TiVo is only now getting that the seriesId confusion is a data ingestion problem

Discussion in 'Season Pass Alerts' started by sinanju, Apr 4, 2017.

  1. justen_m

    justen_m Cheesehead TCF Club

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    This happened for one of Gordon Ramey's shows on Fox too. Master Chef or Hell's Kitchen. I can't recall which. Had to nuke the old 1P and create a new one. Same time frame, as I was hit by the Once Upon a Time thing at the same time -- Rovi switch over. Think the current mess is related? It's quite a bit distant temporally.
     
  2. lpwcomp

    lpwcomp Well-Known Member

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    What has "temporarily" got to do with it? These problems are not conversion "hiccups". The Rovi program data creation process is crap.
     
  3. mattack

    mattack Well-Known Member

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    ..looking for "Comedy Central Programming" instead of "The Daily Show", looking for "To Be Announced" at unexpected times (like prime time), etc...
     
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  4. plamumba

    plamumba Member

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    I don't know how long I am going to put up with Tivo's incompetence. Every change I see from them just breaks things, makes things worse. Tonight my 2 Tivos just skipped recording programs on the todo list with the "not in guide" explanation, though the programs show in the guide. I can't imagine what these people are thinking, or that they bother thinking at all, or are even capable of thinking. I don't need this kind of lousy service at $15 a machine each month. Just awful. This particular failing is relatively new for me and makes the things essentially useless.
     
  5. Dago Red

    Dago Red Active Member TCF Club

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    Saw the same series id issue with Showtime's "Inside the NFL" this past season. Needed to set up three or four different OnePasses to get all the episodes. The season and episode numbers were all messed up also.
     
  6. sinanju

    sinanju Active Member

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    So, I just got my call from TiVo and I'm told that Engineering has a solution to the seriesId issue and the fix is rolling out within the next 72 hours.

    I'm not holding my breath.
     
  7. lpwcomp

    lpwcomp Well-Known Member

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    I'm thinking more like 10 days as it will be delivered by the Easter Bunny.
     
  8. Mikeguy

    Mikeguy Well-Known Member

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    Please don't let it be, eliminating seriesId.
     
  9. lpwcomp

    lpwcomp Well-Known Member

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    You're thinking too small. The people, such as myself, who were getting "To be announced" for everything were non-voluntary beta testers of the new s/w. :eek:
     
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  10. slowbiscuit

    slowbiscuit FUBAR

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    What bothers me is that you'd think their employees would be eating their own dog food and would notice these issues and report/fix them. But I think they were outsourced so much that the developers are completely isolated from the daily usage of the product.

    BTW Colony season finale on USA got screwed tonight, wasn't set to record but I noticed it in time. I've been lucky, this was maybe the second or third time it's happened for my 1Ps.
     
  11. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    The problem is that the TiVo developers have as much power to do anything about it as a dog does to change his food.

    That's odd. My existing 1P picked it up with no problem. The TDL entry has the same seriesId as previous episodes.
     
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  12. slowbiscuit

    slowbiscuit FUBAR

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    Yeah it's weird, was in my ToDo earlier this week but dropped off somehow (not cancelled by me).

    Kinda spooky but not the first time I've seen this. Yet another reason to have to watch the ToDo like a hawk every day, sadly.

    I also have a NASCAR ARWL that clearly shows that both races this weekend match the WL (Xfinity on Sat. and Monster Energy on Sun.) but only the Sat. race was scheduled to record. OADs look fine and both show as new, so I dunno why the Sun. race was not scheduled. Had to do it manually.
     
  13. sinanju

    sinanju Active Member

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    As of right now, 6:50pm eastern on 4/8, either the fix isn't in or it isn't working. In the newly corrected guide data, The Expanse on SyFy on 4/12 has the seriesId problem.
     
  14. Rob Helmerichs

    Rob Helmerichs I am Groot! TCF Club

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    Not for me...both episodes are scheduled to record on the same 1P.
     
  15. sinanju

    sinanju Active Member

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    EDIT:

    Ok... I take that back too. I forgot that I still had two sets of season passes.

    Having said that, kmttg is seeing the good guide data, but the TiVo itself isn't showing it. Clearly some updating still needs to take place. So, I'll just shut up for a while and see what happens.

    Apologies.
     
    Last edited: Apr 8, 2017
  16. sinanju

    sinanju Active Member

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    So, I gave up waiting and just reset the program info and to do list and things seem to be good now. The guide is good and the original season passes are pickup up 4/12 and 4/19 airings of Magicians and Expanse.

    I suppose we'll see how long it lasts.
     
  17. aaronwt

    aaronwt UHD Addict

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    And it think that is the issue. The problems are not consistent among boxes. In my use I have rarely had any 1P issues. The few I've had, they did not affect all the TiVos I had had a 1P for. I only know of two instances that affected the multiple TiVos I had set up for the same One Passes.

    I'm also not constantly looking at my To Do list. I just sit down to watch the weekly recordings of my shows, and they are there. So there could have been issues prior to the recording, but those issues are sorted out by the time the recording is suppose to happen. I don't know if that is the case or not. But I'm not about to constantly check my To Do List.

    Sent from my Nexus 7 using Tapatalk
     
    Last edited: Apr 9, 2017
  18. slowbiscuit

    slowbiscuit FUBAR

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    Heh if I had all of your boxes I wouldn't be checking the TDLs on all of them either.
     
  19. jasonander

    jasonander Member

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    This bug is also affecting RuPaul's Drag Race on VH1 on 4/21 - new episodes aren't getting picked up by the existing OnePass, and I'm prompted to create a new OnePass if I try to record those episodes. Why do we have to keep on doing TiVo's job for them?
     
  20. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    Because the new TiVo wants to continue using the same untrained monkeys that Rovi had creating their program information.
     

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