TiVo HD stops responding to remote

Discussion in 'TiVo Help Center' started by bk0nsumer, Sep 27, 2007.

  1. bk0nsumer

    bk0nsumer Bart

    1
    0
    Sep 27, 2007
    Washington
    Just got one, and on day 3 or so, it stopped responding to remote commands. I seee the box orange light blinks on when I press a key on the remote, but there is no visible response from the box. This has happened several times now, about once or twice per day. When I cold reboot the box, when it comes back I can't view live tv for a while, as it has the "acquiring channels" screen with the swirly icon. When I first got it, I had some trouble activating my cable card. I'm wondering if it's related.

    At this point I'm considering if I should replace the TiVo, the cable card, or both. Anyone have a related experience or comments?

    Thanks.
     
  2. gastrof

    gastrof Hubcaps r in fashion

    7,486
    2
    Oct 31, 2003
    Potato and pen.
    Phone TiVo and tell them this.

    They'll likely replace the box.

    Sadly, you'll need to do another card install when the replacement gets there.
     

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