivo goes under.
     
  14. unitron

    unitron Well-Known Member

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    Or the owner lives in the UK, whichever comes first.
     
  15. unitron

    unitron Well-Known Member

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    Apparently the OP used his one-time to transfer to his DirecTV TiVo, although he may not have realised at the time that the transfer was a one-time deal, since he was under the misapprehension that it was lifetime of the subscriber, so whoever got his S1 SA either had to use it as a manual only (if it's old enough for the January grandfather clause it's old enough for the October one), or subscribe, or use it for parts, or put it on the end of the chain not already attached to the boat.:)
     
  16. scandia101

    scandia101 Just the facts ma'am

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    It's NOT a membership, it's a subscription to a service. Those are very different things. The fact that you somehow think it's a membership is likely part of your problem in understanding that is nothing more than paid service on a piece of hardware.

    And thank you, this new low in entitlement has been amusing me all day.
     
  17. scandia101

    scandia101 Just the facts ma'am

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    It wasn't transferred if he was still paying D*tv $4.99/mo like he says he was.
     
  18. Stuxnet

    Stuxnet Alien Infidel

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    Methinks that's shoe leather you're tasting.
     
  19. unitron

    unitron Well-Known Member

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    Apparently my eyes must have glazed over when they got to the specific part where he first said he was paying a DVR fee to DirecTV each month:eek:

    So whoever got his S1 SA got transferrable lifetime, and apparently they transferred it.

    I wonder if, when TiVo decided to solve the lifetime confusion problem with the grandfather clause, they bothered to send out letters of explanation to the lifetime customers who would be affected, or if they just left them to find out or not all on their own.
     
  20. Arcady

    Arcady Stargate Fan

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    In the olden days of the DirecTV TiVo, you would normally pay $4.99 for monthly DVR service on the box. You also paid $4.99 for each receiver on the account, including the DirecTV TiVo boxes. So a normal person would pay $4.99 for the first receiver, and $4.99 + $4.99 ($9.98) for each additional box, if it was a DVR. If he only had the one DirecTV TiVo and was being charged $4.99, then the lifetime service could not have been active on his DTV account. If he had more than one receiver, and the only charge for the second box was $4.99, then he was getting lifetime on the DTV account. The nice thing about lifetime on a DTV account was that you could have as many DirecTV TiVo units connected as you wanted, and they would cost the same as standard (non-DVR) receivers.

    As the posters above stated, if you transferred the lifetime from the standalone S1 TiVo to your DTV account, then it died when you closed that account. Also, if you ever made any changes to your DTV account, it is possible that the lifetime service was inadvertently turned off by DTV. This used to happen all of the time, and most DTV CSR's didn't even know what lifetime DVR service was, so it was often a challenge to make them turn it back on. If you never did transfer the lifetime service from the S1 TiVo to the DTV account, then it went away with the S1 when you got rid of it.

    Never ass-u-me.
     

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