TiVo Edge reboot loop

Discussion in 'TiVo Edge' started by btwyx, Mar 30, 2021.

  1. btwyx

    btwyx Substantive Member

    11,385
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    Jan 16, 2003
    Mountain...

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    We haven't watched the TiVo edge in a while, last time we did it rebooted randomly a few times. Now I'm trying to see what's what, and it seems to be stuck in a reboot loop. It gets to TiVo central, may respond sluggishly to a few remote buttons, then reboots.

    I've now got it into the settings menu and seems to be stable (at least for now). Anything I should try before calling TiVo? I was thinking of checking the recording history to see when the trouble started, where did they hide it on this new machine.
     
  2. btwyx

    btwyx Substantive Member

    11,385
    21
    Jan 16, 2003
    Mountain...
    I've found the recording history. It goes up to 3/27 where lots of programs are "power lost".

    The history goes back to 3/18 where everything is "Power Lost".

    It has been powered on all this time.
     
  3. btwyx

    btwyx Substantive Member

    11,385
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    Jan 16, 2003
    Mountain...
    The network settings claim to have had a successful connection at 4:19 this afternoon, I doubt that. Then it rebooted.

    I was going to see what program info is available.
     
  4. btwyx

    btwyx Substantive Member

    11,385
    21
    Jan 16, 2003
    Mountain...
    "VCM connection" is showing an invalid date (1969, like it's zeroed).

    Indexing is 3/17

    Guide data goes to 4/12, so maybe it did manage conenct

    The last recording is 3/19 so it's been ill since then.
     
  5. rodlebod

    rodlebod Member

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    Jan 21, 2006

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    This happened to me. The only thing that fixed it was a complete factory reset.


    Sent from my iPhone using Tapatalk
     
    btwyx likes this.
  6. btwyx

    btwyx Substantive Member

    11,385
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    Jan 16, 2003
    Mountain...
    TiVo support's response is unplug everything and try again. If it keeps happening, call them.

    I haven't got around to that yet.
     

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