Does anyone understand exactly how the process works of when and how the ads get attached to our recordings? For example, are they being physically written to our hard drive or is some call being made to get the ad at the moment that we push play? Also does anyone understand what they are having to do with the cleanup process to remove the ads once they opt-out someone? For example, do they have to manually go into each recording that has an ad attached to it and delete it? Or is it just some type of setting that no longer performs the operation of getting and displaying the ad? Answers to the above might help explain why we still see ads when we thought they had been turned off for us.