Tivo Guide Missing Thumbnail Images

Discussion in 'TiVo Help Center' started by nicky612000, Feb 19, 2017.

  1. nicky612000

    nicky612000 New Member

    4
    0
    May 16, 2008
    New York
    Has anyone else been dealing with the Tivo guide missing thumbnails (images) on the Roamio? See attached picture.

    I have been dealing with this issue since @ end of summer 2016. I opened a ticket with Tivo support in October. When they respond (normally 2-3 weeks after I respond, they never address the question). Reboots and forcing a download have not helped.

    Thank you for the assistance...
     

    Attached Files:

  2. davidscarter

    davidscarter Active Member

    197
    54
    Sep 28, 2015
    This happens to my Romio periodically (about once a month). Resetting the interface (thumbs down, thumbs up, play, play) or putting the Tivo into standby for a couple of minutes sometimes fixes it. Rebooting has always fixed it for me if those don't work.
     

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