TiVo inserting short advert before playing a recording

Discussion in 'TiVo Coffee House - TiVo Discussion' started by andyf, Sep 19, 2019.

  1. ManeJon

    ManeJon Active Member

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    Apr 14, 2018
    Mine were removed in about 12 hours - see how long it lasts
     
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  2. supasta

    supasta Active Member

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    May 6, 2006
    Colorado
    Has anyone running PiHole had TiVo remove the ads? It would be interesting to see the PiHole query logs before and after.

    EDIT: Well, I hope I'll be able to find out, first-hand. I just sent an email to TiVo support. In the last two days the TiVo has been displaying an "Unable to Play" message that is not clearable. Fortunately, the TiVo clears the message after a few minutes, but the TiVo is frozen during that time. The last time it caused the TiVo to flash the screen for 5 minutes, constantly.

    This is ridiculous.
     
    Last edited: Apr 27, 2020
  3. holysin

    holysin New Member

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    Mar 15, 2002
    Despite setting my TiVo to only output in one resolution skipping prerolls is causing what seems to be handshaking issues between my bolt OTA and my older Denon x4000 receiver (or the projector) which requires me to hard boot (unplug) the receiver in order to get video back after skipping the ads annoyingly often. My TiVo may have also rebooted a time or two also but thankfully the pre-rolls are not causing it to routinely lock up. I have emailed TiVo customer service asking to be opted out of the pre-roll advertisements after hours on a monday and we will see what happens...
     
    Last edited: Apr 28, 2020
  4. Thunderclap

    Thunderclap Member

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    Nov 28, 2005
    Chicago area
    I’ve seen four links in the Pihole query log, not sure what accesses the adverts specifically. I’ve blacklisted the two I think are the culprits and will report back after some tests.
     
  5. holysin

    holysin New Member

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    Mar 15, 2002
    In case anyone is keeping track of the timing 7 hours after sending my email I heard back that my request was processed and it could take 72 hours to take effect. Maybe 8 hours later I have not received an advertisement in the last several shows I've watched however on system information my "opt status" is still listed as "opt neutral". Either way I am optimistically happy.
     
  6. Thunderclap

    Thunderclap Member

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    Nov 28, 2005
    Chicago area
    So far, after blacklisting pixel.tivo.com and prod.adgwy.tivo.com, I haven’t seen any ads. Loading a show seems to be slightly faster too. If this changes I’ll report back.
     
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  7. supasta

    supasta Active Member

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    May 6, 2006
    Colorado
    Emailed yesterday. No response as of this writing.
     
  8. Fofer

    Fofer Bo55man69

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    AFAIK this has nothing to do with the pre-roll ads.
     
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  9. tim_m

    tim_m Active Member

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    Mar 8, 2017
    Give it time. I was having the ads for a week or so before it started routinely locking it up.
     
  10. cwoody222

    cwoody222 Well-Known Member

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    Nov 13, 1999
    Buffalo, NY
    Had my 2nd reboot during a preroll Sunday night. Chatted online to opt-out Monday morning. By Tuesday morning, prerolls were removed from my Roamio.

    To my surprise, I don't even get the "arrow screen" any more. Shows start playing immediately - very snappy.

    Let's hope my opt-out status remains in place.

    I only started receiving actual ads a few weeks ago, but had been seeing the arrow screen for months. Even when I started to get ads, I still got just the arrow screen more often than not. My A93 Mini has never seen an arrow screen nor ad.
     
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  11. tim_m

    tim_m Active Member

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    Mine started out like that. At first it was just the arrow and the ads were hit went miss. In the last week or so they were on everything and that's when the reboots started.
     
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  12. David Platt

    David Platt Mouse Master TCF Club

    11,049
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    Dec 13, 2001
    Portland, OR
    Sigh. I emailed to get my pre-roll ads removed a couple of days ago. They are-- but now my guide data is borked. One of my local networks is listed as no data available, and my ABC is showing up as my NBC channel. The timing sure is suspect.
     
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  13. DouglasPHill

    DouglasPHill Well-Known Member

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    Feb 10, 2005
    St Louis, MO
    I don't know that I've had any problems from these ads but I don't understand why Tivo doesn't remove this "feature" until it is much more bug free.
    I guess the population of Tivo users is the beta test group.
     
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  14. May 1, 2020 #2334 of 2454
    Tony_T

    Tony_T Well-Known Member

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    Wow, TiVo now running Netflix Ads in the Guide.
    Before we had TiVo+”Ads” (in quotes, as they were sudo Ads as they did have free content on these channels), but now they are plain Advertisements.
     
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  15. May 4, 2020 #2335 of 2454
    dwsutton

    dwsutton Franklinlock

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    Jan 19, 2008
    Franklin, TN
    Just sad. Been a TiVo user since series 1. Now the technology that is designed to skip advertising as well as record shows is now ADDING ads that have to be skipped. Am I the only one pissed and shocked that this would be the direction TIVO corporate thinks we should accept ? I shouldn't have to "opt out" or contact customer service to prevent pre roll advertising. Here's how I will respond - when my series 5 craps out I will contact my old friends at TIVO and tell them they can stick their service where the sun don't shine. My Comcast X1 service is almost as good and with the availability of streaming having a dedicated storage box isn't that critical - someone should let TIVO know IMO.
     
  16. May 4, 2020 #2336 of 2454
    Tony_T

    Tony_T Well-Known Member

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    At least we can opt-out of the pre-roll Ads. Can’t with the Guide Ads.
     
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  17. May 4, 2020 #2337 of 2454
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    I never accepted the TiVo+ ToS. Right now I have no in-guide ads but I have two TiVo+ "ads" on each page of the guide. This could change at any time.
     
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  18. May 4, 2020 #2338 of 2454
    Tony_T

    Tony_T Well-Known Member

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    I never accepted the TOS either, but I have the Guide Ads.
    Even Netflix Ads now. What’s next? Progressive and Geico Ads?
     
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  19. May 4, 2020 #2339 of 2454
    DouglasPHill

    DouglasPHill Well-Known Member

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    St Louis, MO
    Interesting, over the weekend I sent them a support email mentioning that using 1/6th or more of my guide grid for ads was unacceptable.
    Just got a response, said they were going to get rid of the pre roll ads (I did not mention pre roll ads I was writing about guide ads)
    Now the help desk person's response makes a little bit of sense.
     
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  20. May 5, 2020 #2340 of 2454
    manhole

    manhole Member

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    Apr 14, 2005
    Did it read like they are going to get rid of preroll ads in general, or just your account?
     

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