Tivo HD lifetime subscription transfer offer until Nov 8 - $199

Discussion in 'TiVo Series3 HDTV DVRs' started by Koan, Oct 11, 2007.

  1. azitnay

    azitnay Active Member

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    Washington,...

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    They didn't allow this back during the Series3 lifetime transfer, so I didn't even ask this time... For the Series3 transfer, I had success using the following form:

    https://www3.tivo.com/tivo-rewards/faq/showrc.do

    (if you're not already logged into tivo.com, you may have to login and then go back to that URL, as it incorrectly redirects you to the main rewards page after you login).

    The person you want to get your referral simply needs to fill your information into that form and submit it.

    Drew
     
  2. Nov 1, 2007 #382 of 503
    Carlton Bale

    Carlton Bale Member

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    Indianapolis...
    Thanks Drew. I was able to log-in to my rewards account and enter their Name and TSN to get my rewards points.
     
  3. Nov 1, 2007 #383 of 503
    TheGreenHornet

    TheGreenHornet Don

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    Oct 31, 2007
    Jeffersonvil...
    I took a look at my Tivo account. I activated my series 2 on 10/31/03. My Tivo has served me very well for the past four years! :)

    I want to upgrade my Tivo to go with my new plasma HDTV. Plus the duel tuner is a bonus feature that is not on the original series two. I am already on OTA with perfect reception with a lock on the signals of at least 90%.

    I checked my service number this morning and I am still not available for the current promotion transfer. I could try and call to see if they can make the transfer for the HD. I really want the Series 3 for the extra HD drive space over the new HD Tivo.

    What do you think my chances are on getting the transfer on the Series 3? I could play the no rebate card if they make an exception (which to me would be a fair compromise). A previous post mentioned that a customer tried and failed on getting the transfer on the series 3. I believe he stated that it is difficult to give Tivo more revenue by purchasing a more expensive box.
     
  4. Nov 1, 2007 #384 of 503
    azitnay

    azitnay Active Member

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    If the only reason you want a Series3 over a TiVo HD is the extra hard drive space, just get the TiVo HD and put the extra money into the new DVR expander to add space.

    However, since you didn't get lifetime until after the 10/1/2003 cutoff, I'm not sure why you're worrying about this at all... You're simply not eligible for this transfer.

    Drew
     
  5. Nov 1, 2007 #385 of 503
    orev

    orev Member

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    Nor would they allow you to do it with an S3. The offer is for the HD.
     
  6. Nov 1, 2007 #386 of 503
    timckelley

    timckelley run of the mill TCFer

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    Brushy...
    I still have a pre-10-1-03 lifetimed TiVo eliglible for the transfer, but as I've already got one lifetimed TiVoHD, I don't think I'm interested (for now) in getting another one. Maybe the offer will resurface again down the road at a time when I become more interested in it.
     
  7. Nov 1, 2007 #387 of 503
    orev

    orev Member

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    Feb 16, 2003
    Yeah, save that for the S4 lifetime transfer :)
     
  8. Nov 1, 2007 #388 of 503
    jimpmc

    jimpmc Active Member

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    I am interested in a TiVo HD and have a qualifying Series 2, but I am just not sure about whether the HD is going to work well with the cablecards, etc. In reading the terms, it appears that the transfer can be done until 12/8/07, as long as the box purchase is made by 11/8/07. It also sounds like the no-refund thing is talking about the service itself, not the box.

    So, can I purchase the HD box, set it up w/o service activation and check out how it works before committing to the transfer? Can the HD box be returned if purchased directly from TiVo?

    -J
     
  9. Nov 1, 2007 #389 of 503
    azitnay

    azitnay Active Member

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    Definitely... TiVos typically get about a week of free service before they require activation, so simply don't run Guided Setup until you're close to your CableCARD installation appointment (or you can even wait until after your CableCARD installation, since you have to rerun GS after they're installed anyway). Then, you'll have at least a few days to make sure everything works correctly before initiating the lifetime transfer. If you're not satisfied, you can return it.

    Drew
     
  10. Nov 1, 2007 #390 of 503
    dwynne

    dwynne New Member

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    Mar 11, 2002
    Not if they follow the terms and conditions:


    TiVo Service 30 day Money Back Guarantee does not apply to this offer. There are NO returns, refunds, or exchanges in connection with this offer except as otherwise permitted pursuant to the DVR's manufacturer warranty.


