TiVo EPG fallback position

Discussion in 'TiVo Series 1 - UK' started by sad_tivo_man, Jan 29, 2011.

  1. Feb 6, 2011 #41 of 107
    Trinitron

    Trinitron New Member

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    I would have thought that was a very good reason to switch off S1 coverage.

    If TiVo are not accepting new S1 subscriptions and are waiving all fees, then you have a negative income stream (it must cost them for data services, however well established they are). Their financial reports clearly point to cable partnerships as their future business plan - US direct subs are declining, they seem to be pinning their hopes on Comcast, Virgin and Canal Studio.

    I see that just as recognition that not all S1 users have (or can get) cable!
     
  2. Feb 7, 2011 #42 of 107
    ramtops

    ramtops New Member

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    You should get a better deal! Our servers are fixed fee rental.

    I can offer, possibly, server space. I don't think I have the time to offer an EPG service.
     
  3. Feb 7, 2011 #43 of 107
    Pete77

    Pete77 New Member

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    The last time I checked the product positioning and branding of Tivo was in the same bracket as Mercedes or Miele and not in the same market and branding position as Ryanair.

    Bearing those things in mind and that Virgin is trying to build up the idea that Tivo is a great product in the UK the last thing the product needs is for stories to start circulating that Tivo has just dumped in the dirt half its old UK customer base and not offered them any form of replacement PVR service.

    Of course I appreciate that the business ethics of the publishers of T3 magazine are possibly more like those of Ryanair.:eek::p
     
  4. Feb 7, 2011 #44 of 107
    TCM2007

    TCM2007 New Member

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    I'd appreciate it if you could cut out the libellous statements about my employers.
     
  5. Feb 7, 2011 #45 of 107
    Jolltax

    Jolltax New Member

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    Just to join with the doom and gloom I have to agree with this. The fact that we are small group being provided with a service which presumably costs money and no longer generating any income seems unsustainable.

    Jolltax
     
  6. Feb 7, 2011 #46 of 107
    Pete77

    Pete77 New Member

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    Most companies in the IT sector have comparatively few assets but a large item on their balance sheets known as GoodWill. I would suggest that it would be very damaging to GoodWill towards the Tivo brand (not just here but back in the USA where this launch is being very actively followed) for the Tivo S1 service to be shut down at this point in time when there is clearly a substantial base of customers still reliant on that service and with no upgrade path available to them
     
  7. Feb 7, 2011 #47 of 107
    TCM2007

    TCM2007 New Member

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    That is your oft stated view. My oft stated view is that if they close it down now it would get no press coverage and therefore not damage goodwill (is GoodWill some legal document making software?) at all. It won't get any press coverage because it's not in the least unreasonable to end support for a product which hasn't been sold for 8 years, whose service has been provided FOC for six months, and whose users have been offered a cheap upgrade. Watchdog would not be interested.
     
  8. Feb 7, 2011 #48 of 107
    sad_tivo_man

    sad_tivo_man New Member

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    I don't agree with much of this. I think that Pete77 has it pretty well 'bang-to-rights'. The last thing that TiVo wants is bad press and they will get it if the service is stopped.

    No-one asked for TiVo to pull out of the UK although I can understand why they might have done so....given the route that Sky took.

    No-one asked that the service be provided FOC.

    How many people are not on the cable footprint and so have no upgrade route?

    Even if they are on the cable footprint, why should people be forced to waste money? On functionality that they may not want or need?

    And what is all this about a 'cheap' upgrade?
     
  9. Feb 7, 2011 #49 of 107
    Pete77

    Pete77 New Member

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    I did Ignore you for a while sad_tivo_man but as the Ignore function still tells you a post has been made by the person you have Ignored at the appropriate point in the thread and/or they can be quoted by someone else in the thread it seems pretty pointless. The main thing we probably disagreed over was my possible misinterpretation that you demanded Tivo carry on the S1 service forever even if there is a replacement service available from Tivo in your area.

