TiVo iOS App 4.x doesn't allow downloads of pyTivo pull/uploads???

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I used to be able to download using my iphone TiVo iOS app any personal/home videos and movies that I had pulled/uploaded to my Bolt and Roamio. However, recently, I see that when I select a video on the DVR My Shows, the "My Recording" section will appear on the iphone at top of screen, but then is quickly covered up/disappears, and I'm unable to Watch the movie. This is only for movies that I have pulled from pyTivo into my Bolt or Roamio. Other movies and TV shows that were recorded directly by the DVRs can be watched and downloaded without problem.

Has anyone seen this problem? Very frustrating to say the least, either it's a bug or intentional to keep user from viewing movies! Either way, it's bad. I am guessing this may have started on the TiVo iOS app version 4.x but not certain. Same movies can be downloaded from Bolt or Roamio to my Kindle Fire DX (Tivo app android? v 3.2.5-1053089) without issue. I've opened a support case with Tivo and will post reply here.

 

I dont understand TiVo corporate logic, why they make it so hard to use their product. I wont upgrade my Kindle Fire v 3.25 Tivo app which still supports downloads of my pytivo shows.