Tivo IOS app - cannot stream

Discussion in 'TiVo Help Center' started by jfharrison, Jul 5, 2020.

  1. jfharrison

    jfharrison Member

    101
    1
    Dec 30, 2006
    I rarely stream. It was working last year. They put up a new app and now it does not allow me to set up streaming. I have reset my Premier, I've reset my Streaming box, I've reset my mobile devices. I've done a packet trace, the mobile device talks to the DVR. I get a screen full of recorded programs. But I cannot watch any.

    When I start the setup it tells me I have to agree to the User Agreement. Fine. Everyone wants users to agree.

    If anyone knows, please tell me WHERE the user agreement checkbox is located. It's not anywhere I can find. Maybe it is omitted from the new app?

    The only option I have is to click on the link to the legal agreement. I checked around on that page and find NO CHECKBOX.

    Am I missing something in plain sight?
     
  2. jfharrison

    jfharrison Member

    101
    1
    Dec 30, 2006
    Answering my own question. I never did find the checkbox but my problem apparently had to do with my wifi being on a different network than the tivo. I will have to look into that more carefully, probably a Bonjour issue. Oddly I don't have any other bonjour issues with being on a different network. So if I want to stream in my house I have to use an old wifi router on the same network as the tivo. I wonder if this is hardcoded into the app. I did a packet trace on bonjour and nothing jumped out at me when comparing between wifi networks.
     

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