Tivo has sent out an extensive survey for the Stream via email

Discussion in 'TiVo Stream 4K' started by ptcfast2, May 28, 2020.

  1. ptcfast2

    ptcfast2 Member

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    Heads up, Tivo is sending out surveys to folks about the Stream. It's a very extensive survey and it seems they are aware of the issues based on the questions they are asking.

    Various questions you would expect are there (what do you like, what don't you like about it...) where you can actually voice your opinion. You are also entered to win some Amazon gift cards, but the possibility of some folks at Tivo seeing direct feedback is worth it alone for me.

    Also of note - if you complete the survey, you'll possibly be invited to be a Beta Tester as they seem to have opened that program for the Stream.

    Here's the juiciest bit - a question about what would help well, "improve" your Tivo Stream 4K "experience":

    Setup
    • Make it easier to get through initial setup
    • Make it easier to log into my streaming services
    • Make it easier to get my remote control to work with my TV/receiver

    Software quality
    • Fix issue with switching inputs on my TV or receiver (CEC issue)
    • Improve general software quality (fix bugs, etc.)
    • Improve product stability (reduce reboots and crashes)
    • Improve speed and performance

    Integration
    • Improve the integrated program information (descriptions, information about who offers each show/movie, images, etc.)
    • Integrate additional streaming live TV services (Hulu + Live TV, YouTube TV, AT&T TV Now, etc.)
    • Integrate additional streaming apps into the TiVo Stream app (so I can search, browse, add programs to My Shows, and get recommendations)
    • Let me import my watch lists/queues from integrated streaming services (like Netflix, Prime Video, Hulu, Disney+, etc.)

    Enhancements
    • More/better personalized content
    • Give me a way to get local TV channels
    • Let me quickly filter results/recommendations for "free" vs. "paid"
    • Include star ratings for movies and TV shows
    • Make it easier to tell what programs are recorded on Sling TV
    • Improve Sling TV recording controls (how many episodes record, include or exclude reruns, etc.)
    • Allow TiVo Stream 4K to stream recordings from my TiVo DVR
     
    Last edited: May 28, 2020
    Noelmel likes this.
  2. mdavej

    mdavej Well-Known Member

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    Please somebody mention forced HDR and the lack of Play/ffwd/rew buttons on the remote. Arrows don’t cut it on many apps.
     
  3. moyekj

    moyekj Well-Known Member

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    Mission...
    Yes at this point even if they fixed plethora of bugs on current version, unless they are planning on releasing a version with a revised remote that has useful ff/play/few buttons instead of a bunch of mostly useless number buttons I wouldn't even consider buying another or recommending it to anyone. A lot of people have mentioned the initial impulse to buy this was for the familiar TiVo remote form factor, but unfortunately TiVo even botched that.
     
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  4. jimpmc

    jimpmc Active Member

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    I'd rather Android TV than Fire OS, however.
     
  5. rczrider

    rczrider Active Member

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    Yep, took the survey. Took longer than I expected, but I was honest and descriptive. I signed up for the beta program.
     
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  6. moyekj

    moyekj Well-Known Member

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    Mission...
    I've been part of many TiVo beta programs over the years, but to be honest even the quality of those has declined considerably last few years. The last one I did was so bad/embarrassing I promised myself never to bother joining another. I'll give brutally honest feedback about the TS4K but will not join any TiVo beta program any longer.
     
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  7. stuart628

    stuart628 Active Member

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    Same. I still feel the same as I did about this thing so much potential. But they need some fixes first


    Sent from my iPhone using Tapatalk
     
  8. stuart628

    stuart628 Active Member

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    Jul 5, 2006
    By the way glad they are doing this hopefully that means that they are taking this serious and wanting to make changes sooner rather then later or not at all!


    Sent from my iPhone using Tapatalk
     
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  9. pshivers

    pshivers Retired

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    Took the survey last night, it was extensive!

    I did like the question about access to Tivo DVR's.



    Paul Shivers
     
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  10. Noelmel

    Noelmel Active Member

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    Cincinnati, OH
    Really hope I get sent one. I’ve gotten them in the past. I bet 100% if responses check the box for streaming recordings from other TiVo’s lol


    Sent from my iPhone using Tapatalk
     
  11. reneg

    reneg Well-Known Member

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    I got the survey and spent the time giving them my honest (and brutal) feedback on the TS4K. For me, being in a Tivo Beta is like beating your head against the wall repeatedly. Worst Tivo Beta experience for me was Hydra. Bug after bug reported in Beta was ignored. After the official release of Hydra, it was painful to watch post after post on these forums of everything that came up in Beta, coming up again in the release.
     
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  12. rczrider

    rczrider Active Member

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    Not me. I've never used a TiVo product before and so don't have one now. I really only care about the TS4K as a bang-for-your-buck streaming device. I told them that, of course, and also checked the box that was something like "I didn't realize TiVo was still around" when they asked about how I felt about TiVo as a brand :tearsofjoy:
     
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  13. wizziwig

    wizziwig New Member

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    Same experience here. I get the sense they outsourced most of their development to save money and the current staff is not really qualified for the job. Lots of bugs would get submitted but hardly anything ever got fixed. Instead they waste time adding more useless features nobody asked for. As an engineer, I found the whole experience very frustrating because I knew I could fix some of those bugs in minutes if I had access to the software. Hope things fare better with this new product but my first impression does not inspire confidence.
     
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  14. Bierboy

    Bierboy Seasoned gas passer

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    Same here..I really hesitated on this last Beta, but went ahead with it. Regretted it...never again.
     
  15. rczrider

    rczrider Active Member

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    I didn't read the agreement, of course...is there something that requires you to use the beta software? Several of you have complained that it was an awful experience.
     
  16. babsonnexus

    babsonnexus Active Member

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    Hmmmm... no survey yet... is there a generic link? I'd be glad to take it!
     
  17. pshivers

    pshivers Retired

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    The survey is limited to a few TS4K owners by invite only...

    Paul Shivers
     
  18. Bierboy

    Bierboy Seasoned gas passer

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    You're required to use whatever software/hardware they're having you test. On the other hand, if it's so bad, you don't have to do anything (other than to let them know).
     
  19. vurbano

    vurbano Member

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    can they end the black screens? the SLing buffering? integrate OTA channels, other services?, how about making it a tivo? a record button? pause live tv on all channels. Integrate a service with more than 50 gb of cloud storage? allow local storage of recordings.
     
  20. trip1eX

    trip1eX imo, afaik, feels like to me, *exceptions, ~aprox

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    as if they need a survey. more like they have a marketing person on the payroll and they gotta keep busy.
     

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