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TiVo Flashing Lights Of Death

Discussion in 'TiVo Roamio DVRs' started by Thom, Oct 11, 2017.

  1. Thom

    Thom Unemployed and loving it !

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    The Flashing Lights Of Death is ALL leds (green, yellow, blue, and red) flashing simultaneously, not just some of them. The blink code you are getting is unknown to me. You might try contacting TiVo for its meaning. Perhaps an HDMI or HDCP problem?
     
  2. jim-j

    jim-j New Member

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    THom reports above that the TiVo Bolt power supply would be a better choice for the Roamio.

    In this thread they report that this Kastar AC Adapter from Amazon works for the Bolt. Therefore I'd assume that it also works for the Roamio. If you have Prime you could have this in two days for free.

    Note I got my Roamio power supply from TiVo in less than a week, so it's not a super long wait time for them either.

    Lastly this video shows what my FLOD looked like.
     
  3. Sportsnut

    Sportsnut Member

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    Thanks for the info. I will contact Tivo and see what they say. I'm hoping it is the power supply even though the flashing is different. I have two minis and they say connection to the main TiVo is lost so I'm guessing it's not an HDMI problem.
     
  4. Sportsnut

    Sportsnut Member

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    I do have Prime, just not sure if it's ok to use the one for the Bolt for a Roamio. I will ask Tivo support if they think it's the power supply. I noticed the support hours are much less than they used to be, I guess that's one of the results of the new ownership.
     
  5. Sportsnut

    Sportsnut Member

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    I contacted Tivo through chat but they weren't very helpful. Just suggested unplugging all cables for 15 seconds and I told them I already tried unplugging last night but wasn't home now to try again and they said contact back if the issue persists and gave me the support phone #. I asked if it could be the power supply and they said "mostly it is hardware issue." I'll have to call tonight when I get home from work, hopefully the phone support will be more knowledgeable.
     
  6. Sportsnut

    Sportsnut Member

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    I called and was given the same instructions, unplug all cords, make sure it is plugged into an outlet directly and not a power strip. I tried all that and nothing worked. They offered a replacement for $150 since it's out of warranty. I told them I have an extended warranty through Best Buy and they said to go there first. I'm wondering if I should try to put the original hard drive back in and see if that works. I guess that would mean I would lose everything on the current hard drive, but if it's shot it wouldn't matter anyway.
     
  7. Sportsnut

    Sportsnut Member

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    My friend who has the same basic Roamio I have let me borrow his power supply but I get the same flashing lights so it's not the power supply.
     
  8. Thom

    Thom Unemployed and loving it !

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    Do you have lifetime service on your broken TiVo?

    If yes, then Weakknees.com has fixed older TiVo models with the flashing green light problem. Maybe they can fix yours. Or, for a fee ($150?) TiVo may exchange your broken TiVo for another and transfer lifetime to replacement box.

    If no lifetime, buying another is probably your best bet.
     
  9. Sportsnut

    Sportsnut Member

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    I do have lifetime. The customer service rep didn't say the lifetime would transfer to the replacement unit but I assume it would for the $150 fee. I will have to call back to confirm before I go that route. However, I do have an extended warranty from Best Buy which they told me to pursue but I'm not sure how that would work with the lifetime tied to the box. If Best Buy gave me a new one, which I don't know how they'd be able to get a new Roamio, I don't know how the lifetime would get transferred without some type of coordination between Best Buy and Tivo.

    I am going to take it apart tonight and put the original hard drive back in to see if that works. Unfortunately I guess I will lose all the recordings on my current 3tb hard drive which was 98% full.

    If it's not the hard drive and I get a replacement Roamio from Tivo and then try to put my current 3tb hard drive in the new Tivo will I lose everything that's already recorded?
     
  10. UCLABB

    UCLABB Well-Known Member

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    yes
     
  11. scurrypsu

    scurrypsu New Member

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    I'm curious as to why that is. Is there data pertaining to the current recordings stored in some component other than the hard drive that gets wiped when the TiVo detects that a different drive has been installed?
     
  12. Thom

    Thom Unemployed and loving it !

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    In the past, TiVo has transferred Lifetime to a replacement box received via an extended warranty from a TiVo-authorized reseller, of which I think Best Buy is one. Contact TiVo and specifically ask if Lifetime will transfer over to a replacement box from Best Buy.
     
  13. Sportsnut

    Sportsnut Member

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    I found an old thread that quoted that from the Tivo website but the link no longer works. i started a thread in Tivo Help Center about it and someone thought it recently happened with a Bestbuy extended warranty so hopefully that's still the case.
     
  14. Sportsnut

    Sportsnut Member

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    I did contact Tivo and they said it would transfer if it was still under the extended warranty. I took my Roamio back to Bestbuy today and thankfully they had a couple Bolts in stock at the store. They let me exchange the Roamio for the Bolt, I just had to pay $20 plus tax for the difference between the $179 I paid for the Roamio and the $199 the Bolt cost. I had a manager call Tivo for me while I was in the store and was able to get the lifetime transferred over after sending them a picture of the receipts from Bestbuy.
     
  15. ej42137

    ej42137 Well-Known Member

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    Recordings are encrypted with a unique key found on the motherboard; no other TiVo has the same key, so no other TiVo can play those recordings. (Bolt's are said to erase foreign drives detected during power-on, but that is another issue.)
     
  16. scurrypsu

    scurrypsu New Member

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    Thanks. So, is there a way to retrieve that encrypted key and save it (not sure if it's alphanumeric or digital) so that if something on the TiVo other than the drive breaks later I could access the recording files via a PC? I know there are programs to copy the files off while the TiVo is working, but if I don't do that regularly and the motherboard or something goes, does having that key allow one to retrieve the file contents by connecting the drive to a PC?
     
  17. ej42137

    ej42137 Well-Known Member

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    If your TiVo was a Series 3, the EPROM that stored the key was identified and it might be possible to desolder that chip and read the key from it, or put it into another Series 3. I gather later TiVo models have been hardened against such an attack. Even if you could get the key, I doubt PC software to recover programs from your TiVo hard disk on a PC are available. If they were, they would certainly be in violation of the Digital Millennium Copyright act.

    So no, you can't do what you want.
     
  18. mattyro7878

    mattyro7878 Active Member

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    if you ever send a box back to tivo, dont they immediately know if the hd has been tampered? im guessing at some point you break a tab or some kind of security feature. wont that void all warrantees? even lifetime?
     
  19. Thom

    Thom Unemployed and loving it !

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    They did that in the beginning, but not anymore as far as I know.
     
  20. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I've opened three Roamio boxes. Nothing to indicate any protection. I have saved my original drives from those I changed.
     
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