    So if you buy it direct to do the transfer then you own it, so they say.

    Of course they also say you have to buy it direct from Tivo but folks are reporting no problem getting a lifetime transfer from a box purchased elsewhere. A couple of folks claim to have gotten the transfer to a S3 box as well.

    To be honest, Tivo is doing this for the money and so I think they have the rules, but are willing to bend/break them if the net result is getting some money from you.

    Returning your Tivo because the cable cards did not work does not net them any money, so that may not fly. If I were worried out this issue then I would get one from a local store or online from some place with a liberal return policy. Then don't fire up the Tivo until just before you are ready for the cable card or cards (the new HD Tivo can use a single M card which Comcast is using now). Comcast's "official policy" is a tech is required to come out and install the card(s) for you, but in real life (just like Tivo) they will let you stop by and pick up what you need and install it yourself - no extra install fee no waiting for an appointment. At lease that is the case here. If you have any cablecard issues just return the box to where you got it. If it works, then call and get them to transfer the lifetime to your new box. I can't think they will tell you no. If they did, then don't activate - just return it and re-buy direct from Tivo (but I don't think this will happen).

    Dennis
     
  11. Nov 1, 2007 #391 of 503
    azitnay

    azitnay Active Member

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    Absolutely... There's no reason to buy direct from TiVo. Buy it elsewhere and save yourself $50 or more. I have yet to hear from anyone who's had their transfer flat-out refused due to not purchasing direct. Even those that were initially refused were able to call back and get it done.

    Drew
     
  12. Nov 2, 2007 #392 of 503
    Diddle

    Diddle New Member

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    Wow - I can't believe I just read all 14 pages of this. I thought I'd add my $0.02 since there may be someone else in the same boat.

    I've currently got a S2 box on lifetime (established just before the termination of the lifetime program). I'm not eligible for the current promotion but this scenario assumes there's another promotion in the summer, when I upgrade to the S3HD (or their next unit). I'm doing so because I'm going HD / digital in a new home theatre upgrade. I'll be selling the S2 (which I will have had for approx. 2 years at the time of sale) because I don't need two units and I won't have use for analog.

    The cost of my S2 was $230 + $199 lifetime for a total of $430. The average current eBay closing for a S2 80hr lifetime is $300 (the average current eBay closing without lifetime is $75 - which automatically makes my $199 investment worth $226).

    This gives me a few choices... (the $/mo price is the Total Cost of Ownership after that period).

    A) Buy a new Tivo ($399) with 1yr service ($179) and sell my S2 with lifetime (-$300).

    Initial layout: $278
    1st year: $0 ($23.17/mo)
    2nd year: $179 ($19.04/mo)
    3rd year: $179 ($17.67/mo)
    3 year total: $636

    (Note: Yes, I know a 3 year prepaid would be cheaper but when I was writing this, the site was in "maintenance" and I couldn't access the exact prices).

    B) Buy a new Tivo ($399), pay for a transfer ($199) and sell my S2 without lifetime (-$75).

    Initial layout: $523
    1st year: $0 ($43.58/mo)
    2nd year: $0 ($21.79/mo)
    3rd year: $0 ($14.52/mo)
    3 year total: $523

    C) Get a Motorola HD-PVR from my cable co. (Shaw) for $21/mo for 36mo ($756) and sell the S2 with lifetime (-$300).

    Initial Layout: $0 ($300 in pocket!)
    1st year: $252 (-$4.00/mo)
    2nd year: $252 ($8.50/mo)
    3rd year: $252 ($12.67/mo)
    3 year total: $756

    D) Get a Motorola HD-PVR from my cable co. (Shaw) for $698 and sell the S2 with lifetime (-$300).

    Initial Layout: $398
    1st year: $0 ($33.17/mo)
    2nd year: $0 ($16.58/mo)
    3rd year: $0 ($11.05/mo)
    3 year total: $398

    Who knows where things will be in 3 years, but as an example of my system, the Tivo is currently the newest component - almost everything else (apart from my DVD player) is at least 15 years old.

    Bottom line - if you want to stick with Tivo, transfer if you plan on keeping the next thing for more than 2 years. If you're going to sell within 2, just buy a service plan, which may be supercheap if you have your other unit around and get the MSD.

