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Discussion in 'TiVo Coffee House - TiVo Discussion' started by andyf, Sep 19, 2019.
Ah, that explains why I've never seen ads. My router blocks "all ads" via a Layer3 rule
I just started getting the ads this weekend and opened a support ticket on their website which hopefully will work in letting me opt out. If not, I’ll give customer service a call.
Adding another confirmation that blocking these (I used Xfinity’s XFi parental controls) works. Get the gray arrow screen for a second, then a black screen for a second, then my show starts.
Thanks, just blocked those and my Bolt now just goes straight to the video, no arrows or black screen.
Now to go do that on my parents, as the ads came back on theirs.
Wait?! SO you can record CW shows and play them back with the ability to skip/scan past the commercials? Because when I tried out a bunch of streaming services last year, the one thing they had in common was no way to bypass the commercials with the CW shows. If they can be bypassed now I might consider looking at Youtube TV again.
Although I thought I read about another price increase for Youtube TV today?
Now that we've figured out what domains to block to block the ads,I wonder how long before TiVo does something to try and circumvent our blocking. You know they're gonna happen.
I’ve read reports that blocking those domains made other parts of the TiVo software not work. As I haven’t gotten the pre-roll ads yet, I can’t experiment.
Like what? I haven’t seen any detrimental effects yet.
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I've not seen any detrimental effects yet. My Bolt seems to be running much better now. It was getting the flaky the last 3-4 days.
Can you describe what sites you blocked. I have Xfinity and would like to be prepared when the ads show up.
The image I quoted in my reply listed the sites to block.
My Bolt started getting the preroll ads a couple weeks ago. I have just been hitting the skip button before it even plays the ad until last night.
I let the Bolt play one just to see what they were sending me. It was some ad for health insurance in spanish. Tivo cannot even get its own targeted ads right. Our household does not speak spanish, all the spanish channels are turned off and obviously the language selections on the Bolt are set for English. Yet they send spanish language ads. Funny to think some insurance company is being scammed into paying for advertising targeted at me that literally lands on deaf ears.
Tivo really is headed for the great dumpster fire in the sky. They have lost all capability to execute much of anything.
Last night the Tivo pre pre-ad screen hung on every recording and was not able to play anything - not even the ads. System had to be rebooted. I sent a support request to Tivo with the caveat that I would no longer be recommending Tivo unless they remove these ads. I have been a Tivo user since series 2. This goes against the whole reason for Tivo.
I have not had any, nor has my wife and kids notified me of any ill effects since blocking the 5 domains search.spotxchange.com, cdn.segment.com, api.segment.com, prod.adgwy.tivo.com, and adgwy.tivo.com with Pi-hole. If you have an example, I can try and replicate but since implementing Friday, I have not noticed any issues with either TiVo services or streaming apps (Netflix, Plex, etc).
E-mail support was useless. Phone support says it’ll be 2-3 days which seems to be in line with what others were told.
I messaged customer support and had to ask three times in order for them to admit I can opt out of the pre-roll ads. They made it sound like at first that it was not an option, until I mentioned the Tivo Community Forum said otherwise.
I’m trying to find the posts (perhaps it was a tweet?) but I distinctly remember the conversation a few weeks back. It’s possible they were blocking other domains, or TiVo changed something since then, or maybe there was something else wrong with their TiVo. Sorry I’m not able to shed more light, but if it’s working for you now, that’s all that matters, and hopefully it stays that way.
Please elaborate on HOW you asked for the pre-roll ads to be removed and what you had to go through to accomplish that. I tried yesterday and was told "not possible"
“That is not true, there are numerous reports on TiVoCommunity and Twitter confirming it is possible. Please escalate my call to your supervisor.”