Advertisements I have owned a Tivo since 2006 and have upgraded to each new hardware series w/lifetime service as they were released. I have never purchased the extended warranty until I purchased my Bolt+ in 4/2017. The 3yr warranty was not that much so I thought I would try it. Well today I got to try out the extended warranty. I ordered my Bolt+ in 4/2017. It arrived DOA out of the box. No problem I called Tivo and they sent me a new one. That one has worked fine up until last night it rebooted in the middle of a show and I got the 4 flashing lights. Called tech support this morning. They asked a few questions and said sounds like the hard drive has failed. Then they said that since it was past the warranty period I would have to pay something like $150 for a replacement. So I asked what about the 3yr extended warranty I purchased. They said they did not show any extended warranty and that I would have to talk to customer service about that. So they transferred me to customer service. I explained to customer service what had happened and they said to hold while they checked it out. When they came back they told me the extended warranty I had purchased was on the first bolt they sent me and that extended warranties do not transfer to replacements. Well after some arguing about the first bolt being DOA out of the box they said to hold again. When they came back they said that since the first bolt did not work at all that they could waive the box replacement charge but that they would have to charge me $199 to transfer the lifetime service. That is when the shi* really hit the fan. Let's just say that after some more back and forth and being on hold for over an hour they came back and said that they would replaced the box and transfer the lifetime service for NO charge this one time. But the extended warranty was on the original box so it would no longer be valid. Even though it should be good until 4/2020. I said that I would agree to this just as long as the new box I receive was not DOA. So my replacement is on the way. This experience did get me thinking though about the extended warranty. Does an extended warranty actually cover the transfer of the lifetime service ? I never though about it when I purchased it.