TiVo HD Closed Captions - problems

Discussion in 'TiVo Series3 HDTV DVRs' started by sonysony, Oct 19, 2006.

  1. abredt

    abredt West Valley TW L.A.

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    Nov 4, 2004

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    Can someone tell me how to do closed captioning?
    Does it have to be all-or-nothing, or can I just have some programs recorded with closed caption?

    Thanks, CB
     
  2. astrohip

    astrohip Well-Known Raconteur TCF Club

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    The closed captions are broadcast with the program. You don't control whether they get recorded or not. If a show is captioned (and most are), the captions will be recorded.

    What you can control is whether the captions are displayed. You can turn captions on or off at anytime, as often as you like. So if you want to watch captions on a show, turn 'em on. If you don't, turn 'em off.
     
  3. Palmdale-CA

    Palmdale-CA New Member

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    Jan 6, 2005
    Turning off the digital captions and leaving on the analog captions only did the trick for me. :up:
    Thanks everyone!!
     
  4. aslsigner

    aslsigner New Member

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    Nov 12, 2006
    We just bought a Tivo-HD with lifetime service using an antenna to get free digital HD. My wife is deaf and so we are dependent on Closed Captioning (CC). We have the television already set for CC and we’ve gone through Tivo’s setup screens that enable CC.

    Over the air programming has been pretty good with captioning digital content. However, after buying this new Tivo, CC has been intermittent on programs that normally have CC.

    We first noticed the CC problems watching Criminal Minds on Ion (formerly Pax). The OTA (over the air) antenna signal carries CC as we’ve been watching this show without Tivo for several months and CC worked just fine. Once we started watching our recorded programs, the Criminal Minds was no longer captioned. Figuring it was an anomaly, we waited until we could watch the program live using OTA antenna and alternate between Tivo. The direct antenna feed STILL has CC while the Tivo had nothing. We experienced this again tonight while watch “How I Met Your Mother”. The live antenna feed had CC while the Tivo recording did not. When I went through the “Info” while in Tivo, I scrolled down to the icon indicating Closed Captions. The title said “No Captions are available for this program” which is obviously not true since the feed that bypassed the Tivo and went straight into the TV worked just fine. I changed to each of the digital caption feeds (1 through 6) in Tivo to no avail.

    So I’m thinking this is an error in the Tivo programming? Maybe someone at Tivo has to flip some switch for the Tivo to “turn on” captioning recognition? I know that sounds silly but what else am I missing?

    PS. We’re watching Law & Order RIGHT NOW and the Tivo clearly says in the “Info” section that captions are available. The OTA version of the show is captioned. But the Tivo Live TV is showing NOTHING!!!
    Ahh……

    Thanks for any guidance.
     
  5. GISJason420

    GISJason420 Mappin' Specialist

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    Nice!! Please add the CW Station to the list!!!! Supernatural & Smallville caption streams constantly drop and fail on their station... I've been able to pinpoint it to their station as the one w/ the issue cuz it has never really quite worked right on there even thur 3 different providers, I've been having to use downloaded releases & subtitles from the internet instead of watching it off the TiVo :(

    I've tried getting CW's attention to this issue, they fixed it once before tho but now it's actin up again :(

    All this is via SD off my S2 DT Box, not HD, But for everyone else in this thread it certainly seems like a HD captioning issue!



    I'm in the same boat as you are! I've always ended up having to use the internet for my sources of best quality shows with good close-captioning support... But the downside is It usually is a week or so before the new captioning files for each show that just finished airing on stations is released as there are kind souls out there that actually take their time to make the captioning files perfectly timed with scene releases, lately it's been awful keeping up with shows off CW's station as they have the worst Captioning support I've ever seen from any station off the tube!

    I get what your saying about all of these download services like Netflix / Amazon / etc.. So many awesome new technologies have surfaced where I really want to be able to enjoy all of them if possible like off the 360 you can download full shows / episodes etc.. But it's pointless as they're not close captioned... Same for a ton of classes I want to take off M$'s webcasts and seminars but all pointless to purchase the course as no captioning support is available.... These companies are still trying to catch up or they just don't find it worthwhile to fix :(

    I think you will find the Scene is much more better with captioning support when it comes to their releases, they even strip out commercials and crap we don't need to waste our time watching as well!
     
  6. SpiritualPoet

    SpiritualPoet Member

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    A friend of mine works for the NCI (National Captioning Institute). In order to be a person who types closed captions, one uses a machine that is like a computerized typewriter. In fact, court reporters have to attend a court reporting school to do their job. The same functionality and shortcut keyboarding skills a court reporter utilizes is what it takes to do closed captioning. It's pitiful that many firms that hire closed captioners don't police them very well. Either due to carelessness or not knowing how words are spelled, quite often the captions are misspelled, with all sorts of bizarre characters in place. This even happens on some movies that are eventually made onto DVDs. Those who close caption are reading from a script when typing into the machine. They have to often shorten sentences or avoid some words or even complete phrases to make certain the main meaning of what is spoken appears on the screen when needed. Dialogue in programming often is at a much faster speed than all the text can appear unless edited.
     
  7. GISJason420

    GISJason420 Mappin' Specialist

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    Never really noticed that there were issues and errors in closed captions! Let alone on DVDs! But yeah I'm deaf so really can't tell when they're not sayin what the captioning is sayin.... Happen to know which DVD had a issue like that? I'd assume they're all like perfect.... Only issue is the format and technology bugs they've got to work out glitches and bugs from transmission of them across various of streams and whatever to get to the end user so certainly en-route they get broke up or scrambled but as for a DVD Shouldn't have that issue at all! Would you happen to have that friend's contact info? I'd like to inquiry him on how I can obtain copies of the transcript for each show after it's done airing so I can quickly convert to .srt format and enjoy the shows as soon as they're done airing instead of waiting a week or 2! :D If that's ok with him!
     
