TiVo introducing “product purchase” feature with Amazon

Discussion in 'TiVo Coffee House - TiVo Discussion' started by mtchamp, Jul 21, 2008.

  1. Jul 22, 2008 #61 of 197
    RoyK

    RoyK New Member

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    Perhaps that is true - that it was a glitch. This, on the other hand, is a deliberate. Right?
     
  2. Jul 22, 2008 #62 of 197
    ZeoTiVo

    ZeoTiVo I can't explain

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    that is the correct place to go. Without effective advertising then the money dries up for all those people and the business folk tell the advertisers to find more effective places for advertising dollars. Thus you either have to pay a lot more to see a show or the show is not there to record no matter the DVR and its ability to skip commercials
     
  3. Jul 22, 2008 #63 of 197
    ZeoTiVo

    ZeoTiVo I can't explain

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    Do not know yet,
    I will say that certainly effective advertising would be to make sure we all see it and can not somehow skip it.
     
  4. Jul 22, 2008 #64 of 197
    bmgoodman

    bmgoodman Member

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    To me:

    Acceptable would be a "Press thumbs up to purchase" during

    (1) a commercial break,
    (2) an infomercial,
    (3) a talk show where the item is directly related to the topic or guest,
    (4) at the end of a program, added to the menu to "Keep Recording/Delete Recording" as a choice that says "To purchase any of the products featured on this program, select here",
    (5) during a reality show like Survivor or Amazing Race.

    To clarify number (3), if an actor is on Leno discussing the new director's cut of his movie on DVD, that's OK. If he tosses out a random, "I'd like a Pepsi, Jay", that's over the line (to me).

    To clarify number (4), I do NOT want to see separate choices for every product cluttering up the end of the show. I'd accept a single line item that could then have sub-menus.

    Unacceptable would be any interruption during scripted programming at any time except for the very end. I would NOT accept the "Press Thumbs Up" during FF, REW, PAUSE, Skip-to-tick, or Instant Replay.

    This is clearly coming regardless of whether we like it, but I do feel like Tivo's latest attempts at becoming profitable have been at our expense. I'm willing to bend a bit, but I'm hoping they don't push me past my breaking point.

    Tivo: TV your way!
     
  5. Jul 22, 2008 #65 of 197
    kemajor

    kemajor Member

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    To me the answer is simple. Go to 100% a la carte programming and change them to pay channels like HBO. I would pay to support 100% advertising free programming as long as it is only for the channels I *want*. In other words the complete elimination of television advertising. :up:

    Even better, eliminate "channels" altogether and just go to a pay for content viewed model with the choice of free with ads or pay to receive the content with no ads. You just choose what you want to watch and if you want it "free" (with ad's) or to pay to receive it without ad's. Wouldn't matter if it was produced by HBO, ABC, Playboy Channel, or Joe Blows Garage Network.

    - Kelly
     
  6. Jul 22, 2008 #66 of 197
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    Let me be clear: We have NO intention to interrupt shows with product purchase.

    Edit: After consultation with my co-workers, took out the "big" and "red" because it's a bit rude.
     
  7. Jul 22, 2008 #67 of 197
    kas25

    kas25 Member

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    Move on complainers. Nothing left to see here.
     
  8. Jul 22, 2008 #68 of 197
    Curtis

    Curtis New Member

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    The purchase can be postponed. The advertisement however...
     
  9. Jul 22, 2008 #69 of 197
    RoyK

    RoyK New Member

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    You can be a bit more clear since different folks may define "interrupt" in different ways. Do you intend to display ANY prompt, icon, or sound over programming?
     
  10. Jul 22, 2008 #70 of 197
    Globular

    Globular No time to hack

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    Stephen,

    I didn't see any exclamation marks in your message, so clearly it can't be true.

