TiVo inserting short advert before playing a recording

Discussion in 'TiVo Coffee House - TiVo Discussion' started by andyf, Sep 19, 2019.

  1. Sep 20, 2019 #101 of 2500
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

    52,376
    6,561
    Apr 17, 2000
    Nevada

    Advertisements

    Well this is garbage! Seriously I don't care if I can skip it or not this is a deal killer for me. Right now it seems to only affect Hydra so I'm insulated, but I'm sure the comment above that said they were looking for TE3 testers is an indication we won't be immune for long.
     
  2. Sep 20, 2019 #102 of 2500
    yesno

    yesno Active Member

    225
    41
    Jun 27, 2003
    Arizona
    If TE3 gets this DVR pre-roll video ads TE3 needs to get auto-skip.
     
    tlc, tim1724, apsarkis and 4 others like this.
  3. Sep 20, 2019 #103 of 2500
    arglebargle2

    arglebargle2 Member

    30
    35
    Mar 22, 2019
    Dammit! I just got home from work, checked out one of my recordings and sure enough got an ad. Actually not even an ad, the spinning blue circle follow by a 'see something say something' psa.

    I'm a new customer, signed up a few months ago. Never was a beta tester. Cable only Bolt Vox 1TB lifetime sub.

    Adding in, it looks like its not on all my shows. A few of them had no ads, and then there was an ad for a plumber and another had an ad for a home builder. Also, you know you are in a tivo ad and not the program because you can't pause the ad.

    I'm really regretting switching to tivo now.
     
    Last edited: Sep 20, 2019
    naranja, V7Goose and Noelmel like this.
  4. Sep 20, 2019 #104 of 2500
    WVZR1

    WVZR1 Active Member

    787
    121
    Jul 30, 2008
    The WV...
    If you can verify the 'pre-roll ad' I was told this AM that a phone call should be sufficient to have it 'disabled/removed'. It might be interesting to maybe confirm your software version now and if after a phone call what it is then. Of course come back and mention what transpired in the phone call!!

    Can you 'SKIP' as mentioned in the post with the 'TWEET' response to get past them? See post# 67
     
    Last edited: Sep 20, 2019
    Noelmel likes this.
  5. Sep 20, 2019 #105 of 2500
    KevTech

    KevTech Active Member

    420
    214
    Apr 15, 2014
    Seattle

    Advertisements

    I guess now we have to determine if this affects TE4 only or TE3 as well.
     
  6. Sep 20, 2019 #106 of 2500
    ufo4sale

    ufo4sale Well-Known Member

    5,410
    206
    Apr 21, 2001
    Somerset NJ...
    Can you blame the TiVo guy for making a living.:)
     
    aaronwt and WVZR1 like this.
  7. Sep 20, 2019 #107 of 2500
    JerryB01

    JerryB01 Member TCF Club

    55
    19
    Feb 15, 2015
    Northern NJ
    According to their forum, SiliconDust plans to release a new 6 tuner CableCard device and DRM recording capability before the end of the year. Their 3 tuner CableCard device is still supported but no longer in production because a company that manufactured one of the chips used in the 3 tuner device got acquired and the new owner ceased production of that chip. Of course, SiliconDust is notorious for missing deadlines so who knows if they'll actually meet their end-of-year prediction.
     
    tim1724 likes this.
  8. Sep 20, 2019 #108 of 2500
    arglebargle2

    arglebargle2 Member

    30
    35
    Mar 22, 2019
    My software version is 21.9.2.v4-USC-11-849.

    And I edited my post above to add the tidbit about knowing is a different kind of ad because you can't pause it. As soon as the tivo reached my recording i could pause right away.
     
    Noelmel likes this.
  9. Sep 20, 2019 #109 of 2500
    NorthAlabama

    NorthAlabama tabasco rules

    11,329
    3,007
    Apr 19, 2012
    sweet home, al
    after charging premium prices to allow me to avoid this very same irritation? yep, you bet. ;)
     
    apsarkis, huristm and OrangeCrush like this.
  10. Sep 20, 2019 #110 of 2500
    Joe3

    Joe3 Active Member

    720
    203
    Dec 12, 2006
    Boston MA
    No! We need to get organized. If this **** is true. We need to get smart. We need to protest.

    This is how I propose to do it. Those of us who are sitting on old TiVo's in the closet, start sending them to TiVo without a return address or better yet, fake one. But hit it few times with a hammer and rendered it totally unrepairable. Then as Tivo **** spreads and if these ads spread to all TiVo consumers, start, sending our oldest TiVo models to TiVo and render it unrepairable as well. And if TiVo still cannot hear us, start canceling, send them your TiVo and render it unrepairable after stripping it of course and move to the best alternative. Start making use of our TiVos gathering dust in basements and closets. Put them to good use!

