Advertisements I've been thinking about picking up a refurbed unit for the family room, but some of these stories are a bit concerning. I had so many issues getting my first (new) Tivo HD working that I'm not sure I'm up for the hassle. But I do have one question... If I try to order the refurbed unit online, it will not let me select the service plan with the multi-service discount (i.e., $99 for one year instead of $129). Anyone know if you can order the refurbed unit over the phone so you can get the MS discount?