Tivo Desktop Problem

Discussion in 'TiVo Help Center' started by twoglongo, Sep 3, 2007.

  1. twoglongo

    twoglongo New Member

    Jun 23, 2002
    Otsego, MI



    I moved by computer today as the wife wanted the room rearranged. After the move
    I decided to update my software for TIVO as it was at 2.2 of the desktop.

    I downloaded version 2.5 and installed it on my XP system. When I start it I get

    The service did not respond to the start or control request in a timely fashion. :eek:

    Since version 2.2 worked, I am thinking that I might have to do a system restore.

    I have done the following to this point.

    - updated JAVA
    - updated Quicktime
    - updated Tivo desktop.
    - rebooted.

    What am I missing or doing wrong? Has the ports changed from 2.2 to 2.5?

  2. S.Mo

    S.Mo He said member

    Feb 13, 2004
    I was getting the same message on a Vista Ultimate machine. In my case it was because Zone Alarm Security Suite does not play nice with TiVo Desktop 2.5. The TiVo beacon server would not run even when I shut down ZA. I had to deinstall it.

    I would check to see if it's a conflict with your firewall or other security software.

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