TiVo inserting short advert before playing a recording

Discussion in 'TiVo Coffee House - TiVo Discussion' started by andyf, Sep 19, 2019.

  1. Fofer

    Fofer Bo55man69

    92,818
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    The fact that they can’t even get the pre-roll to play stably on the platforms they infect it with, is probably the most pathetic part of all. Causing a reboot?

    How singularly, utterly pathetic.
     
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  2. Noelmel

    Noelmel Active Member

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    Nov 6, 2014
    Cincinnati, OH
    For everyone getting them now on Roamio did the end of your version change. I know most of us have 21.9.7.v3 but after that I have 840-6-840 I’ve seen earlier in the thread and in others reporting the end of the version having letters


    Sent from my iPhone using Tapatalk
     
  3. DeltaOne

    DeltaOne Mount Airy, MD

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    I recently received the pre-roll ads on my Roamio, running 21.9.7.v3. The rest of the number "840-6-840" identifies your hardware, it has nothing to do with the software version number.
     
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  4. Noelmel

    Noelmel Active Member

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    Nov 6, 2014
    Cincinnati, OH
    Ok gotcha thanks!


    Sent from my iPhone using Tapatalk
     
  5. Rob Helmerichs

    Rob Helmerichs I am Groot! TCF Club

    53,563
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    Oct 17, 2000
    Minneapolis
    The ads just started on my Roamio (I've had the grey arrow screen for several days)...
     
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  6. cwoody222

    cwoody222 Well-Known Member

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    Buffalo, NY
    Are you having problems with the actual ads or just the arrow screen?

    I’m only seeing the arrows, no ads yet, but my Roamio handles it fine.
     
    Last edited: Mar 31, 2020
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  7. ElJay

    ElJay Active Member

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    Apr 6, 2005
    My Bolt spontaneously reboots every few days as it tries to play these preroll ads.
     
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  8. Fofer

    Fofer Bo55man69

    92,818
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    No one is minding the store. TiVo is rudderless.

    What a sad end.
     
  9. mattyro7878

    mattyro7878 Well-Known Member

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    Southern CT
    I was just seeing the arrow. I have seen 5 pre rolls with 2 causing a restart. I just put on Better Call Saul and no arrow no nothing. I guess for a while at least I am done with pre rolls.
     
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  10. modnar

    modnar Active Member

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    Oct 15, 2000
    Arkansas, USA
    I just got preroll ads tonight on my Romario. I’ll definitely be calling TiVo to get these disabled. 19+ years as a customer, and it’s sad I have to do this.
     
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  11. DeltaOne

    DeltaOne Mount Airy, MD

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    Sep 29, 2013
    I called in Sunday morning to opt out of the pre-roll ads. I noticed they were gone on Monday afternoon.

    I've seen reports of the pre-roll ads coming back after a TiVo OS update and/or replacing the hard disk. I kind of understand them coming back after a hard disk replacement. I'll be upset if they come back after a TiVo OS update.
     
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  12. cwoody222

    cwoody222 Well-Known Member

    11,862
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    Nov 13, 1999
    Buffalo, NY
    Has anyone successfully blocked the ads using a firewall or blocking addresses some other way?

    My BF has had the arrow screen on his Bolt for months but has never seen an an and he runs a fairly complex server/router/firewall setup.

    He installed a similar setup at my house just before I started getting the arrow screen so I’m wondering if he somehow found the magic formula to avoid the ads?
     
  13. PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    Philly suburbs
    If you search on here I think some folks had luck with a raspberry pi blocker but I can't recall if that caused other issues too.
     
  14. bellbm

    bellbm Member

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    Dec 16, 2003
    Chicago
    just started getting the ads on my Roamio OTA, was getting the arrow last week, thought something was going bad with my unit, then the ads started yesterday. I don't mind the ad so much (can easily skip), but the minor delay in starting a recording is really annoying. Did a chat session to have them disabled, let's see if that happens.
     
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  15. zyzzx

    zyzzx Go Bucks! TCF Club

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    Jan 22, 2002
    Severna...
    For the past week, my Roamio has been showing the arrow without ads so far. The delay is extremely annoying, even without the ads.
     
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  16. zyzzx

    zyzzx Go Bucks! TCF Club

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    Jan 22, 2002
    Severna...
    I asked for the preroll ads to be disabled via chat. The chat took about 5 mins.
     
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  17. Apr 1, 2020 #2157 of 2454
    Charles R

    Charles R Well-Known Member

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    Nov 9, 2000
    USA
    I just got hit with the arrow/ads on my Roamio. I blocked (via Pi-hole) mm1.tivoservice.com and it appears to block both (along with the guide ads). The moment I unblocked mm1.tivoservice.com it was hit and the arrow/ads were back (the guide ads at times stay away for several days). If TiVo can't reach mm1.tivoservice.com it retries every 10 seconds... endlessly.

    If I block just this domain prod.adgwy.tivo.com I get the arrow/no ads. Might want to block pixel.tivo.com as well... it get hits right after it attempts to retrieve the ad (prod.adgwy.tivo.com).
     
    Last edited: Apr 1, 2020
  18. Apr 1, 2020 #2158 of 2454
    Jed1

    Jed1 Well-Known Member

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    Jun 18, 2013
    Frackville, PA.
    My base Roamios are now getting the gray arrow and black screen before the recordings start. Noticed the gray arrow before the start of my NCIS recording. Recording of Love it or List it just had a black screen. Didn't see any ads.
     
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  19. Apr 1, 2020 #2159 of 2454
    hapster85

    hapster85 Well-Known Member

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    Seeing them on my Roamio OTA as of today. Definitely were not there yesterday.
     
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  20. Apr 1, 2020 #2160 of 2454
    tommiet

    tommiet Active Member

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    Oct 28, 2005
    I also have had 2 cases in the last week where the ads failed to start when selecting a DVR event and it hung my BOLT. Unplug to reboot was the only fix.
    POS....
     
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