    :)
     
  11. Jul 22, 2008 #71 of 197
    ZeoTiVo

    ZeoTiVo I can't explain

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    smaller players would drop quickly and the cost would get high very quickly. even at 1.99 a show that would be 20 shows versus my cable bill of 40$. I for one like advertising footing the bulk of the bill for my TV viewing habit
     
  12. Jul 22, 2008 #72 of 197
    rodalpho

    rodalpho New Member

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    Thanks Stephen.

    Moving along now...
     
  13. Jul 22, 2008 #73 of 197
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    With that out of the way, here's what you'll see with the new feature launching today.

    * For Burn Notice, Oprah's Book Club, and a few other shows, at the conclusion of the show you'll see a message in the delete dialog box allowing you to purchase related products. (These are similar to existing messages in the delete dialog box.) More shows will come in the future.
    * In the future, we'll create a showcase for upcoming talk shows allowing you to purchase related products.
    * In the future, we'll create a showcase about newly released books, DVDs and CDs.

    The second and third items you'll see next week, and if they're well received we'll evaluating continuing with them.

    I'm very excited about this new feature -- it's long been high on my wishlist of things that I want when I watch TV, and I'm glad we've released this new feature for our customers.

    Any questions, please let me know!

    Best regards,
    Stephen

    P.S. Globular, here's a few for you: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    EDIT: grammar
    EDIT 2: Make it clearer about the Showcase launch.
     
  14. Jul 22, 2008 #74 of 197
    kas25

    kas25 Member

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    I assume all purchases via Amazon are via mail, not for download in the case of music? Thanks for the info.
     
  15. Jul 22, 2008 #75 of 197
    kemajor

    kemajor Member

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    Small players dropping quickly would be a great benefit. They would be gone today if we weren't forced into "channel package" deals.

    It would also provide a real incentive for the creation of quality programming.

    I'm willing to pay for quality, ad free, a la carte programming.

    I'd pay just for the satisfaction of seeing some of the crap channels in my packages go away, even though I'm not forced to watch them, I am paying for them now. I'd rather pay for them to be gone. If there is a market for "The Corn Channel" then let it be self sufficient either through advertising or customers who specifically choose to pay for their programming.

    OK, off my soapbox and back to the real world now...

    - Kelly
     
  16. Jul 22, 2008 #76 of 197
    MickeS

    MickeS Well-Known Member

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    I agree 100%.

    If anyone looks at the content out there... they'd see that the "smaller players" fill their time with mostly recycled crap and infomercials. Virtually all channels eventually end up running the same shows, because there is simply not enough material to fill niche channels. But thanks to the "all or nothing" system these channels that hardly anyone really wants still can keep going.

    A la carte would hurt the channels, but it would not impact the viewers. IMO. :)
     
  17. Jul 22, 2008 #77 of 197
    CuriousMark

    CuriousMark Forum Denizen

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    I am hoping you can put downloads in a queue and then later when you get to a PC and browse to Amazon you will get a notice they are in your queue and asked if you would like to download them. That would be sweet.
     
  18. Jul 22, 2008 #78 of 197
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    Roy, I know you have your suspicions, but please give us the benefit of the doubt. We don't intend to do anything rude or disruptive and I believe our track record so far supports that position.

    This is honestly a great feature and we want our customers to love it. You're watching Grey's Anatomy and at the end have an opportunity to get, say, the most recent season of DVDs or soundtrack at a great price from a leading e-tailer. It is in our best interest and our customers' best interest to make this compelling, not annoying.

    Best regards,
    Stephen

    (Edit: Changed "customer's" to "customers'" (since we have more than one).
     
  19. Jul 22, 2008 #79 of 197
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

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    Yes, via mail. For now, we're offering physical books, CDs and DVDs via product purchase -- no downloads.

    Best,
    Stephen
     
  20. Jul 22, 2008 #80 of 197
    ZeoTiVo

    ZeoTiVo I can't explain

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    That is excellent news and the way you wrote it makes it a very compelling new feature. :up:
    If the press release had been this clear then the thread would have started witha very different tone.

    I think TiVoStephen should start writing the press releases for TiVo inc. :D
     

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