    My view is that if a replacement Tivo is available in your area it is not unreasonable to expect you to upgrade but they must make the cost of doing so attractive. Clearly the price being charged for those living in a cable area at the moment is not at all attractive unless they are on an expensive XL tv package. The least Tivo and Virgin could have done was to waive the now low £3 per month service charge to those Tivo customers with Lifetime subs. Also existing Tivo customers should be offered the new Virgin Tivo on their existing Virgin package level and not only on the XL package level.

    Where I probably disagreed with you was in thinking you had said (I probably got it wrong) that the old S1 service should carry on forever even if a replacement was now available in your area.

    More or less exactly 50% of UK households are not on the cable footprint. I expect the percentage of S1 machines now not on the cable footprint is even higher because of their suitability as high tech satellite recorders with no monthly Sky recording fee and the fact that they are still superior to Freeview + recorders

    I think Tivo could justify withdrawing S1 service to these customers if they offered them a good enough upgrade deal including allowing customers to take the free tv Virgin M package where they only pay for a Virgin phone line subject to paying enough to cover the real cost of the new Tivo hardware.

    But anyhow for Virgin and Tivo to take an action (closing down all S1 Tivo service) that drew attention to their lack of coverage in 50% of UK homes at this point in time would be an act of utter commercial folly in my opinion.

    Building up a positive image of a brand over time is very expensive to do. The cost of keeping Tivo S1 service going for the old machines for another five years or so is not a significant business cost in the context of the size and value of the new Tivo agreement with Virgin Media.
     
  10. Feb 7, 2011 #50 of 107
    sad_tivo_man

    sad_tivo_man New Member

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    Very well reasoned, Pete77, and I agree with you.
     
  11. Feb 7, 2011 #51 of 107
    Pete77

    Pete77 New Member

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    Not Far...
    :eek:;):up::up::up:
     
  12. Feb 7, 2011 #52 of 107
    TCM2007

    TCM2007 New Member

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    Possibly the first time those words have been used on this board. :eek:
     
  13. Feb 7, 2011 #53 of 107
    Pete77

    Pete77 New Member

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    I seem to remember you mainly agreeing with one of my own posts only a few posts ago.:p
     
  14. Feb 7, 2011 #54 of 107
    TCM2007

    TCM2007 New Member

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    Eh? It's not exactly a state secret that you can only get cable in cable areas.
     
  15. Feb 7, 2011 #55 of 107
    TCM2007

    TCM2007 New Member

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    Alternatively, as you are going to close it down eventually, why not take any hit now, before that very expensive brand promotion has really started?

    Whatever, I'm sure what happens to S1s was negotiated ages ago and we just don't know the outcome yet.
     
  16. Feb 7, 2011 #56 of 107
    cwaring

    cwaring VM Tivo User

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    Knaresboroug...
    With the (relatively) small number of S1 units left in the UK I don't think the userbase could make enough noise to get anyone interested; especially given TCM's comments wrt the length of time that new units have not been available, the FOC (to monthly subs), etc.

    No-one generally asks for anything like that to happen :)

    First time I've heard anyone complain about getting something for nothing ;)

    50%.

    No-one's being "forced" to do anything they don't want to do :rolleyes:

    It's a Tivo. It does everything your S1 did and possibly, if yours was an un-modded model, more. :rolleyes:

    Standard Price: £199 + £40 + XLTV + £3 pm
    Upgrade Price: £149 + 0 + XLTV + £3pm
    Saving £90.
     
  17. Feb 7, 2011 #57 of 107
    Pete77

    Pete77 New Member

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    So to summarise Carl's position:-

     
  18. Feb 7, 2011 #58 of 107
    RichardJH

    RichardJH New Member

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    Hanworth....
    Carl and TCM are really only stating the facts as known most of what else is being said by others is either suggestions or suppositions
     
  19. Feb 7, 2011 #59 of 107
    spitfires

    spitfires wassock

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    Assuming an even distribution of S1 users between cable and non-cable areas.
     
  20. Feb 7, 2011 #60 of 107
    sad_tivo_man

    sad_tivo_man New Member

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    There is an amount of fact and supposition on everybody's part. We simply just don't know enough of the details ...
     

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