  8. astrohip

    astrohip Well-Known Raconteur TCF Club

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    Turn OFF all digital captions. Turn ON ANALOG captions. All of your caption problems should be solved.

    The problem seems to be caused by digital captions. Sometimes by themselves, sometimes when used at the same time as analog captions. So simply turning off digital captions always solves this problem.

    Any show that is captioned will have analog captions, so turning off digital will not cause you to miss any captions.
     
  9. aslsigner

    aslsigner New Member

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    Nov 12, 2006
    BRILLIANT!!! Gold star for the day! :up::up::up:
    My wife thinks I'm a genius... little does she know that I know how to post in a forum.

    Mods should make this post by astrohip a sticky somewhere...

    Thanks, astrohip.
     
  10. astrohip

    astrohip Well-Known Raconteur TCF Club

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    [modestly bowing]
    Thanks. As a 100% closed caption watcher, I share your wife's pain, and spent hours fiddling with the settings when I first upgraded to an HiDef Tivo, until I figured this out. It seems to always work.

    Now I'm on a mission to get the networks to "upgrade" the quality of their captions. I find ABC captions lag a fraction of a second behind the sound; just enough to be a PITA. I'm workin' on it . . .
     
  11. Dr_Zoidberg

    Dr_Zoidberg Member

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    CCs are a mixed bag. I like to see CCs on shows I'm watching in the background, so I can catch what was actually said. I sincerely hate it when captions appear BEFORE you hear the actor saying the lines. This really sucks when you're watching comedy.

    Meanwhile, what is it with TV shows that now have their captions float high on the screen at the opening while they're showing credits at the bottom of the screen? it completely defeats the purpose if what you're watching is blocked by the captions, so that you can see who helped make the show possible. That's irritating.

    Is it possible that those captions are the digital ones? I guess when I get home I'll be fiddling with the CC settings!
     
  12. Impulses

    Impulses New Member

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    Jan 24, 2006
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    Yeah, the CW is definitey THE worst network when it comes to CC... I've had CC issues w/other networks in the past but they never lasted more than a week or two and usually solved themselves (or someone else like astrochip complained and they took care of it :p ).

    With the CW however I've seen CC completely vanish twice now... Personally I don't care all that much because I don't need 'em, but my mother does. First time it happened she called and made a stink about it and eventually the CW got it's act together (about 4 months later). This time she hasn't really bothered (it's been going on for about 5-6 months) since she isn't watching any shows on CW right now (had some mild interest in
    Life Unexpected but not enough to go thru all the hassles).

    I think our particular situation is even more complicated because our cable co. (Onelink) re-transmits state-side stations (we mostly get NY's stuff, tho some networks have special PR/Caribbean transmissions it seems)... So it's a hassle to even find out if it's Onelink's fault or the CW's fault. :(
     
  13. astrohip

    astrohip Well-Known Raconteur TCF Club

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    The captions should appear a split second BEFORE the vocals. That way your brain has time to start reading them, and can associate the words with the sounds (or the lips, for the deaf). If the words are even a split second late, it is extremely disconcerting to the HOH. You are hearing sounds and have no idea what they are saying. So it may suck for you, but for those of us who depend on them, we really need the words just a flash before the sounds.

    It is irritating, but it's pretty much the norm these days. I guess the names of all 108 producers are more important than letting us see the actors faces.

    It happens whether you are watching digital or analog captions.
     
  14. mattack

    mattack Well-Known Member

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    I definitely LIKE it when the captions move out of the way... e.g. *some* of the poker shows seem to do captions right (move the captions so you see the community cards), some don't.
     
  15. astrohip

    astrohip Well-Known Raconteur TCF Club

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    What DrZ is referring to is the captions at the beginning of a show, when they move them up only so one can see the credits. It's irritating because it almost always covers the actors faces, and it's only so we can see credits, which most people don't really care about.

    But when captions are moved about for a logical reason, like poker, that's pretty smart! :up:
     
  16. wireless200

    wireless200 New Member

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    Apr 15, 2004
     
  17. wtherrell

    wtherrell Active Member

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    Huntersville...
    Yep. Now 2011 and they have not fixed this yet. If you have the time display on you have to go into info and turn off, then turn on captions again for them to work. However, I am glad that Tivo has the CC display as my Vizio TV will show captions only on the TV or HDMI inputs, not component. I have to hook my Tivo to the Component input because the HDMI on my THD has never worked at all.
     
  18. sissy3

    sissy3 New Member

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    Jan 16, 2006
    This has become a very frustrating issue. We never had this problem with our previous Tivo. The HD Tivo is nice, but when we watch Royal Pains and White Collar on USA HD our CC is sporadic, at best. TNT HD has the same problem.

    Anything new to fix this issue?

    Thank you.
     
  19. astrohip

    astrohip Well-Known Raconteur TCF Club

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    What is your specific issue? Sorry to ask, but this thread is long enough (and old enough) that I'm not sure what you are referring to. I'll try to help if I can.

    From a fellow CC user...
     
  20. Iluvatar

    Iluvatar New Member

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    Jul 22, 2006
    One method that fixed 95% of the issues I had with incorrect or missing captions was to completely disable digital captions and stick with Standard captions. TiVo seems to favor the digital versions and in my area they are always messed up. SyFy never had correct captions and only sporadically showed at all until I figured this out.

    Settings -> Displays -> Captioning -> CC1 = ON, Digital Captions = NONE
     

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