Advertisements Below is from Tivo.com "Knowledge" Base Can someone possibly please guide me to doing the underlined/bolded below? Xfinity Tech Support is now no longer reachable via anything but an automated service. I can get into my router (Xfinity) settings, but see no way to check individual ports YES, - I am quite uninformed when it comes to such tinkering. Thank you for any guidance, Jill TiVo Device Error Code C222 Error Type Network TiVo Error Code Text Problem with the network. (C222) If you set up your own DNS server (not common), verify that it is running and is properly configured. You may want to restart it. Otherwise, try again in a few minutes, and if you continue to experience this problem contact your Internet Service Provider. Device Troubleshooting Steps 1. Wait for 10 - 20 minutes, and then force a connection to the TiVo service. 2. If applicable, move your wireless adapter to improve signal strength. 3. Verify that the IP addresses and ports needed to connect to the TiVo service are not blocked. NOTE: If you need assistance, please contact the router manufacturer. SPECIAL INSTRUCTIONS: If you are in a dorm or apartment using provided Internet service, contact the dorm or apartment IT department. Ask them to add your TiVo’s MAC to the allowed list, and verify all necessary ports have been opened. Also verify you do not need a password to connect to the Internet. 4. Powercycle your network, and then force a connection to the TiVo service. 5. See General Network Troubleshooting Tips.