Advertisements Last night I called TiVo Technical Support about this issue. The rep seemed quite certain this problem was caused by having cable cards - and he "proved it to me" by having me look at the stats on my cards. Here are is his questions and my answers. Below that are the other answers you wanted to know. A) Who is your cable provider. COX - Pensacola, FL B) Signal Strength on Cable Card 1 75 C) Current Tuning Status Tuned: Success D) Test Channels - is there any lag tuning the channel 1 or 2 seconds E) Change the channel up or down - does it break up in the first few seconds after tuning to the channel? just a little F) Signal Strength on Cable Card 2 75 G) Current Tuning Status Tuned: Success H) Test Channels - is there any lag tuning the channel yes I) Change the channel up or down - does it break up in the first few seconds after tuning to the channel? some freeze completely At this point he told me it was not a TiVo problem - it was my cable company. I need to call them and have the cards replace. I'm not sure if I buy this or if it would be a good idea to swap cards. When we are watching a show or live tv and it freezes - it will not play anything else until we restart the unit. Furthermore, on at least 1 occasion the unit was recording 2 shows in high def at the same time, so I left it alone. The next day I restarted the unit and both shows played fine in their entirety. This tells me that even though the unit froze whil playing both cards were working just fine tuning to and recording their respective stations. Is anyone else seeing these results from their cablecards? Here are the other answers.... 1> What are the first three digits of your TSN? (648 or 652) 652 2> Are you using HDMI or component video? component 3> What are your video settings (aspect correction mode, TV aspect ratio [there are three choices], video output format)? full, 4:3 classic, hybrid 4> How soon does the problem return after a restart? variable - several days usually 5> Are you restarting from the menu or by unplugging? menu 6> If youve ever been present to see the video switch from fluid to static, please include as many details as possible about what was going on. playing back my wife's soap opera - which is convenient because I can say don't touch that dial! Cheers and help!