TiVo inserting short advert before playing a recording

Discussion in 'TiVo Coffee House - TiVo Discussion' started by andyf, Sep 19, 2019.

  1. Adam C.

    Adam C. Active Member

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    I just tried blacklisting mm1.tivoservice.com using the parental controls in my router settings. After a restart the guide ads are still there. Roamio OTA (TE4)
     
  2. Charles R

    Charles R Active Member

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    Don't know and anything is possible. A (quick) Google search doesn't find any references beyond our current obsession. Recordings, guide data and AutoSkip work which is pretty much all I care about at this point.

    Also remember once restarted you can remove the blacklist and it gets hit right away. So based on how the code is written some things (dependent on it) might still work or not work. Like the guide ads don't start appearing once it's successful if it initially failed. Something else might begin to work ...
     
  3. Charles R

    Charles R Active Member

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    Since multiple people have had success I'd verify it was actually blocked. And since the topic is off topic for this thread I'm out.
     
  4. osu1991

    osu1991 Well-Known Member

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    It removed the guide ads from mine after restart but guide icons were also removed. I removed the block and the ads and icons immediately returned.
     
  5. Fofer

    Fofer Bo55man69

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    Apparently if you wait a bit the channel icons eventually return, even while the ads are gone.
     
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  6. aaronwt

    aaronwt UHD Addict

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    What are the arrows? I have never seen them. I get an ad that starts instantly. Then if you hit the channel up for skip, I get a black screen for one second with the pause symbol in the upper right corner.
     
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  7. Narkul

    Narkul Active Member

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    I think maybe the arrows are a placeholder while the ad buffers before loading. Maybe your internet speed is high enough that the placeholder doesn't show.
     
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  8. Chuck_IV

    Chuck_IV Active Member

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    I think you are right. didn't realize they only show when you view a recording for the first time.

    Parental controls or site blocking via the router didn't work for me with the guide ads. Plus doing this for the pre-roll ads was blocking playback on one of my tivos too. So that is why I eventually went with Pi-Hole. It seems to block things differently than your router/parental controls

    It is basically a background image that is visible before the ad starts. Since it is blocking the ads, you see the background image for a second or so before it goes into the recording(first time only it seems).
     
    Last edited: Nov 26, 2019
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  9. Charles R

    Charles R Active Member

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    Just as a point of reference (for anyone reading along) pi-hole doesn't block data per se. Rather it doesn't return (via DNS) the domain's address so the domain is never reached/contacted. Unlike a typical firewall where the data would be dropped once received if it meets certain criteria...
     
  10. Fofer

    Fofer Bo55man69

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    I wasn’t seeing the TiVo+ ad in the channel guide in my TiVo Mini. Then, for the first time on this device, I actually selected TiVo+ from the main menu, just to check out its performance. That was a mistake. It went to a black screen for about 15 seconds. Just a black screen. I thought the TiVo Mini had crashed. :-/

    Then, finally, the TiVo+ welcome screen appeared, and it’s asking me to “Exit” or “Accept” the Privacy Policy and Terms of Use. But the remote control doesn’t work at all, I can’t move the selection or click to Accept. I have tried every button on my remote, which is the TiVo keyboard remote, connected by RF, which otherwise has worked fine for me years. All I can do is hit the TiVo button to go back to the main screen. What a joke. Did TiVo even test this?

    To add insult to injury, *NOW* I see the annoying AF ad for TiVo+ in my guide, for channels I can’t even access, because the TiVo Mini won’t allow me to click to “Accept.”

    I’ve been on a rollercoaster with TiVo since their very first model. I’ve had very many TiVos and have been one of their most loyal cheerleaders since the beginning. But now, I have completely lost all faith in their ability to deliver a customer-friendly experience. All things considered, YouTube TV is looking better and better. I doubt I’ll ever buy another piece TiVo hardware again. What a sad end for a once-innovative company.

    Now to find the appropriate TiVo+ thread to troubleshoot this in.... (sigh)
     
  11. Adam C.

    Adam C. Active Member

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    Is there any way to get Pi-hole working on a Windows machine? That's all I have available. From what I see on their site it looks like you need to have a Unix-based system.
     
  12. Charles R

    Charles R Active Member

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    Not without installing VirtualBox on the Windows machine and running Ubuntu inside of it. :) I'd probably recommend picking up a Raspberry Pi (since the latest model is much more powerful). I use an ODROID XU4 (more powerful than the Pi and still well under $100) running Ubuntu 18.04 with Pi-hole, Plex Media Server, MySQL Server (for Kodi), file server, print server and backups. Both will run headless (without issue) and only take an hour or so to install/configure. The new Pi (kit - power supply, SD card, case, etc) will hit you around $80.