    For me, I may abandon Tivo for a Shaw PVR and pocket the difference. As much as I love Tivo, it may not be worthwhile.

    (Just for those who were curious, the TCO of my S2 when I plan to upgrade will be $17.88/mo.)
     
  13. Nov 2, 2007 #393 of 503
    macrho

    macrho Guest

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    Is anyone else having absolutely NO luck getting their lifetime transferred?
    I have called TiVo 3 times and each time they go through and put the codes in for transferring my service and each time my credit card is charged $179 and says one year pre-pay.

    Last time, I was at their level 2 support and the guy said he did everything correct, and that he'll note it in my file, call back in 60 days if it doesn't work and our techs can hard code it in -- seems suspect to me
     
  14. Nov 2, 2007 #394 of 503
    nyny523

    nyny523 Oy

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    Demand a supervisor - this is what I did. He got the job done in about 2 minutes....
     
  15. Nov 2, 2007 #395 of 503
    timckelley

    timckelley run of the mill TCFer

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    Brushy...
    If you activated just before termination of lifetime, then that should be $230 + $299 lifetime for a total of $529.
     
  16. Nov 2, 2007 #396 of 503
    Diddle

    Diddle New Member

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    Mar 1, 2006
    Tim, you're probably right - I didn't have my actual number in front of me. If it were $100 more it just means I got less return on my original investment and my monthly TCO is higher. I'm sure if I factored my original purchase into the the costs and did it over 5 years, the numbers would certainly change, but that still doesn't matter considering the fact I'll be going HD and the S2 isn't. :p ;)
     
  17. Nov 2, 2007 #397 of 503
    timckelley

    timckelley run of the mill TCFer

    31,665
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    Oct 15, 2002
    Brushy...
    I own two TiVos, both lifetimed at $299 each, and some people (including my sister) don't understand why I'd spend close to $600 (not including the cost of the machines themselves) on TV viewing tools.

    I guess she has a point, but my first TiVo was in the spring of 2003, so this expense is spread out over a lot of years so my annual expense is not that high.

    My other point is that in my pre-TiVo days, I was a regular customer of Blockbuster, and since then I've pretty much 100% eliminated that expense. There's just so many shows in my guide data worthy of watching, I no longer feel any need to rent shows. So my net cost was not really $600.

    Plus, getting to use the TiVo UI vs somebody else's UI has got to be worth something by itself.
     
  18. Nov 2, 2007 #398 of 503
    MapleLeaf

    MapleLeaf Member

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    Oct 12, 2007
    Redmond, WA
    I'm in the same boat. Despite the CSR insisting that the TivoHD would switch over to lifetime within 60 days, I managed to convince him to open a case for me and note my concerns in it along with a promise to honour the lifetime transfer should it not get processed correctly within 60 days. So I have a case number which I can reference should I need to call back in December.

    Despite all evidence to the contrary, maybe it really will switch over within 60 days even though I only got charged $179 and it only says "1-year pre-pay" on both the Overview and View Billing History pages, with no mention anywhere of the lifetime transfer. It just seems weird that they could botch this up for so many people.
     
  19. Nov 2, 2007 #399 of 503
    orev

    orev Member

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    Feb 16, 2003
    This is what my billing history shows for the transfer:

    HD Promo - Transfer Fee $199.00 $15.92 $214.92

    That's with tax and the total. So I would guess it might not be done correctly, but they definitely have the records for it, so if it does not convert automatically, they should be able to go back and change it.
     
  20. Nov 2, 2007 #400 of 503
    MapleLeaf

    MapleLeaf Member

    122
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    Oct 12, 2007
    Redmond, WA
    orev, it looks as if your transfer was processed correctly, since in your billing history, there is mention of the lifetime transfer. However, for me (and it appears many others), what I'm seeing on the View Billing History page (as of 11/02/07 at 2:30pm PDT) is as follows:

    Billed Oct 19, 2007 Service Only, 1 Year, Prepay $179.00 $0.00 $179.00
    Settled Oct 19, 2007 Charged to: <CC #> $179.00 $0.00 ($179.00)

    I've followed up with a CSR who swears this was processed correctly, but it does appear doubtful to me. The CSR opened a case for me and noted in it my concerns and the fact that they will honour the lifetime transfer should it not kick in within 60 days.
     

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