    Com'on, man let's threaten to do this and do it if TiVo gives us no choice.
    Con'on who's in
     
  11. Sep 20, 2019 #111 of 2500
    arglebargle2

    arglebargle2 Member

    30
    35
    Mar 22, 2019
    I just got off the phone with technical support. He said there is no way to turn off that feature. If I dont want to see the ad I can press skip.

    After I got a bit more heated than I would have liked, he did say they are working on a setting to turn it off. I don't know if he said that because I was being umm a bit stern in my tone.

    He also said they are getting a lot of calls about it.

    @krkaufman I posted my version above. I don't know how to tell TE3 from 4 but I assume it was 4 because it was new equipment and I didnt downgrade.
     
  12. Sep 20, 2019 #112 of 2500
    dslunceford

    dslunceford Well-Known Member

    6,578
    323
    Oct 19, 2000
    No. VA/D.C.
    ....and I just moved everything over to Hydra a few weeks back, moving to a new Bolt and Mini Vox purchased just Sunday. Oof.

    Here's the thing. If it actually worked unobtrusively, and the tradeoff was autoskipping three 3+minute blocks of commercials in return for a 15 second at the beginning of a show, then maybe. BUT, that's not the device/experience and trade off that anyone made when purchasing existing products.
     
  13. Sep 20, 2019 #113 of 2500
    krkaufman

    krkaufman TDL shepherd

    15,920
    2,959
    Nov 25, 2003
    Yeah, I deleted my question once I saw your reply. You’re running Hydra/TE4/21.*, the “New TiVo Experience.”
     
    Noelmel likes this.
  14. Sep 20, 2019 #114 of 2500
    Charles R

    Charles R Well-Known Member

    627
    283
    Nov 9, 2000
    USA
    What do you consider the "best alternative"? Wondering if it would in fact be better... if not I'll certainly not punish myself by using it. :)
     
    chiguy50 likes this.
  15. Sep 20, 2019 #115 of 2500
    WVZR1

    WVZR1 Active Member

    787
    121
    Jul 30, 2008
    The WV...
    In my CHAT I was TOLD that there certainly is/was - I'm not going to post my CHAT (I DO HAVE) but for sure I was told to unbox, connect and activate. If the ads appeared 'CALL AND WE'LL REMOVE THAT FEATURE'. They told you many calls and after everyone else has 'grabbed' the info and 'editorialized' it I believe they'll need to address it to the multitudes!!

    Mine is remaining in the 'wrap' until they've addressed it.
     
    Last edited: Sep 20, 2019
    Noelmel likes this.
  16. Sep 20, 2019 #116 of 2500
    JackMcC

    JackMcC Active Member

    102
    38
    Aug 11, 2019
    Next, they'll be having you fill out surveys monthly for the priviledge of avoiding ads.

    Sent from my SM-G960U using Tapatalk
     
  17. Sep 20, 2019 #117 of 2500
    arglebargle2

    arglebargle2 Member

    30
    35
    Mar 22, 2019
    Maybe the guy I talked to didn't know about that? He put me on hold for a while to look into it and came back with the answer. But the answer was definitive (or so it seemed.) I asked about extending my return period so I could send it all back and he said he cant deal with that I'd need to call customer service, he is just technical support.

    I'm not sure what to do now.
     
    Noelmel likes this.
  18. Sep 20, 2019 #118 of 2500
    WVZR1

    WVZR1 Active Member

    787
    121
    Jul 30, 2008
    The WV...
    I'd think it interesting that since you've got it use and maybe mention your thoughts. I've never used TE4/21.* so I can't tell what to expect. Is it in fact a simple 'SKIP' to get to the 'DVR EVENT'! maybe express your displeasure in a CHAT where you'll be asked for the DVR ID etc, you'll be able to save the CHAT and that I'd say documents your displeasure. In a CHAT ENTRY I'd add the DVR ID, 21.* info etc.

    How great a nuisance is it? You've Bolt and a couple mini, no mini just Bolt or what other TiVo hardware. Service provider & zip code? Were ads for 'locals'?
     
  19. Sep 20, 2019 #119 of 2500
    Joe3

    Joe3 Active Member

    720
    203
    Dec 12, 2006
    Boston MA
    No maybe, the Court will lean over the bench and say to TiVo, now let me get this straight. You want to take away bought ads that sponsors the show and replace it with your ads so you can keep all the money. Let's do this before I throw your ass out of my Court. You have to pay those sponsors for the skip.
     
  20. Sep 20, 2019 #120 of 2500
    Sobeer

    Sobeer New Member

    5
    9
    Jan 17, 2019
    Called Tivo technical support 877-367-8486, they told me that they would disable the ads. But it could take up to 72 hours to be complete. I told them that I pay for Tivo to be able to skip ads and should not have ads before my recordings. They also stated that I could can skip there ads, and I said that is completely unacceptable. Support was very polite and apologetic and told me that they will fix it.
     
    Beryl, lardieb, tim1724 and 6 others like this.

Share This Page

spam firewall

Advertisements