    If nothing else they are great little boxes to throw on your network and you'll probably find quite a few uses for it. They draw next to zero power and run endlessly...
     
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  13. Beryl

    Beryl Well-Known Member TCF Club

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    Thanks to TMC, the pre-roll ads should disappear. I invested in 3 lifetime TiVo boxes and don’t plan to sell them right now. Pity we can’t opt-out of all ads but I’m happy to see TiVo will comply on these.
    Is there a specific thread for this? I’d prefer the magic words that work for TiVo to remove the ads but I’m willing to make minor modifications on my devices.
     
  14. aaronwt

    aaronwt UHD Addict

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    I do have the Gigabit INternet tier on FiOS.
     
  15. blackngold75

    blackngold75 Active Member

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    Do the channel icons return even with the block still in place? Any idea how long that takes?
     
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  16. CurtisG

    CurtisG Member

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    I just added a block for mm1.tivoservice.com and the pre-roll ads are gone and everything else seems to be working fine!
     
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  17. Dmbsw61380

    Dmbsw61380 New Member

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    I don't know why I feel compelled to post this here. Maybe it is because I figure the person who receives the email, will only read the first sentence and then send me a former, re-created response.

    However this is the complaint that I just sent Tivo:

    I find the sluggish (and not even in HD) ad placed before each one of DVR programs to be completely unacceptable. I was already frustrated with a few smaller issues with the service, but this is much different.

    I was always interested in Tivo because I was convinced that Tivo set itself apart by providing a better service. However, it wasn't until the introduction of "skip" that it made enough since for me to pay a high premium for the service.

    It is a HORRIBLE idea to take one of your main selling points (that customers hate watching commercials) and actually insert more of what they hate, into the product. While, yes, I can skip the ad, the skipping of the initial ad is not seamless like the "skip" during a normal commercial in a DVR'd program.

    This change ensures that every program I watch starts sluggishly.

    It ensures that everytime I start a DVR'd program, I am reminded of how much this decision to insert these ads infuriates me.

    I had hoped that when Tivo was bought out, it wouldn't cause things like this. But it has been downhill ever since. It is beyond hypocritical and outright theivery to take the tag line you have been selling TiVo's with: "you can skip commercials" and now actually be the one who is inserting EXTRA commercials into your product.

    This is a joke.

    It has been common sense in tech for many years now, that companies make money by EITHER:

    - Inserting ads into their product (games, videos, etc)

    OR

    - Charging a premium to customers who would rather pay, than see their experience flooded with ads.

    It has always been the poorly run, greedy, bound to fail entities who try and collect from their customers on both of those ends.

    I am sure you were planning on receiving backlash and were willing to accept the criticism that this decision was bound to generate.

    I would bet you have calculated that you'll lose a few customers, but that it will be fine in the long run. Screw em.

    Well, you may be surprised how many people may say "screw Tivo".

    I for one am not willing to pay $400 for a product, with a $150 reoccurring yearly fee, just to have ads shoved down my throat, when most other tech, will allow me to avoid this kind of thing for a minimal fee.

    Tivo will let me skip commercials with the push of a button. While a traditional DVR will make me take 10 seconds to fast forward through that same commercial. If you are banking on people continuing to be willing for fork over $300-400 for that small difference, when this is the amount of respect you are going to show them, you might be surprised.

    It may shock you, how a tiny little change like this will motivate people to leave Tivo. Its a matter of disrespect. You are ruining a platform that we felt had a certain amount of loyalty to the customer. We trusted the company to innovate, not roll us back.

    You are losing a Tivo customer here, FOR SURE.
     
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  18. Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    Bravo, @Dmbsw61380. My family is enjoying automatic commercial skip with Channels DVR, as we transition smoothly away from our aging Roamio (the last great TiVo series ever made).

    To avoid the pre-roll and Guide ads I suggest you switch your TiVo to TE3 if you can, and then join us on the TiVo Alternatives thread before your next annual renewal comes around.
     
  19. Tony_T

    Tony_T Well-Known Member

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    Does TiVo no longer allow an opt-out of the pre-roll ads?
     
  20. Fofer

    Fofer Bo55man69

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    They do.

    Switching back to TE3 for this alone seems foolhardy to me, but then again I’m one of the folks who appreciates quite a few things about TE4, and wouldn’t want to submit myself again to the ancient UI of TE3 and that outdated experience, let alone losing all of my current recordings. I’d opt out first and if that’s eventually not possible, I’d block the ads, and if that’s eventually not possible, I will ditch TiVo completely.
     
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