A couple days ago, I started having trouble transferring files from our nearly 2 year old TiVo HD XL. When I went to the unit itself, it didn't show any picture or play sounds when I hit buttons on the remote, but it did flash a light when I hit a button on the remote. I restarted it, but it soon was in the same state. Last evening I started a Kickstart 54 SMART scan. The first tests all passed, but the offline test, which was expected to take 333 minutes is at 865 minutes and still running. Clearly there is a problem, but before I send it to Weaknees, I'd like to have an idea of what the hopes are to fix it. If it is a drive failure, I would probably attempt the fix myself. I have a lifetime TiVo contract, so I want to get this unit working, not replace it. What I'm looking for are intelligent guesses as to what is failing. I plan to try to open the unit. Are there ways I can troubleshoot the issue? I'd feel better if I had gotten a failure code on the SMART test rather than just having it run endlessly.