Tivo Guide Missing Thumbnail Images

Discussion in 'TiVo Help Center' started by nicky612000, Feb 19, 2017.

  1. nicky612000

    nicky612000 New Member

    May 16, 2008
    New York
    Has anyone else been dealing with the Tivo guide missing thumbnails (images) on the Roamio? See attached picture.

    I have been dealing with this issue since @ end of summer 2016. I opened a ticket with Tivo support in October. When they respond (normally 2-3 weeks after I respond, they never address the question). Reboots and forcing a download have not helped.

    Thank you for the assistance...

    Attached Files:

  2. davidscarter

    davidscarter Active Member

    Sep 28, 2015
    This happens to my Romio periodically (about once a month). Resetting the interface (thumbs down, thumbs up, play, play) or putting the Tivo into standby for a couple of minutes sometimes fixes it. Rebooting has always fixed it for me if those don't work.

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