TiVo inserting short advert before playing a recording

Discussion in 'TiVo Coffee House - TiVo Discussion' started by andyf, Sep 19, 2019.

  1. Dec 1, 2020 #2501 of 2517
    jff6791

    jff6791 Member

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    So which domain(s) need to be blocked at router to remove pre-roll and guide ads? Is it just one or multiple?
     
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  2. Dec 1, 2020 #2502 of 2517
    Schmye Bubbula

    Schmye Bubbula Member

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    Is my old OTA Roamio supposed to get these adverts? Haven't been here in a while, and haven't read this thread, but what brought me here is that I just now got an email notification about jff6791's immediately preceding post, and noticed the "TiVo inserting short advert," but I've never seen an ad. If Roamios are indeed afflicted, then it must be because of my AdGuard DNS IP addresses I put in my router. That would be an answer to the above question about what to block, too. (I noticed that it now causes this board to put up a nag screen every page load to please turn-off my ad blocker.)

    AdGuard DNS - block ads, tracking, and phishing
    94.140.14.14
    94.140.15.15
     
  3. Dec 1, 2020 #2503 of 2517
    hapster85

    hapster85 Well-Known Member

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    prod.adgwy.tivo.com is what I have blocked. My Linksys router does this on a per device basis, so I added for both my Roamio and the Mini.

    ETA: That blocks the pre-roll ads. I forget the address to block the guide ads. I stopped blocking those as it also blocks channel icons, and I like having those.
     
    Last edited: Dec 1, 2020
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  4. Dec 1, 2020 #2504 of 2517
    Tony_T

    Tony_T Well-Known Member

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    Why block? Just call/chat TiVo and opt-out of the pre-roll ads
     
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  5. Dec 2, 2020 #2505 of 2517
    jff6791

    jff6791 Member

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    Because some have reported the requests don't always stick for whatever reason and need to be repeated. The domain block should be one and done - unless they move it of course.
     
  6. Dec 2, 2020 #2506 of 2517
    pfiagra

    pfiagra Well-Known Member

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    That seems to be only early on when the ads first were rolled out. Since that initial time, I’ve not seen any messages posted where the ads have returned when someone has opted out.

    My own experience is that I’ve not had any ads since opting out back in March and all it took was a two minute chat session with a TiVo rep.
     
  7. Dec 2, 2020 #2507 of 2517
    hapster85

    hapster85 Well-Known Member

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    Didn't take any longer to add the block to my router. Hadn't thought about it in months until someone requested the address. [/shrug]
     
  8. Dec 2, 2020 #2508 of 2517
    Tony_T

    Tony_T Well-Known Member

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    Better to opt-out then.
     
  9. Dec 3, 2020 #2509 of 2517
    aaronwt

    aaronwt UHD Addict

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    I only just realized I have not see any ads in a long time. I remember having to contact them in the past, multiple times, to remove the ads. But I can't even remember the last time I contacted TiVo. Just like I can't remember the last time I saw a pre roll ad.

    Sent from my Tab A 10.1
     
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  10. Dec 3, 2020 #2510 of 2517
    gerigman

    gerigman New Member

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    My pre roll ads did come back recently after an update. I had to call Tivo on November 21 to get them to remove the pre roll ads again.
     
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  11. Dec 9, 2020 #2511 of 2517
    TKnight206

    TKnight206 Active Member

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    If everyone who is annoyed by these ads calls up and requests to be removed every single time they reappear, hopefully they'd get it through their heads that this was a very bad idea.
     
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  12. Dec 9, 2020 #2512 of 2517
    Tony_T

    Tony_T Well-Known Member

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    Appeared once a long time ago, 2 minute chat to opt-out, haven't appeared since.

    …now if there were only a way to get rid of the Guide Ads (w/o also losing the channel icons)
     
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  13. Dec 9, 2020 #2513 of 2517
    mlsnyc

    mlsnyc Well-Known Member TCF Club

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    I keep seeing this. And yes, it's as easy as getting a support chat going and making the opt-out request to get it to stop.

    However, just to make sure people's expectations are properly set, I should point out that after the request is made, it's another 2-3 business days before the ads actually go away. And in the 3 times I've had to do this (twice for my Bolt, once for my Roamio), it did take the full 3 business days for the ads to stop showing. In one of those cases, I made the request on a Thursday night, and I kept seeing the ads until Tuesday evening. Maybe others have seen it take effect more immediately, but I have not.
     
  14. Dec 9, 2020 #2514 of 2517
    TKnight206

    TKnight206 Active Member

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    Don't stand for the guide ads. It wasn't there when you started paying for your subscription. Complain over the phone. Let them know you aren't okay with this.
     
  15. tim_m

    tim_m Active Member

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    *knock on wood* Mine have never come back since i emailed them when i first got them very early this year.
     
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  16. Jan 1, 2021 #2516 of 2517
    njweb

    njweb Member

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    Aug 23, 2015
    Thanks!
    So, just to confirm, if I upgrade my Roamio to TE4 and just block the above URL / domain at the router level (I have a Netgear Orbi - see attached photo of the setting I am changing to try to block ads), this will prevent 'pre-roll ads'?


    2021-01-01 - Tivo Ad domain block.png
     
  17. Jan 2, 2021 #2517 of 2517
    Chuck_IV

    Chuck_IV Active Member

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    Since I rolled back my TiVo’s, I haven’t paid attention to this, but wasn’t there a way to block a site(mm1.TiVo.com or something like that) when rebooting the TiVo, which would block both the ads and icons, but as soon as you unblocked it, the icons would come back but not the ads?

    Did they get wise to this?


    Sent from my iPhone using Tapatalk
     

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