Tivo Edge won't hold connection - Marriage in Jeopardy - Help

Around these parts, we like wires.

An internet connection should not be required for TV.

If your Edge is next to a Node, why not plug it in?

-KP

 

WiFi is difficult to diagnose, because you can't 'see' it. So you never know what's really going on.

Are you trying to reliably Stream Netflix or Amazon so that you don't end up divorced? Wires are VERY cheap then, no matter how much it 'costs'. Or, 3rd down on my list is Powerline Ethernet. A 'pair' can be had for maybe $50.

Near as I can tell, the WiFi in the Edge is as good as any other device.

I know of no mass hard drive failures in Edge's.

-KP

 

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I have the same problem. I lose WiFi every other day.


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The Wi-Fi issue is concerning and needs to be fixed, obviously, but how is it affecting the EDGE's ability to record? Or is it that the device becomes unresponsive and laggy whenever the Wi-Fi drops?

And just to eliminate workarounds ... What model EDGE do you have, "for CABLE" or "for ANTENNA"? And a wired coax network connection (via MoCA) isn't possible?

 

It won’t download the guide data. I have cable version.


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If you're losing your connection "every other day" you ought to have 10 or 11 days worth of Guide Data...?

-KP

 

So then it must have a CableCARD installed and is wired via coax to a coax outlet.

Do you also have cable Internet service? If so, what model # modem are you using?

Depending on the network gear you're using, it's possible you could establish a wired network connection for the EDGE w/o any additional hardware, via the EDGE's built-in MoCA connectivity. However, if your cable gateway lacks a built-in MoCA/Ethernet bridge (a MoCA access point, effectively), any number of MoCA adapters are available that can provide the function. (see here)

Further, if you're not yet using MoCA, it can provide a wired network backhaul (where Ethernet isn't available) for wireless mesh satellite nodes to improve the overall mesh performance.

None of which is to say that the Wi-Fi issue shouldn't be addressed, and warrant return if not resolved before the 30-day window closes.

 

True.

 

I have tried and Xfi XB7 modem with and without pods. I just bought an ASUS WiFi router and it works much better. Still testing. I am not using MoCA and have the Comgast 1 gig plan.

 

Ok, then you'd need to add a MoCA adapter at the modem/router location were you to want to get the BOLT a wired network connection. (>This recent thread< covers it.)

 

The XB7 has built-in MoCA...why not use it?

-KP

 

That’s a good idea. I never dabbled with MoCA before. Will work if the XB7 is in bridge mode?


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No, only if the gateway is operating as a gateway.

The goal is bridging the *LAN* to your coax plant, and the LAN is only present within the XB7 gateway when it is operating in gateway mode. When in bridge mode, the XB7 is just a modem and is only converting the DOCSIS WAN connection to an Ethernet WAN connection -- there is no LAN presence.

The built-in MoCA bridge option was covered in the linked post...

... but I assumed you'd have returned the (leased?) XB7, replaced with a purchased retail modem, when you shifted to using the ASUS router.

 

buy a streaming box. Problem solved.

You can even buy a Tivo one if you want.

 

Fewer owners and many of those using wired connections is going to lessen the exposure of this glitch.

If wanting TiVo's attention, you might try hitting @TiVoSupport on Twitter.

p.s. Seems like MoCA might be useful to improve the ZenWifi setup, especially if you could make fulll use of the latest Actiontec ECB7250 MoCA 2.5 adapters w/ 2.5 GigE NICs.

 

I think the issue is when the Edge drops its WiFi connection, it never tries to automatically reconnect. The same thing happens with my mother-in-law's Edge too.

 

I did have that problem, and it pissed me off, It would not Record one night, next morning Box said "TV SERVICE
Unavailable" What I did, was use only the 2.4ghz Wifi to My Netgear AX120. It has worked so far. But the Edge still has a problem if it will not auto renew to a Wifi Setup. also noticed that AV setting to "Dolby Digital" will not work right, I have to leave on PCM Only. EDGE to Yamaha RXA3070 to Sony XBR-900b. TV HDMI cables. with Dolby audio on There is bad Static a Screeching Sounds , when I Change to Different "LiveTV" Tuners , also Sound problem if you 30sec a Recording.